Schumacher Chrysler Dodge Jeep Ram of Delray - Service Center
Delray Beach, FL
225 Reviews of Schumacher Chrysler Dodge Jeep Ram of Delray - Service Center
Our Express Advisor ( Geovanni) was very helpful. We've had very good service at Schumacher service dept.. George & Lottie Williams We've had very good service at Schumacher service dept.. George & Lottie Williams More
Cindy was very friendly and helpful upon our arrival. The vehicle was promised and delivered the next day. Our car has been working perfectly since we got it back. The repair service was excellent. The vehicle was promised and delivered the next day. Our car has been working perfectly since we got it back. The repair service was excellent. More
Went in for an express oil change @ 7:30am. I was checked in by 7:40am and asked how long it would take. The very nice service writer said about an hour. After an hour and fifteen minutes, I I was checked in by 7:40am and asked how long it would take. The very nice service writer said about an hour. After an hour and fifteen minutes, I received a text that my vehicle service is complete and to wait for another text to pay and pick up. After waiting for 15 minutes, I asked where the truck was and was told the service is complete and they are waiting for a porter to bring it around. another 15 minutes go by and still no car. I asked again. Still waiting. Another 10 minutes and I ask again. They are still waiting to have the car brought around. As compensation for my time, they did not charge me for the oil change. Appreciated but not necessary. However, another 20 minutes goes by and i'm still waiting for my truck. So from the time i got the notice that my vehicle service was completed to the time i received my truck back was one hour. There was nothing express about the service i received today and in fact was the exact opposite. 2 hours for an express oil change is NOT express! More
Benjamin is one of the best service advisors I have ever experienced in my over 40 years of owning cars. He is knowledgeable, professional, courteous, and sensitive to my schedule and time constraints. The experienced in my over 40 years of owning cars. He is knowledgeable, professional, courteous, and sensitive to my schedule and time constraints. The service managers are also great and receptive if I ever want to speak to them. Their service department is a big reason why I continue to purchase vehicles from Schumacher Delray. In sales, Alex is absolutely the best to work with and I have and will continue to recommend him to anyone I know looking to purchase a vehicle. Both Alex and Benjamin, at least for me, are examples of what anyone would want in a dealership. They make sure my experience is exceptional. Over the years, i have owned and leased BMW's, Mercedes, Audi's, Lincolns, GMC, and Mazda's from a number of dealerships -- Alex and Benjamin make working with Schumacher the best experience I have had. More
great service and friendly staff maddison kept me updated on the status of my service and went out of her way to make sure i was satisfied updated on the status of my service and went out of her way to make sure i was satisfied More