Schumacher Chrysler Dodge Jeep Ram of Delray - Service Center
Delray Beach, FL
225 Reviews of Schumacher Chrysler Dodge Jeep Ram of Delray - Service Center
I had a very bad experience with the Service Director Robert Corman. My 2022 Dodge Ram truck has gone back multiple times and with no luck, they still cannot find the problem with the humming noise on m Robert Corman. My 2022 Dodge Ram truck has gone back multiple times and with no luck, they still cannot find the problem with the humming noise on my vehicle. The Truck does it at different speeds and they keep on blaming it on the tires. Mechanic drove with me and he heard but still, he could not decipher where he was coming from. The Service director said that he would not change another part of my vehicle. I told him I just needed him to fix the problem not change parts until they figured out the problem. In the mean time my vehicle is still making the noise and he refused to service the vehicle in a very rude manner. More
This time Jon Marrero took care of me and presented a professional 'can do' attitude to make sure my Wrangler was serviced properly. He also provided advice on an issue I was having and when to bring it professional 'can do' attitude to make sure my Wrangler was serviced properly. He also provided advice on an issue I was having and when to bring it back in. More
Timely, efficient, professional. My car was respected and kept clean. Pricing was fair. Definitely going back! Will buy my next car here! My car was respected and kept clean. Pricing was fair. Definitely going back! Will buy my next car here! More
Good location easy access to service area multiple service agents to help clients. Service agents communication through texts was helpful. Madison was my service agent she was very professional service agents to help clients. Service agents communication through texts was helpful. Madison was my service agent she was very professional More
Quick appointment, followed up and communicated about ordering part, no problems with my warranty, and Dan was a great service agent. I will be back for service. ordering part, no problems with my warranty, and Dan was a great service agent. I will be back for service. More
The text link for the towing worked really well. Truck arrived on time. Advisor kept me posted with updates on the Jeep via text. It was ready when they said it would be and offered to pick me up an Truck arrived on time. Advisor kept me posted with updates on the Jeep via text. It was ready when they said it would be and offered to pick me up and bring me to the dealership. Which was nit needed. Overall I was very pleased with the service. More