Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Schumacher Chrysler Dodge Jeep Ram of Delray - Service Center
Delray Beach, FL
225 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
225 Reviews of Schumacher Chrysler Dodge Jeep Ram of Delray - Service Center
Sort by
June 14, 2018
Service Star! Thank you very much Christina (Service) and Craig for helping me today to expedite my Seal Treatment to my new Jeep. Christina was literally running t Thank you very much Christina (Service) and Craig for helping me today to expedite my Seal Treatment to my new Jeep. Christina was literally running to help me. I felt like they really cared about my wait time. And...the Jeep looks great! More
by Lizzy #JeepLife
Employees Worked With
Christina , Craig Sabarese
June 05, 2018
Great customer service Schumacher Chrysler was able to accommodated me .I have a very tight schedules .They were very helpful .After the service my car was clean and wax by Schumacher Chrysler was able to accommodated me .I have a very tight schedules .They were very helpful .After the service my car was clean and wax by the dealer free of charge. That was a great gesture. More
by clif
Employees Worked With
Mike
May 17, 2018
Service with a smile Greeted warmly and professionally by Vicki. Service by Frank was excellent he went over everything to ensure my vehicle was properly serviced and I Greeted warmly and professionally by Vicki. Service by Frank was excellent he went over everything to ensure my vehicle was properly serviced and I understood what was needef More
by Jerimiah jeep
Employees Worked With
Frank Santilli, Vicki
May 13, 2018
Exceptional customer service This is my 4th jeep and I can honestly say that Schumacher Jeep is by far the best experience I have had so far. They offer the highest level of custo This is my 4th jeep and I can honestly say that Schumacher Jeep is by far the best experience I have had so far. They offer the highest level of customer service and go above and beyond for customers. More
by BrittanyW
Employees Worked With
Charlie and the wonderful ladies in the service dept when you check out
May 03, 2018
Prompt service and outstanding attention! My Service Advisor, Frank Santilli was knowledgeable, attentive and made me feel welcome. The problem was identified and corrected during this servic My Service Advisor, Frank Santilli was knowledgeable, attentive and made me feel welcome. The problem was identified and corrected during this service call. Well done to all concerned and a special Thank You to the entire Service Department. All My Best, Bruce Lewia More
by Lewia
Employees Worked With
Frank Santilli, Jr.
April 26, 2018
Great customer service from Geo!! He kept me up to date through out the complete process, I would highly recommend him to anyone looking for a great service person and they are hard to He kept me up to date through out the complete process, I would highly recommend him to anyone looking for a great service person and they are hard to find these days. More
by johnny99
Employees Worked With
service employee, Geo.
February 15, 2018
Excellent service for my two Mercury Grand Marquis cars. My Service Advisor DAVE ADAMS is totally excellent. DAVE ADAMS is courteous, very intelligent and knows every aspect of Lincoln and Mercury cars. My Service Advisor DAVE ADAMS is totally excellent. DAVE ADAMS is courteous, very intelligent and knows every aspect of Lincoln and Mercury cars. All the mechanics who work for DAVE ADAMS and all the parts store people are very good. More
by STUART123
Employees Worked With
DAVE ADAMS
February 03, 2018
Horrible Service I have never had a worse experience! Schumacher had my car for 3 days, and was unable to even fix my car. I was given no reason as to why. The staff w I have never had a worse experience! Schumacher had my car for 3 days, and was unable to even fix my car. I was given no reason as to why. The staff was not sympathetic to my needs at all. I'm shocked and horrified by the poor attention, or lack there of to detail and "customer service" (I use that word loosely) . I will NOT be returing, and will spread the word with regard to their incompetence. I can't believe they run a business like this and are actually still in business. Pitiful! If there were negative stars to give, I'd do that. I recommend to all, that if your car needs routine maintenance, that you either try and fix it yourslef, or go to another dealership! More
by MARLENE
Employees Worked With
N/A
January 25, 2018
Express is anything but In the past It has taken over 3 hours for a simple oil change! I was told to make an appointment with express and it would be much quicker. I did just In the past It has taken over 3 hours for a simple oil change! I was told to make an appointment with express and it would be much quicker. I did just that. I arrived 30 minutes prior to the time but had to wait the 30 minutes to be checked in. Colton, the express advisor told me it would be at least 90 minutes! What dictionary does Schumacher use for the definition of express? I left and got an oil change , rotation, balancing, and wheel alignment around the corner at tire kingdom in less than an hour. Thanks to Colton, I am leaving the family and not making the 45 minute drive to dodge dealerships. More
by Davidh
Employees Worked With
Colton
September 25, 2017
Great customer service by sales rep I recently had my Jeep serviced at this dealership. I had previously purchased my Jeep from this dealer as well. Despite some serious hiccups in the s I recently had my Jeep serviced at this dealership. I had previously purchased my Jeep from this dealer as well. Despite some serious hiccups in the service department when it came to scheduling and receiving parts in a timely fashion I had a sales rep step in to help me navigate and get what I needed completed. Craig went above and beyond to help and solve problems. Excellent service from him! More
by JAD
Employees Worked With
Dave, Service Department , Craig Sabarese
