Schumacher Chrysler Dodge Jeep Ram of Delray - Service Center

My Service Advisor was Frank Santilli. He was EXCELLENT! I made an appointment for a Recall notice. I also requested an oil change with full synthetic oil. Additionally, Mr. Santilli suggested a tire rotat I made an appointment for a Recall notice. I also requested an oil change with full synthetic oil. Additionally, Mr. Santilli suggested a tire rotation at this time as well, which I agreed. He advised me of the time it would take to complete the job. He personally, escorted me to the shuttle pick up lobby and explained how I would be contacted for my shuttle ride home. Incidentally, Rick, my driver was also very professional and an excellent driver. I don't think anything could have been better concerning my experience with Schumacher Dodge. Following my repairs / service appointment I had a short visit with Christian Palmer who originally sold me my Ram Limited 1500. I showed him some minor damage that I received following a "fender bender". He personally introduced me to Thomas Clark, One Perfect Touch Mobile Paint Repair on your property. Following his inspection and a bid, I made an appointment to have his company repairs the damages. What a great group of professional you have at Schumacher! A breath of fresh air considering experiences I have had with other dealerships in the area. More

Great Service I recently brought my Jeep Wrangler in for service to Charlie and he was friendly, efficient and got my job completed even before I was hoping he woul I recently brought my Jeep Wrangler in for service to Charlie and he was friendly, efficient and got my job completed even before I was hoping he would. Thank you. More

Service Got to tell you James was a great service tech honest and pleasant .Dealership is much better then the ones I used before. When it’s time for a new Je Got to tell you James was a great service tech honest and pleasant .Dealership is much better then the ones I used before. When it’s time for a new Jeep . I will go there More

Servicio Exelente atencion al cliente y el salon de espera muy agradable con un buen cafe que se hace corta la espera y lo mas importante un gran asesor de Exelente atencion al cliente y el salon de espera muy agradable con un buen cafe que se hace corta la espera y lo mas importante un gran asesor de servicio Jovonne Feliz muy servicial y profesional. More

service Great service advisor, very professional and helpful, I known I can trust TOM and I am in good hands. The job done on my car was great too. I like ver Great service advisor, very professional and helpful, I known I can trust TOM and I am in good hands. The job done on my car was great too. I like very much the Lounge too it feels like family home,with good coffee and cookies. Any way I like to thanks every body specially my service advisor TOM. Fred More

Appreciation of Excellence in Service Vacationing in Delray Beach, Fl. on Tuesday evening 11/6/18 the head lights began to flicker on and off, the speedometer went back and forth from 10 t Vacationing in Delray Beach, Fl. on Tuesday evening 11/6/18 the head lights began to flicker on and off, the speedometer went back and forth from 10 to 70 miles an hour while traveling at approximately 25mph the air conditioner was pulsating. The next morning Wednesday the7th as a walk in to the service department with no appointment, I was greeted by a Chrysler service representative in a cordial professional manner. She asked me if I had an appointment and my reply was no this problem just began. I told her I was on a family vacation and heading back to Chicago on Friday. I was driving a Chrysler 200 series 2013 which I purchased at Schumacher Chrysler new. Within a few minutes I was greeted by a manager named Tom. I told him of all the problems and my problem of leaving on Friday. Once he heard all of the erratic things that were happening, he said I thought I have heard everything to lighten up my tension. He said leave the car and I will address these issues and hopefully get you on the road. Friday morning I received the text from Tom, your car has been serviced and ready for pick up. I immediately went to the service department Tom came out of his office greeted me with great news. He told me the electrical problem was a leakage in the battery that was still under warranty, he addressed the recalls and made sure the car was 100% road worthy. The charge for this emergency service was minimal. The service at Schumacher Chrysler Delray Beach Florida is Outstanding. Thank you again Tom and the entire service department. Steve Panzarella More

excellant service callJames James was polite and very helpful. Job well done and timely completed. As an aside---I have on of the last Limited 200 hard to convertibles. Love t James was polite and very helpful. Job well done and timely completed. As an aside---I have on of the last Limited 200 hard to convertibles. Love the car and continue to get complements on it. Chrysler made a mistake in discontinuing the model. More

Service advisor Tom, was very helpful Service advisor Tom was very helpful of me getting my car serviced from the beginning to the end and I appreciate him being supportive. He Service advisor Tom was very helpful of me getting my car serviced from the beginning to the end and I appreciate him being supportive. He More

It was great I had a very positive experience with the service department I will always return. The customer service was great. Service to my vehicle was great the I had a very positive experience with the service department I will always return. The customer service was great. Service to my vehicle was great they also cleaned my vehicle. More

Excellent Service Department I scheduled warranty service on my 2015 Scat Pack Challenger, my service adviser Frank Santilli was excellent, professional, communicated very well, h I scheduled warranty service on my 2015 Scat Pack Challenger, my service adviser Frank Santilli was excellent, professional, communicated very well, he kept me informed daily, with phone and text, I had a negative experience at Arrigo Dodge service department and will not go back,Through Franks efforts Schumacher Dodge is the only place for us! Thanks Frank! More