Back

Schumacher Chrysler Dodge Jeep Ram of Delray - Service Center

Delray Beach, FL

4.7
225 Reviews

225 Reviews of Schumacher Chrysler Dodge Jeep Ram of Delray - Service Center

Sort by
June 27, 2020

The service was great I appreciate everything they did too my truck and mr. Bernard was great he kept me informed on everything that was taking place. More

by Rod rate
Recommend Dealer
Yes
Employees Worked With
Mr. Bernard
June 11, 2020

Jeep service Cindy was great. Answered all of my questions and took care of everything that had to be taken care of.i would definitely ask for her the next time I More

by Ed1345@aol.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cindy in the service department. Other then the cost I was very happy with the service. Cindy was great
June 08, 2020

Service was clean and right on time. Everyone was professional and practiced social distancing. Checkout was friendly and polite. Waiting area was clean and inviting with plenty of seating More

by Cbdenard
Recommend Dealer
Yes
Employees Worked With
Yonatan
May 02, 2020

exellent service Yvonne felix was very helpful for the repair of my car he helped me in all aspects of the repair .thank you very happy for choosing this dealership. More

by vicken
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yevonne felix
March 20, 2020

Fast and friendly service I had an excellent experience at the dealership. I go there to service my other car all the time. Geo was great, I would recommend him to everyone. More

by ryanrichfins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yovanny Felix
Mar 20, 2020 -

Schumacher Chrysler Dodge Jeep Ram of Delray responded

Ryan, thank you for taking the time to offer your great 5 star rating and review. We appreciate you. Its great to know that Yovonne offered an excellent experience and was so helpful! Please let us know if you should require anything additionally. Michael Riley Customer Experience Manager 561-454-1874 mriley@schumacherauto.com

March 06, 2020

Can't even make a service appointment for over 1 month The service department is the absolute worst!! New policy is crap. If you have a scheduled service you need to make they won't give you an appointme More

by marzaudia6
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Service department
Mar 06, 2020 -

Schumacher Chrysler Dodge Jeep Ram of Delray responded

Marzaudia, thank you for taking the time to offer your rating and review. We appreciate you. The situation you describe is not keeping with our customer service goals. I am certainly sorry if this was your experience. What type of service do you require for your vehicle? I am happy to assist. Please let me know. Michael Riley Customer Experience Manager 561-454-1874 mriley@schumacherauto.com

February 28, 2020

Cindy Billock the service associate was excellent. She gave us the correct advice about our vehicle, did not oversell, and kept us informed in a timely manner. Splendid service. More

by Bonn
Recommend Dealer
Yes
Employees Worked With
Cindy Billock
Mar 04, 2020 -

Schumacher Chrysler Dodge Jeep Ram of Delray responded

Bonn, thank you for taking the time to offer your great 5 star rating and review. We appreciate you. Its great to know that Cindy was excellent!! Please let us know if you should require anything additionally. Michael Riley Customer Experience Manager 561-454-1874 mriley@schumacherauto.com

February 04, 2020

Very clean , professional and friendly Very courteous and length of time spent waiting for vehicle was not long at all. Service Dept is a pleasure to deal with More

by Bronto0000
Recommend Dealer
Yes
Employees Worked With
Service Dept advisor
Feb 04, 2020 -

Schumacher Chrysler Dodge Jeep Ram of Delray responded

Bronto, thank you for taking the time to offer your great 5 star rating and review. We appreciate you. Please let us know if you should require anything additionally. Michael Riley Customer Experience Manager 561-454-1874 mriley@schumacherauto.com

January 28, 2020

The worst auto service - Last year, took my car in because of a terrible odor. After a whole(not sure what they did), said it's good-to-go and bring it back if a problem. Brou More

by bertbarb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Arthur Drum
1.0
This rating includes all reviews, with more weight given to recent reviews.
Edwin Figueroa
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Day, Fernando Bonilla , Rob Piekielski, Pedro Oliveira, Joshua Bigley
Jan 29, 2020 -

Schumacher Chrysler Dodge Jeep Ram of Delray responded

Bert, thank you for taking the time to offer your rating and review. We appreciate you. You are having an issue with a smell from over a year ago? Additionally, if I am understanding correctly, a software update issue? Please contact me in regards to your concerns. I am happy to assist in a resolve. You have flagged 7 people who have no connection to your concerns. Please reach out to me. Michael Riley Customer Experience Manager 561-454-1874 mriley@schumacherauto.com

January 24, 2020

Dodge Schumacher always gives great service. I came with unknown issues on my car and my service agent was able to identify the cause relatively quick. Of course, the cost is still steep, but it is to be e More

by MommyD
Recommend Dealer
Yes
Employees Worked With
Jim Rabbit @Service. He was polite and very respectful. Kept constant communication and updates on the status of my car.
Jan 24, 2020 -

Schumacher Chrysler Dodge Jeep Ram of Delray responded

MommyD, thank you for taking the time to offer your great 5 star rating and review. We appreciate you. Please let us know if you should require anything additionally. Michael Riley Customer Experience Manager 561-454-1874 mriley@schumacherauto.com

...
13
...