Schumacher Chrysler Dodge Jeep Ram of Delray - Service Center

Must say that Service Advisor Kevin McGlynn was exceptionally good and thorough in handling my somewhat intricate request and got my 2010 Dodge Challenger properly fixed. Must say that he returned exceptionally good and thorough in handling my somewhat intricate request and got my 2010 Dodge Challenger properly fixed. Must say that he returned my trust in dealership work! More

I dropped my car off on a Saturday for an oil change and tire rotation using the mopar app, I did the mobile check in so I didn't have to wait. I got a call an hour later about what recommendations they had tire rotation using the mopar app, I did the mobile check in so I didn't have to wait. I got a call an hour later about what recommendations they had for my car, I splurged on a new pair of wipers and an alignment. They sent me a digital invoice where I could see the total and pay for it before I picked up my vehicle. So convenient, simple and, efficient, I will definitely be back. More

Very fast and courteous service. Scheduled for a recall, had me scheduled for an appointment quickly, went to Schumacher in Delray first thing on the morning of appointment, very pleasant and helpful staff. had me scheduled for an appointment quickly, went to Schumacher in Delray first thing on the morning of appointment, very pleasant and helpful staff. Cindy Billock, my service advisor, answered my questions quickly and professionally, even did a quick checked on my truck with other issues to see if still under warranty! She was very helpful and knowledgeable. Feeling comfortable I went to breakfast next door, came back and waited in comfortable lounge area, then when done just signed paper...no charge , of course, a recall, then got in my truck and went home and had a wonderful day! More

This was my first visit to a Jeep dealer for a scheduled service with my 2020 Wrangler Unlimited Sahara in Florida. I just moved to Delray Beach and had some concern regarding how the service experience wo service with my 2020 Wrangler Unlimited Sahara in Florida. I just moved to Delray Beach and had some concern regarding how the service experience would go where I may be viewed as a northern invader who did not purchase his vehicle new at this dealership. I was treated like a fellow American with a Jeep. Very pleasant experience! Carmelo was my service manager and he was awesome. Really nice guy who told me what was going to be performed and how long it would take and he was right on the money! Very professional, kind and courteous experience. I look forward to trading in my lease asap and getting a new one at Schumacher! More

Excellent service, excellent and courteous staff the car came back cleaner than when it was dropped off, the communication was perfect and the facility was clean and comfortable! came back cleaner than when it was dropped off, the communication was perfect and the facility was clean and comfortable! More

Carmelo has a great attitude, proactive, willing to help. And goes above and beyond. I had made a mistake on the appt date and but he made sure I wasn’t going to waste my day for going there without an appoi And goes above and beyond. I had made a mistake on the appt date and but he made sure I wasn’t going to waste my day for going there without an appointment and did it with a fun happy attitude. More

Chris took care of my issues from the start. It took a while to get the parts needed but Chris kept me informed and even assisted in getting me to Enterprise to rent a car. Highly recommend this dealersh while to get the parts needed but Chris kept me informed and even assisted in getting me to Enterprise to rent a car. Highly recommend this dealership! More

The customer service here is exceptional! I had a couple of problems with my car that needed fixing, and Benjamin helped me with it all! He was very knowledgeable and knew exactly how to come up with soluti of problems with my car that needed fixing, and Benjamin helped me with it all! He was very knowledgeable and knew exactly how to come up with solutions. I will definitely come again! More

Worst service center in America hands down. Brought my gladiator in for an oil change and got it back with tons issues it never had. Service manager made it sound like he has this problem a lot. I bet gladiator in for an oil change and got it back with tons issues it never had. Service manager made it sound like he has this problem a lot. I bet their service technicians make the same mistake frequently. Luckily the solution is a quick flash update to the onboard computer system. Takes about 2 hours. These people had my truck all day and did absolutely nothing. Didn’t call me. Didn’t do the update. They just left my truck in the service center all day and never called me. I an hour on hold to get my truck status, got so tired on waiting on hold I drove over there. My truck sitting untouched and someone loser service advisor giving me some bogus excuse that they don’t actually have technicians workin that can fix the truck, despite being scheduled for this exact service for this day for over a week. These people are the worst. Don’t believe me? Just pull into the service center and see what a disaster it is. The place couldn’t be more chaotic and disorganized. Don’t bring your vehicle here. You will get it back in worse condition and they won’t fix it. They literally told me they have plenty of clients and they could care less. More