Back

Schumacher Chrysler Dodge Jeep Ram of Delray - Service Center

Delray Beach, FL

4.7
225 Reviews

225 Reviews of Schumacher Chrysler Dodge Jeep Ram of Delray - Service Center

Sort by
February 05, 2022

So they have my car for 3 weeks. Give wrong info about Jeep rental. Parts came in Tuesday( i had yo call to find out). Was told car ready on friday. Friday has come and gone not a phone call, not a text, More

by rmauteri
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ben
Feb 07, 2022 -

Schumacher Chrysler Dodge Jeep Ram of Delray responded

Rmauteri, thank you for sharing your experience at Schumacher Chrysler Dodge Jeep Ram, we are sorry to hear that our standard was not met during your interaction with us. We listen to your concerns and are truly working everyday to make an improvement for our clients. Thank you Schumacher Auto.

Feb 08, 2022 -

rmauteri responded

Not a good enough response. Shame on you all!!!!😣😫😖

January 09, 2022

Great service, clean facility friendly staff. Cindy did a fantastic job ensuring the PM service on my Ram was completed quickly. More

by John1776
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cindy Billock
Jan 10, 2022 -

Schumacher Chrysler Dodge Jeep Ram of Delray responded

These words go a long way, it motivates us to work even harder, thank you for the review!

December 29, 2021

The best service experience I have ever had at this dealer and I have been a customer there for at least 15 years. More

by ft7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin
Dec 29, 2021 -

Schumacher Chrysler Dodge Jeep Ram of Delray responded

Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.

December 22, 2021

I felt like an important client from the moment I arrived. The service was outstanding! Kevin was awesome!! More

by Len
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin McGlynn
Dec 22, 2021 -

Len responded

Schumacher Jeep will be my go to place for service on my 2021 Wrangler!

Dec 22, 2021 -

Schumacher Chrysler Dodge Jeep Ram of Delray responded

Thank you Len. These words go a long way, it motivates us to work even harder, thank you for the review! We look forward to seeing you again on your next scheduled service visit!

December 18, 2021

Carmelo in service is just phenomenal when it comes to friendliness, understanding, professionalism and accuracy with his word. Could not ask for more. If that was my business, I'd pay an employee like More

by Jeep - USA!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carmello
Dec 20, 2021 -

Schumacher Chrysler Dodge Jeep Ram of Delray responded

Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

November 09, 2021

Fast reliable service, great service, coffee, danish, quite waiting. Thank you. Best service in towh More

by OliverN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
Nov 10, 2021 -

Schumacher Chrysler Dodge Jeep Ram of Delray responded

These words go a long way, it motivates us to work even harder, thank you for the review we are glad you had a great experience

November 07, 2021

Professional & efficient staff. My vehicle is always in good hands at this dealership. very happy client More

by asareehantler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katherine Abrams
Nov 08, 2021 -

Schumacher Chrysler Dodge Jeep Ram of Delray responded

These words go a long way, it motivates us to work even harder, thank you for the review!

September 21, 2021

Had a good experience. Wait time was reasonable. They just forgot to run the truck through the wash. More

by john.dion
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elizabeth Settles
Sep 21, 2021 -

Schumacher Chrysler Dodge Jeep Ram of Delray responded

Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.

September 18, 2021

I schedule an appointment because I had a check engine light on. I brought it in for service and they did not address the check engine light but did a California recall on my jeep so I had to reschedule a More

by Rk lake worth
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
2 different service writers
Sep 21, 2021 -

Schumacher Chrysler Dodge Jeep Ram of Delray responded

RK, thank you for sharing your experience at the dealership, we are sorry to hear that our standard was not met during your interaction with us. We can’t fix the past, but you have my personal commitment to improving the way our staff serves every customer going forward. thank you for your comments, Schumacher Auto.

September 08, 2021

The service department was excellent! They had me in and out without any problems. They were friendly and helpful as well. I would return for my next service More

by Fonta122
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
NA
Sep 10, 2021 -

Schumacher Chrysler Dodge Jeep Ram of Delray responded

Hi,Fonta122. Thank you very much for your rating! We are glad you had a pleasant experience.

Sep 10, 2021 -

Fonta122 responded

You're welcome

...
10
...