Schumacher Chrysler Dodge Jeep Ram of Delray

excellant service callJames James was polite and very helpful. Job well done and timely completed. As an aside---I have on of the last Limited 200 hard to convertibles. Love t James was polite and very helpful. Job well done and timely completed. As an aside---I have on of the last Limited 200 hard to convertibles. Love the car and continue to get complements on it. Chrysler made a mistake in discontinuing the model. More

Best buy ever!! Everything went great smooth finally got my first car everbody was nice and kind they really help me alot really thanks to these people best dealer.. Everything went great smooth finally got my first car everbody was nice and kind they really help me alot really thanks to these people best dealer.. More

Very Good Experience It is my first car, my salesman advised me very well, I am very pleased with my purchase and with the attention I had in the Dealer It is my first car, my salesman advised me very well, I am very pleased with my purchase and with the attention I had in the Dealer More

Pedro was the best ever Pedro in the certified pre owned building was fantastic he made the process so painless I recommend Pedro and schumacher to all my friends and collegu Pedro in the certified pre owned building was fantastic he made the process so painless I recommend Pedro and schumacher to all my friends and collegues. Thank you pedro and your team for making this the best car buying experience I have ever had. More

Short visit of a Subaru Dealer in Delray Beach, FL Great experience purchasing our new Subaru Impreza last Thursday. Both, our salesman Carlos Sanchez and the manager Ron B. are professionals, friendly Great experience purchasing our new Subaru Impreza last Thursday. Both, our salesman Carlos Sanchez and the manager Ron B. are professionals, friendly and... not pushy. We were not planning making a purchase this day and yet we drove away in this Sport version. Quiete happy with our first Subaru. Recommend this Dealership of Delray! More

Service advisor Tom, was very helpful Service advisor Tom was very helpful of me getting my car serviced from the beginning to the end and I appreciate him being supportive. He Service advisor Tom was very helpful of me getting my car serviced from the beginning to the end and I appreciate him being supportive. He More

It was great I had a very positive experience with the service department I will always return. The customer service was great. Service to my vehicle was great the I had a very positive experience with the service department I will always return. The customer service was great. Service to my vehicle was great they also cleaned my vehicle. More

Great experience Great salesmen We just got a new Jeep and we had the best experience ever at a dealer, Craig Sabarese was super helpful and extremely low presure, very easy to talk We just got a new Jeep and we had the best experience ever at a dealer, Craig Sabarese was super helpful and extremely low presure, very easy to talk to, we definitely will be back in the future to deal with him. More

Excellent Service Department I scheduled warranty service on my 2015 Scat Pack Challenger, my service adviser Frank Santilli was excellent, professional, communicated very well, h I scheduled warranty service on my 2015 Scat Pack Challenger, my service adviser Frank Santilli was excellent, professional, communicated very well, he kept me informed daily, with phone and text, I had a negative experience at Arrigo Dodge service department and will not go back,Through Franks efforts Schumacher Dodge is the only place for us! Thanks Frank! More

Misled and now hung up on by Manager Raffe! I bought a 2017 Toyota Corolla from the used cars in Delray in January 2018 (car had 7K miles, Pedro was salesman). I purchased the warranty and was t I bought a 2017 Toyota Corolla from the used cars in Delray in January 2018 (car had 7K miles, Pedro was salesman). I purchased the warranty and was told that everything is covered except for the tires (that was an option I chose not to purchase for financial reasons). About a month ago the key fobs began to not work intermittently and then it progressed to where neither key fob was working at all. My car has only one keyed entry, driver's door, and no way to even pop the trunk without the key fob or the button inside. The Toyota dealership (not Schumacher) has now had my car for a second day and realized that these key fobs are not Toyota key fobs. They were purchased after market meaning my warranty doesn't cover them and that is why they are unable to make them work. They have tried! Each one will cost $389 to replace. I called the Pre-Owned Sales Manager, Raffe Pirruccio, at Schumacher to explain my situation and tell him that Schumacher needs to pay to replace these key fobs. Raffe said, 'That's not our problem. It's yours. You bought the car 9 months ago." When I got upset trying to explain that I can't even get into my car, he hung up on me! His attitude from the first minute of our call was one of superiority and a too-bad-for-you attitude. I bought from Schumacher because of their reputation, but if this is how they treat their customers, I'll be sure to share that with everyone I know. I'm a Palm Beach County teacher and we are supposed to have a relationship with Schumacher. Raffe wouldn't even know that because he didn't even stay on the phone to hear me explain that I purchased the warranty and these after-market keys voided that part of my warranty, all unbeknownst to me. It makes me wonder if Schumacher intentionally gave those keys. What are the chances that someone would lose both of their keys to a car with only 7,000 miles on it?!? More