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Schumacher Chrysler Dodge Jeep Ram of Delray

Delray Beach, FL

4.8
1,097 Reviews
At Schumacher Chrysler Dodge Jeep Ram, we want your experience to always be positive. From the moment you step inside our showroom and find the latest Jeep Cherokee, Jeep Renegade, Dodge Charger, Chrysler 200 and RAM 1500 models on display, we're here to help put you behind the wheel of the right new or used vehicle for you. But, we don't consider that the end. Schumacher Chrysler Dodge Jeep Ram offers a wide range of other services as well, which you'll experience from the moment you choose your next car. For instance, our team of Chrysler, Dodge, Jeep and RAM lease and loan specialists make it a priority to help you drive home in the vehicle you've chosen on your terms. Even after you leave our dealership as a new owner we aim to please by offering comprehensive care via our car service and repair center. Buying or leasing a vehicle from us ensures that you get top-notch maintenance as we use quality certified Chrysler, Dodge, Jeep and RAM parts that you can buy, as well. It's just another way we look out for you, and further your connection with your ride. How can you experience all this? Well, plenty of ways. Schumacher Chrysler Dodge Jeep Ram can be contacted online, or via phone. We also love visitors, so stop in to our showroom in person. We can be found at 2102 S Federal Hwy Delray Beach, Florida. We're happy to continue the conversation, discuss new models, and answer any questions you might have.
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2102 S Federal Hwy

Delray Beach, FL

33483

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Showing 1,097 reviews

October 04, 2022

Arthur was fantastic and extremely helpful during the process. He is a great asset to the dealership More

by gsurgoine
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arthur Drum
October 03, 2022

Eric was a great support and helped us lease a great Grand Cherokee. Thank you Eric. We’ve already bought 2 from you and more to come More

by victorgoldstein
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Cabrera, Robin Shuman
Oct 04, 2022 -

Schumacher Chrysler Dodge Jeep Ram of Delray responded

Thank you for taking the time to provide this 5-star review, we appreciate it. I am pleased to hear that you had a great experience with Schumacher Automotive. If you need any further assistance, please do not hesitate to contact us. We sincerely value your business and look forward to your next visit!

October 02, 2022

Excellent, friendly and fast service. Love when they clean my car after the service and thank you. More

by Remcl954
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure her is but she is very helpful
Oct 04, 2022 -

Schumacher Chrysler Dodge Jeep Ram of Delray responded

Your appreciation is highly valued. Thank you for the review! We are glad that you had a great customer experience, we hope to see you again.

September 30, 2022

This dealership was clean and everyone was very friendly. They helped me find my dream car More

by Wendybh22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Seplow, Robin
September 30, 2022

Working with Joseph Seplow at Schumacher Chrysler Dodge Jeep Ram of Delray was a real pleasure. This is my fourth vehicle from this location. More

by thinkgreen65
Recommend Dealer
Yes
Employees Worked With
Joseph Seplow
Oct 03, 2022 -

Schumacher Chrysler Dodge Jeep Ram of Delray responded

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us.

September 26, 2022

I had the best experience with Erik! He not only made the process very smooth but also made my husband and me very comfortable with our purchase. I am pleased with my new Jeep! Erik answ More

by Tatiana
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Cabrera
Sep 27, 2022 -

Schumacher Chrysler Dodge Jeep Ram of Delray responded

Thank you for taking the time to provide this 5-star review, we appreciate it. I am pleased to hear that you had a great experience with Schumacher Automotive. If you need any further assistance, please do not hesitate to contact us. We sincerely value your business and look forward to your next visit!

September 26, 2022

The dealership was great, everyone was very accommodating and worked with me to get the best deal. Alex could not have been better to work with. More

by Jack.r.bechtold
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Bobkov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rudolph Trippedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2022 -

Schumacher Chrysler Dodge Jeep Ram of Delray responded

Thank you for taking the time to provide this 5-star review, we appreciate it. I am pleased to hear that you had a great experience with Schumacher Automotive. If you need any further assistance, please do not hesitate to contact us. We sincerely value your business and look forward to your next visit!

September 21, 2022

Deceptive sales pricing! I enjoyed working with Erik until I realized that he raised the price of the vehicle I was purchasing almost $9K. He knew I was a Veteran and take in More

by Air Force Angela
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rudolph Trippedo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erik Cabrera
Sep 21, 2022 -

Schumacher Chrysler Dodge Jeep Ram of Delray responded

Angela, thank you for sharing your experience at the Chrysler Dodge Jeep Ram, we have been in contact and understand your current situation. We are sorry that we can't resolve it to your satisfaction. Schumacher Auto Group.

September 17, 2022

Car runs great, service was excellent. I have an ongoing issue concerning purchase that has not been responded to. But for that I would have rated all 5s More

by mocresnick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Bobkov
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Shirley
Sep 19, 2022 -

Schumacher Chrysler Dodge Jeep Ram of Delray responded

Thank you for sharing your concerns with us, we learn from our clients and this will only help us to improve. If your concern requires additional follow up please don't hesitate to contact Customer Service at 561 253 6733. Thank you, Schumacher Auto Group

Sep 20, 2022 -

mocresnick responded

Our concern does not require "additional" response from Schumacher as to date there has been none. Initial response would be nice. In early July of this year we called Financial Manager John Shirly and explicitly told him about our complaint. Mr. Shirly stated that (sales man) Alex Bobkov would respond. Mr. Bobdov did not do so and did not return our phone messages to him. Accordingly and in compliance with Florida law we wrote a detailed formal demand letter which was delivered to Schumacher by certified mail on 7/21/22, with copies to Mr. Shirly, Mr. Bobkov, Mr. Delgreco and Ms. Joan Moreno. The letter was later copied to Mr. John Schumacher. The letter contained as exhibits copies of all relevant sales documents and copies of court cases and opinions relied upon. The demand letter was never responded to. Absent response or explanation from Schumacher we believe our interpretaton of Florida law is correct and are prepared to file suit in small claims court. Unfortunately we don't know whom to sue because our contract, Title, and all personal and public communication fom Schumacher have used various d/b/a names (or no seller's name as on Title) and are not legal entities susceptible to being sued. On 8/28/22 we sent an emil to Mr. Shirly (with copy to Mr. Schumacher) with copies of all relevant documents requesting disclosure of the name of the entity that sold us the car. That letter also received no resonse from Schumacher (or customer service.) Ideally we would like to discuss and attempt to settle our claim with Schumacher and or its attorneys. Minimally we are entitled to the name of the particular entity that sold us the vehicle. This is our 8th Jeep and we actually like the dealership's service and would buy from them again circumstances permitting.

September 12, 2022

I have purchased all 6 of my Jeeps at Schumacher and Eric is a fabulous salesman and always gets us the best price. More

by kkornet12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Cabrera
Sep 12, 2022 -

Schumacher Chrysler Dodge Jeep Ram of Delray responded

These words go a long way, it motivates us to work even harder, thank you for the review we are glad you had a great experience

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