Schumacher Chrysler Dodge Jeep Ram of Delray

Screwed Read your lease carefully. They are scam artist. Its my fault for not understanding leases fully, but now I do. I would never use this dealership agai Read your lease carefully. They are scam artist. Its my fault for not understanding leases fully, but now I do. I would never use this dealership again nor recommend them to anyone. The finance manager is a a**hole. They definitely took advantage. They know they did and the best part is now I cant do anything about. Have had the car for a month. Sold me a car that at the end of my lease I will be paying $11000 more then sticker if I wanted to buy it. Worst dealership ever. I will be doing everything in my power to spread the word believe that. More

Thieves, run away from this dealer Nothing that comes out of this sales persons (Frank B.) mouth is true. Everything is a lie & deceiving. He lies so much that he doesn't even remember Nothing that comes out of this sales persons (Frank B.) mouth is true. Everything is a lie & deceiving. He lies so much that he doesn't even remember his own lies. Dustin (the other sales person) was ok to deal with initially but he never follows through nor return your calls or e e mails. The service department is the worst i have ever dealt with. No one ever picks up the phone even when u have them paged. Dealing with the manager Rob wasn't any better & after speaking with him I knew why this dealership runs the way it does. In one word i can describe this dealer (T H I E V E S). I purchased my car with about extra options. I was supposed to get 35" tires. To my surprise they gave me 32". Until now im still waiting for someone to call me to have this corrected but so far no one did. Richard (the finance guy). His attitude changed completely when i refused to purchase the extra warranty & dealing with an attitude like his is horrific. Run for ur life & read all the negative reviews before attempting to go there. I sho030nu9s9b5 uld've read the reviews prior to purchasing my car. I would never recommend this dealer. More

Cindy is knowledgeable, and Customer Service oriented. I took my car in for 30,000 mile recommended service. Service Advisor, Cindy Billock gave me great advise. She was sympathetic to my situation. She I took my car in for 30,000 mile recommended service. Service Advisor, Cindy Billock gave me great advise. She was sympathetic to my situation. She worked with me to finally make it happen. Car maintenance can be very stressful. I am very pleased to have someone with a "human touch" I can contact. More

Wonderful Customer Service Experience Hi. I have a 2011 Jeep Grand Cherokee, Overland which I'm very happy with. I recently had to bring my car in for some service at Delray Motors and and Hi. I have a 2011 Jeep Grand Cherokee, Overland which I'm very happy with. I recently had to bring my car in for some service at Delray Motors and and was struck by the great customer service I received: *Car drop-off and review of service needs was a snap *Shuttle service to my place of work fast and on time. *Timely updates from my service technician, Frank Santilli. *Got a call from Frank when my car was ready several hours earlier than anticipated. *Fast check out and review of all service conducted. I got a car was to boot and the fee for services was very reasonable. Anyway, I just wanted to show my appreciation with this review. Dana More

EXCELLENT CUSTOMER SERVICE Frank S. In the service department was wonderful, several phone calls to update me on profess of my Durango. My new dealership !!! Love my "HEMI Frank S. In the service department was wonderful, several phone calls to update me on profess of my Durango. My new dealership !!! Love my "HEMI" More

listened, reassured, communicated & fixed On Wednesday afternoon, before Thanksgiving (& before a road trip to the Tampa area for Thanksgiving Day) we had to take my 2010 Caliber in unexpected On Wednesday afternoon, before Thanksgiving (& before a road trip to the Tampa area for Thanksgiving Day) we had to take my 2010 Caliber in unexpectedly. One of the symptoms I was describing was VERY odd & needed a certain combination of things to recreate it. Frank listened & wrote down what we were saying. There was no way we could have the car looked at, let alone fixed that day, so we had to rent a vehicle for ‘Thanksgiving in Tampa’. Frank was reassuring as I was likely evidently a bit stressed because of our commitment to family to be in Tampa for Thanksgiving Day. He promised to give us an update on Friday after Thanksgiving, which he did and ultimately they were able to get parts from another area dealer & get my car fixed before closing on Friday. This could have dragged on over the holiday weekend and that would have cost us a lot in car rental fees. We REALLY appreciated the attentive service & timely fix! Debra S. More

AWESOME EXPERIENCE My wife and I were looking to buy a Chrysler 200S, the sales person (Gary) was amazing, he not only took care of us by showing us the car but also bou My wife and I were looking to buy a Chrysler 200S, the sales person (Gary) was amazing, he not only took care of us by showing us the car but also bought some food for our 5 year old daughter while we were waiting for the paperwork. Since we are not from DelRay and didn't expect to purchase the vehicle that same night, we didn't have our trade with us, Gary offered to drive our new car to our house and to take our trade back to the dealership. He went above and beyond our expectations... Everyone else in the dealership also did their best to accommodate us and our needs. I'm very impress and recommend this dealership and Gary to anyone. More

warranty I bought a 2014 300 from the Toyota dealership down the street from them. I had warranty item that needed taken care of they told me to take it back t I bought a 2014 300 from the Toyota dealership down the street from them. I had warranty item that needed taken care of they told me to take it back to toyota. So don't expect any help from their service department if you don't buy your car from them. Very unprofessional. Ed Morse toyota figured out a way to get my mirror fixed. Much better dealership. More

Pleasantly surprised About a month ago I spotted a beautiful 2015 Dodge Challenger at this dealership and put down a $500 deposit, ensuring that they would notify me firs About a month ago I spotted a beautiful 2015 Dodge Challenger at this dealership and put down a $500 deposit, ensuring that they would notify me first if anyone else was interested in buying it while I explored other options ( I was still in the very early stages of shopping). I'm a very indecisive person to begin with and am even more so when it comes to cars. I keep them for a long time so they are a big commitment for me. As such, it took about a month to finally decide that the Challenger was indeed the car for me. Christopher Day was my sales rep and even though I had originally told him I'd be ready to buy in a week or two, he was very patient and understanding throughout the process, never trying any hard-sell techniques or pushing me to make a decision before I was ready. The night before we were ready to make the purchase I came across this website and read these reviews. I had had a negative experience with a Jeep/Dodge dealership up north just a few years ago, so I was almost swayed me to look for another dealership. I'm glad I didn't. The next day we were able to hammer out a deal in no time at all. They gave me a very fair deal on my trade-in and exactly the financing that I expected. It was the most pleasant and hassle free car-buying experience I've ever had. There were no hidden fees, silly up-sells, or "convenient" thousand dollar mistakes in the paperwork. Throughout it all, Chris was friendly, honest and knowledgeable. At the end of it all he walked me through every feature of the fully-detailed car with a full tank of gas. (Hard to believe those last two things would come as a surprise, but that was not the case with the Jeep dealership up north). All in all, a great experience and I hope their service department can carry the torch in the years to come. More

Rude punk kid Very rude in your face to a women.. They gave wrong info so I tried to meet half way over $12 dollars.. Really? Don't buy here they are con artists Very rude in your face to a women.. They gave wrong info so I tried to meet half way over $12 dollars.. Really? Don't buy here they are con artists More