Schumacher Chrysler Dodge Jeep Ram of Delray

A refreshing expiernce My wife and I recently bought a used a Chevy Equinox from Rob. We live in Miami and after a month of shady places, lies, and sales tactics we took a My wife and I recently bought a used a Chevy Equinox from Rob. We live in Miami and after a month of shady places, lies, and sales tactics we took a trip up to Delray motors for a car we saw advertised online. Rob greeted us, let us drive the car and gave us the total price, no hidden fees or gimmicks. After a couple of days my wife and I decided the car Rob showed us was right for us. He helped to work within our budget and take extra off the already low internet price. Overall the whole experience was great. Worth the trip out of Miami. I would recommend Rob to friends and family looking to buy a car. More

Worst walk in experience ever at DODGE JEEP Go Elsewhere My wife and I were looking for a 4 door Jeep. We just wanted to test drive then buy. We waited and waited and waited for 20mins for someone to help My wife and I were looking for a 4 door Jeep. We just wanted to test drive then buy. We waited and waited and waited for 20mins for someone to help us. I was told they are too busy. Finally after 10mins the manager Jim came out and offered no apology. We walked out and purchased elsewhere. GO TO ANOTHER DEALERSHIP More

Treated like a friend! Despite coming in on a really crowded and busy morning, I was greeted promptly with a smile by the service advisor Frank Santilli. He not only took ca Despite coming in on a really crowded and busy morning, I was greeted promptly with a smile by the service advisor Frank Santilli. He not only took care of me quickly but also arranged a shuttle ride for me so I could make it to work on time. The service on my 2013 Jeep Wrangler was done even earlier than expected. It felt like I was being treated more like a friend than a customer. Can't say enough about Frank and his service group. More

Frank Santilli Was Wonderful I drove in on a busy Wednesday afternoon with something lodged in my tire and it was losing pressure. The dealership was extremely busy. Frank was so I drove in on a busy Wednesday afternoon with something lodged in my tire and it was losing pressure. The dealership was extremely busy. Frank was so accommodating and courteous and delivered amazing customer service!! He explained that there would be a wait and checked with me frequently to keep me posted on progress. Ricardo is also amazing! And Louis Hart was my salesman...awesome again!!! I love these guys...and I love my Grand Cherokee! Amanda Cantrell More

Go elsewhere Terrible customer service. Had to bring car back multiple times for same problem. Generally rude and incompetent customer service. It's worth driving Terrible customer service. Had to bring car back multiple times for same problem. Generally rude and incompetent customer service. It's worth driving a few miles to go somewhere else. Arrigo is like a night and day difference...so much better. More

Screwed Read your lease carefully. They are scam artist. Its my fault for not understanding leases fully, but now I do. I would never use this dealership agai Read your lease carefully. They are scam artist. Its my fault for not understanding leases fully, but now I do. I would never use this dealership again nor recommend them to anyone. The finance manager is a a**hole. They definitely took advantage. They know they did and the best part is now I cant do anything about. Have had the car for a month. Sold me a car that at the end of my lease I will be paying $11000 more then sticker if I wanted to buy it. Worst dealership ever. I will be doing everything in my power to spread the word believe that. More

Thieves, run away from this dealer Nothing that comes out of this sales persons (Frank B.) mouth is true. Everything is a lie & deceiving. He lies so much that he doesn't even remember Nothing that comes out of this sales persons (Frank B.) mouth is true. Everything is a lie & deceiving. He lies so much that he doesn't even remember his own lies. Dustin (the other sales person) was ok to deal with initially but he never follows through nor return your calls or e e mails. The service department is the worst i have ever dealt with. No one ever picks up the phone even when u have them paged. Dealing with the manager Rob wasn't any better & after speaking with him I knew why this dealership runs the way it does. In one word i can describe this dealer (T H I E V E S). I purchased my car with about extra options. I was supposed to get 35" tires. To my surprise they gave me 32". Until now im still waiting for someone to call me to have this corrected but so far no one did. Richard (the finance guy). His attitude changed completely when i refused to purchase the extra warranty & dealing with an attitude like his is horrific. Run for ur life & read all the negative reviews before attempting to go there. I sho030nu9s9b5 uld've read the reviews prior to purchasing my car. I would never recommend this dealer. More

Cindy is knowledgeable, and Customer Service oriented. I took my car in for 30,000 mile recommended service. Service Advisor, Cindy Billock gave me great advise. She was sympathetic to my situation. She I took my car in for 30,000 mile recommended service. Service Advisor, Cindy Billock gave me great advise. She was sympathetic to my situation. She worked with me to finally make it happen. Car maintenance can be very stressful. I am very pleased to have someone with a "human touch" I can contact. More

Wonderful Customer Service Experience Hi. I have a 2011 Jeep Grand Cherokee, Overland which I'm very happy with. I recently had to bring my car in for some service at Delray Motors and and Hi. I have a 2011 Jeep Grand Cherokee, Overland which I'm very happy with. I recently had to bring my car in for some service at Delray Motors and and was struck by the great customer service I received: *Car drop-off and review of service needs was a snap *Shuttle service to my place of work fast and on time. *Timely updates from my service technician, Frank Santilli. *Got a call from Frank when my car was ready several hours earlier than anticipated. *Fast check out and review of all service conducted. I got a car was to boot and the fee for services was very reasonable. Anyway, I just wanted to show my appreciation with this review. Dana More

EXCELLENT CUSTOMER SERVICE Frank S. In the service department was wonderful, several phone calls to update me on profess of my Durango. My new dealership !!! Love my "HEMI Frank S. In the service department was wonderful, several phone calls to update me on profess of my Durango. My new dealership !!! Love my "HEMI" More