Schumacher Chevrolet - Service Center

Service at Schumacher on Northlake Blvd. I am very pleased with the service I received at Schumacher. Though I didn't buy my car there, I will next time. They understand Chevy's and treated I am very pleased with the service I received at Schumacher. Though I didn't buy my car there, I will next time. They understand Chevy's and treated me well. I have used the dealership 3 times, 2X's for minor issues and 1 time for a rough idle. I am happy to say that Dave explained my car's issue to the service crew and the computer expert. They were able to update my car's computer and now it is running smoothly. I will return to Schumacher for service and certainly considered them for my next vehicle. More

Warranty work Jesse - Took my truck in and fixed all the items that needed to be fixed and also gave me a loaner car. I would highly recommend Jesse and Schmacher Jesse - Took my truck in and fixed all the items that needed to be fixed and also gave me a loaner car. I would highly recommend Jesse and Schmacher in the future. Tom More

Kinder Ways My service representative was by far one of the best, when it comes to make you feel at ease. She addressed all of my concerns and insured that all My service representative was by far one of the best, when it comes to make you feel at ease. She addressed all of my concerns and insured that all of my service needs were met on time. Don More

Effecient service visit I had a 9:00 am appointment and was taken care of right on time. I had an air bag recall plus I had a checkup and a tire rotation and oil change. I I had a 9:00 am appointment and was taken care of right on time. I had an air bag recall plus I had a checkup and a tire rotation and oil change. I was on my way by 10:30. I was very pleased with the quick service. Plus I paid with dollars built up from prior visits. More

Service The problems have been complex to say the lease but David Stadelman has stayed with it and I feel everything is up to snuff with my car. I am confiden The problems have been complex to say the lease but David Stadelman has stayed with it and I feel everything is up to snuff with my car. I am confident that Schumacher service considers all customers important. I always have a confident feeling when I come in for service that I will be well taken care of. More

Excellent Service The staff at Schumacher treat my family like family every visit. The service is always completed correctly the first visit. We will continue to use The staff at Schumacher treat my family like family every visit. The service is always completed correctly the first visit. We will continue to use Schumacher for our service. More

Mrs Sclafani We love our Buick Enclave, weve had it for 2 years and its never needed service, and the service is always great. i have purchased my last 3 cars fro We love our Buick Enclave, weve had it for 2 years and its never needed service, and the service is always great. i have purchased my last 3 cars from this dealer, we love you too Mel Diamond. More

Clutch Install 2007 C6 Corvette convertible with 22k miles on it needed a new clutch, supposedly b/c of driver error. After the repair, I found out it was not drive 2007 C6 Corvette convertible with 22k miles on it needed a new clutch, supposedly b/c of driver error. After the repair, I found out it was not driver error at all, but the fact that the car had not been run and it literally turned to glue. The car has been in 3 times in the last 2 weeks for the same unresolved problem. P0833 - check engine light on for the clutch. They are trying to tell me again that it is driver error. I have driven a stick for over 20 years everyday from a BMW to a Jeep Wrangler. I'm well experienced on how to drive a standard. Today they told me to get in my car and leave that they will not stand behind their work. I'm taking it to another mechanic and then the fun for Schumacher is going to begin! More

Recall Service Turned Nightmare I brought my car into the Schumacher Volkswagen on Northlake Blvd at 7:30am for a recall repair and for my brakes to be inspected. I received a call I brought my car into the Schumacher Volkswagen on Northlake Blvd at 7:30am for a recall repair and for my brakes to be inspected. I received a call at 10:30am with information regarding the estimate for my brakes; I could not answer the phone because I was at work so they left a message. At 2pm I received another phone call and voicemail, mentioning they still needed an answer on what to do with the brakes and that “something else came up.” When I finally got out of work at 4pm, I called the service provider. She continued to mention the $1,000 estimate for work on my brakes, THEN she mentioned that a maintenance employee had backed into my car and damaged the front end. When I arrived at the dealership I was astounded by the amount of damage. I was handed a police report that the employee filed (while I was not there, and he had apparently searched through my glove box for my insurance card.) The service provider and the service manager handled this situation poorly. The police report was filed half an hour before I was called and told “something came up.” The service director told me the employee was on his lunch break and in his personal car so the incident would be handled by the employee’s insurance. When I asked for the time out of the employee, to prove he was on his own time, I was denied this information. When I asked for the dealership’s insurance, I was also denied. Not only was I denied this information, but the response was rude and seemed as if I had been the one that caused this issue. I understand that accidents happen, had the service manager not been so rude in handling the situation, I may not be complaining. More

Service Review Excellent Service Buick #1. I enjoy taking my Buick to this dealership. The Customer Service is just awesome. The service is also good reliable servic Excellent Service Buick #1. I enjoy taking my Buick to this dealership. The Customer Service is just awesome. The service is also good reliable service. More