353 Reviews of Schumacher Chevrolet - Service Center
Pleasant experience Excellent service; always a pleasure to deal with Jesse and the rest of the staff. They are all very attentive and caring of my needs. Excellent service; always a pleasure to deal with Jesse and the rest of the staff. They are all very attentive and caring of my needs. More
Excellent & Timely Jesse, Fit in my Appointment very same day... He accomidated with exceptional quality service. Reviewed all to be done & yes, my vehicle was return Jesse, Fit in my Appointment very same day... He accomidated with exceptional quality service. Reviewed all to be done & yes, my vehicle was returned quickly. Excellent same day service. Yes, Jesse has once again "Raised the Bar"... Do Keep it up. More
Good service The shop had a difficult to diagnose noise they tracked down and repaired. They kept me up to date with their progress and delivered on their promises The shop had a difficult to diagnose noise they tracked down and repaired. They kept me up to date with their progress and delivered on their promises. More
awesome excellent fun Awesome everyone was very kind from drop off to pick up your coffee bar is awesome and the bagel are the best who does this with great water don't mi Awesome everyone was very kind from drop off to pick up your coffee bar is awesome and the bagel are the best who does this with great water don't mind spending the day with you guys More
Excellent place of business Great people , and superb service done on time ! I was in for an oil change and not only did they tell me that it was no cost because I was still unde Great people , and superb service done on time ! I was in for an oil change and not only did they tell me that it was no cost because I was still under warranty but wash my car also at no charge . More
Dedicated Services with follow up. I took my car in for a simple oil change but did have an engine light on. They service was done within an hour but Jesse told me if the light comes b I took my car in for a simple oil change but did have an engine light on. They service was done within an hour but Jesse told me if the light comes back on to call him. I called him that night at about 5:30 and he still called me back. I took the car in the next day, took out a loaner and waited to hear from him. That afternoon they explained that they would need to keep the car overnight but complimented the loaner because of the repair. By late in the day the next day Jesse called and apologized that they needed to keep the car overnight again. None of this was a problem with the loaner car. In the end I got the car back the next day, I allowed them to do other required services. Jesse and Schumacher performed above expectations and my car is running perfectly. My almost 4 years old Buick has been a great car with minor repairs. The positive attitude from Jesse makes the chore of having service done not so bad. More
oil/filter change We were from out of town, on vacation, when we needed the oil changed. Since we didn't know the dealership we stopped in the lot, and right away a sal We were from out of town, on vacation, when we needed the oil changed. Since we didn't know the dealership we stopped in the lot, and right away a salesman came out and helped us to the service department. He was so friendly and helpful, but that was just the start. When we pulled up in the service lane, we were greeted by a very friendly employee who informed the service writer. The service writer was just terrific to work with. She was very friendly and made the trip to a unknown dealership very easy. They have a very nice waiting area which made the short amount of time fly by. I was very impressed with the dealership and all of their employees,. If I lived there, I would go back there for all my car needs. More
Fair job Every thing they said they would do they did, they also washed my car which was a very nice addition. I can feel good about returning. Every thing they said they would do they did, they also washed my car which was a very nice addition. I can feel good about returning. More
new tires/balancing/alignment and oil/filter change All items were done on time and the car was spotlessly washed for pick-up. They will match best tire price available at the time or within 30 days of All items were done on time and the car was spotlessly washed for pick-up. They will match best tire price available at the time or within 30 days of purchase. More
mirror reattached and oil change It did take to visits to get the right cement but the mirror is still attached and Jesse was very friendly and I would recommend your dealership It did take to visits to get the right cement but the mirror is still attached and Jesse was very friendly and I would recommend your dealership More