Schumacher Chevrolet - Service Center

Great experience after bad day Car broke down. Called for an appointment. Tow truck was late but got my vehicle to dealership as service reps were closing down. Left my car with Rob Car broke down. Called for an appointment. Tow truck was late but got my vehicle to dealership as service reps were closing down. Left my car with Rob and he said he would take care of it and call me the next day. Car was serviced, battery replaced and was able to pickup sooner than I thought. More

very thorough I did not have an appointment and the service rep. was so accomindating from the time I walked through the door to drop off my car till the time I pic I did not have an appointment and the service rep. was so accomindating from the time I walked through the door to drop off my car till the time I picked up my car. e Even when I was paying he still offered a bottle of water! Fantastic service!!!! More

Excellent I accidentally left my wallet in the car and service representative returned it to me. I was waiting for the car and they got it done 1/2 hour faster I accidentally left my wallet in the car and service representative returned it to me. I was waiting for the car and they got it done 1/2 hour faster than the estimate. Great experience More

Great treatment from the service department. I needed a warranty check up and new tires. Rob Nanz is my service writer and he is super. He always gives the extra effort to make sure I am happy I needed a warranty check up and new tires. Rob Nanz is my service writer and he is super. He always gives the extra effort to make sure I am happy and all the work is performed well. Schumacher has a great asset in Rob. More

Great service Always a pleasure to deal with Jessie, Service Manager in the Northlake location. Everyone there very pleasant and professional! Very punctual in stay Always a pleasure to deal with Jessie, Service Manager in the Northlake location. Everyone there very pleasant and professional! Very punctual in staying with scheduled appointment. Would definitely recommend to others. More

Unhappy customer!☹️ Took my hummer3 in for service, got my truck back in a couple days still not running good. Put it back in the shop to be serviced again AND to address Took my hummer3 in for service, got my truck back in a couple days still not running good. Put it back in the shop to be serviced again AND to address the issue of a dent in my bumper and my tag and plate was broken and crumbled up! Then once my car was back there the manager only replaced my plate with one of theirs and then say he's not taking responsibility for my bumper! But tells me that the washer blades that they took my truck through only bent my tag and not my bumper! I'm so mad! I took my truck to be repaired not destroyed!!! More

Exceptional Our service manager Dave Stadelman is the reason why we are so satisfied with this ervice department. He always guides us in the right direction. Our service manager Dave Stadelman is the reason why we are so satisfied with this ervice department. He always guides us in the right direction. More

Professional and timely service Over the years my experience with Schumacher Service is that it is responsive, professional and accurate. The service waiting area is comfortable and Over the years my experience with Schumacher Service is that it is responsive, professional and accurate. The service waiting area is comfortable and convenient to the car drop-off lanes. More

No problem with service Took my Equinox in for the 4th time to have issues with the Infotainment system fixed. All the dealership can do is download new software. So far th Took my Equinox in for the 4th time to have issues with the Infotainment system fixed. All the dealership can do is download new software. So far the engineers at GM have not written or modified the software to fix a bunch of problems. Talking to the GM Infotainment people is a lost cause. I will keep taking my vehicle back until somehow they finally fix all the software or hardware problems. I assumed the system would work properly when the vehicle was purchased. More

Repaired the problem , took care of my transportation needs. Informed me of upcoming services needed.Made me feel secure that my vehicle and I were in good qualified hands , took care of my transportation needs. Informed me of upcoming services needed.Made me feel secure that my vehicle and I were in good qualified hands. Treated me with courtesy and respect and honesty. More