Schumacher Chevrolet - Service Center

Great customer service! I literally go to the North lake service department because of Jose. He is exceptional in dealing with customers. You're lucky to have him! I literally go to the North lake service department because of Jose. He is exceptional in dealing with customers. You're lucky to have him! More

Good service Brought vehicle in for first oil change and addressed some issues in which the service advisor assured me what I thought was a problem was actually sm Brought vehicle in for first oil change and addressed some issues in which the service advisor assured me what I thought was a problem was actually smart technology adjustments.Very professional and knowledgeable service advisor. More

Service exceeded my expectations With such a large dealership my experience exceeded what I expected from the very beginning. Ftom meeting a new service advisors Rob Nance to the prom With such a large dealership my experience exceeded what I expected from the very beginning. Ftom meeting a new service advisors Rob Nance to the promptness of the service. It was finished within 10 minutes of the promised time, to the vehicles being not more than 15 feet away from me when I went to pick it up. I'll definitely use this dealership again. More

Scheduled Oil Change/Maintenance I've dealt with this dealership for several years. The new vehicle purchase experience was a good one and the Service department does a nice job as w I've dealt with this dealership for several years. The new vehicle purchase experience was a good one and the Service department does a nice job as well. Good Dealership. More

Service They got my problem solved within two days. Since it was covered by warranty they provided me a temporary car. Great customer service only complain is They got my problem solved within two days. Since it was covered by warranty they provided me a temporary car. Great customer service only complain is they fixed my car but did not wash it out(had a weird smell inside) More

I had a great experience. Everyone was polite & professiona. I gave the rating of a 4 because I was pleased with the service I received. While my Service Provider was busy with another customer, his colleague he I gave the rating of a 4 because I was pleased with the service I received. While my Service Provider was busy with another customer, his colleague helped me out until he could come, and then he took over. They let me know what my fee for service would be first, and then asked if I was ok with the fee before beginning work on my key. Nicholas Jensen also explained to me why my key wasn't working. This Service Team is always very efficient & polite. More

service I took car in for oil change, tire rotation and window that dropped into door and would not raise to closed position. Was driven home and brought bac I took car in for oil change, tire rotation and window that dropped into door and would not raise to closed position. Was driven home and brought back same day. First rate service. Thanks Schumacher! More

Eye Opening - 1st Time This past service, Nick ensured that my vehicle got the necessary service it needed, took time to explain everything AND clean it! First time a tech This past service, Nick ensured that my vehicle got the necessary service it needed, took time to explain everything AND clean it! First time a tech took the time for all of that. I will DEFINITELY ask for Nick next time. Service rep prior, Rob, never did that for me. Never took the time to explain. Prior to Nick's service, I was ready to take vehicle elsewhere. I suggest management provides support to employees like Rob, emphasizing that the employees stresses are not the consumers concerns. Nick, keep it up and welcome to South Florida. More

Replacement of radio amp I had never heard of a radio amplifier going "bad" but Kelly explained it all in detail. Kept in contact with me throughout the day with the progres I had never heard of a radio amplifier going "bad" but Kelly explained it all in detail. Kept in contact with me throughout the day with the progress. Also found some discounts I was entitled to!(ssshhhh!) Have had all my major service on my Malibu done at Schumacher and have recommended them to many people. More

RECALL SERVICE MY AIRBAG COMPUTER SOFTWARE UPDATE AND SEATBELT RECALL UPDATE WERE ALL HANDLED QUICKLY AND EFFICIENTLY,FRIENDLY KNOWLEDGABLE SERVICE,IN AND OUT QUCK! MY AIRBAG COMPUTER SOFTWARE UPDATE AND SEATBELT RECALL UPDATE WERE ALL HANDLED QUICKLY AND EFFICIENTLY,FRIENDLY KNOWLEDGABLE SERVICE,IN AND OUT QUCK! COMING BACK NEXT WEEK FOR ALL NEW TIRES AND THEY MATCHED THE PRICE I FOUND ELSEWHERE ONLINE. More