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Schumacher Chevrolet - Service Center

Lake Park, FL

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353 Reviews

353 Reviews of Schumacher Chevrolet - Service Center

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February 06, 2019

Service issue Excellent service! Time was great with repair! Dave was very helpful during the process of having my car repaired! Service tech did amazing job as wel More

by Geraineap
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Stadelman
Feb 08, 2019 -

Schumacher Chevrolet responded

Thank you for your positive 5-star review. Our team is pleased with the excellent feedback and appreciate it very much. If we can assist you any further, please do not hesitate to contact us. Cortnie Aponte, Customer Experience Representative 561-656-5003

January 29, 2019

Great! They were very helpful finding me the right tires. Service was done quickly. Servicemen were very friendly. The waiting area was kept clean. There was More

by James
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Jensen
Jan 30, 2019 -

Schumacher Chevrolet responded

James, thank you for your great comments! It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. If we can assist you further, please do not hesitate to contact us. Cortnie Aponte, Customer Experience Representative 561-656-5003

January 21, 2019

Very good experience I was given a time when my vehicle will be ready and it was ready at that time what a concept. We will be back for more. More

by Dasiy09
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Jensen
Jan 21, 2019 -

Schumacher Chevrolet responded

Thank you for taking the time to share your very good experience with us, Daisy. It is great to hear everything was done quickly and to your satisfaction! If you need any further assistance, please do not hesitate to contact us. Cortnie Aponte, Customer Experience Representative 561-656-5003

January 21, 2019

Service Thanks for the great service and professional attitude that all the employees project. Fast and friendly, nice customer service lounge with TV, intern More

by tp817
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kellie Eichas, Jay Rutenberg
Jan 21, 2019 -

Schumacher Chevrolet responded

Thank you for your positive 5-star review. Our team is pleased with the excellent feedback and appreciate it very much. If we can assist you any further, please do not hesitate to contact us. Cortnie Aponte, Customer Experience Representative 561-656-5003

January 21, 2019

Awesome Jay Rutenberg is great Oil change and tire rotation . Jay is an excellent service advisor , knowledge about my vehicle as well as explaining what the service would entail. More

by Mollie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Rutenberg
Jan 22, 2019 -

Schumacher Chevrolet responded

Mollie, thank you for taking the time to provide this excellent review. I am glad that you had a great experience with Jay as your service advisor, who is truly an asset to our team. We appreciate your business and look forward to seeing you again. If you need any further assistance, please do not hesitate to contact us. Cortnie Aponte, Customer Experience Representative 561-656-5003

January 19, 2019

Vehicle Alignment The service manager at Schumacher Northlake, Kellie, was courteous and professional and very understanding of my needs. Service advisors Jesse and Jay More

by Kevin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Solari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Technicians John and Chris, Kellie Eichas, Jay Rutenberg
Jan 21, 2019 -

Schumacher Chevrolet responded

Thanks for your feedback, Kevin. I am glad that you had a great experience with everyone on the team including Kellie, Jesse, Jay John and Chris, who are all truly an asset to our team. We appreciate your business and look forward to you next visit. If you need any further assistance, please do not hesitate to contact us. Cortnie Aponte, Customer Experience Representative 561-656-5003

January 18, 2019

Jay is a wonderful service advisor. I would recommend him When coming into the store Kelly was extremely helpful J was extremely helpful Gray also kept his word which is very important to me. I would recommen More

by Barrylagos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kellie Eichas, Gray Inge, Jay Rutenberg
Jan 18, 2019 -

Schumacher Chevrolet responded

Thanks for your comments, Barry. It is great to hear that everyone on the team including Kellie, Jay and Gray were extremely helpful and honest during your service visit. We appreciate all recommendations and look forward to your next visit. Thank you for your positive 5-star review. Our team is pleased with the excellent feedback and appreciate it very much. If we can assist you any further, please do not hesitate to contact us. Cortnie Aponte, Customer Experience Representative 561-656-5003

January 16, 2019

Oil change Good helpful prompt service right at my scheduled appointment time. I called about 30 minutes prior and they had an opening. Very courteous and inform More

by O'Shields
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Jensen
Jan 18, 2019 -

Schumacher Chevrolet responded

Thank you for your positive 5-star review. It is great to hear that your service visit was completed and in a timely manner. Our team is pleased with the excellent feedback and appreciate it very much. If we can assist you any further, please do not hesitate to contact us. Cortnie Aponte, Customer Experience Representative 561-656-5003

January 16, 2019

Outstanding Customer Experience Prior to taking my family on our annual holiday vacation out-of-state I always bring my vehicles to this location. During my last visit I brought my More

by A2DAJay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew , Nick Jensen
Jan 18, 2019 -

Schumacher Chevrolet responded

AJ, thank you for taking the time to share your outstanding customer experience with us. We appreciate you and your business. It is so great to hear that both Nick and Andrew were so helpful while you were in to service your vehicle, which is certainly what we strive for! If we can assist you any further, please do not hesitate to contact us. Cortnie Aponte, Customer Experience Representative 561-656-5003

January 15, 2019

FAST & Reasonably Priced Rob Nanz went the extra mile to get the abnornal service I needed on my old 2005 Sierra (334076 mi). Couldn't be happier and will be back. More

by hurricane nate
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Sudelis, Robert Nanz
Jan 16, 2019 -

Schumacher Chevrolet responded

Thank you for taking the time to share your experience with us. We appreciate you and your business. We're pleased to know we have been able to exceed your expectations and really help you out, with Rob Nanz as your service advisor. We value your business and look forward to your next visit. If we can assist you further, please feel free to reach out. Cortnie Aponte, Customer Experience Representative 561-656-5003

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