Schumacher Chevrolet

I just purchased a new CHEVY TRAX and was 100% pleased with the customer service provided to me by ALVARO SOLIS. He very patient with me and fully explained all features of the vehicles as well as all of with the customer service provided to me by ALVARO SOLIS. He very patient with me and fully explained all features of the vehicles as well as all of my options. He was also completely honest and upfront, (aka no hidden fees). I must say that he made this the best car buying experience that I have ever had. I truly appreciated that Alvaro was completely professional and didn’t attempt the typical games and gimmicks that I have experienced at other dealerships. Kudos to Schumacher for hiring experienced, honest and qualified salespeople! More

You can’t make an oil change appointment only appointments for other work, oil changes are first come first serve. The last three times I have come in I waited 3 to 4 hours for the oil change to appointments for other work, oil changes are first come first serve. The last three times I have come in I waited 3 to 4 hours for the oil change to be completed. The service advisor told me there is nothing he could do they are backed up. This is an idiotic customer service policy and needs to be changed. I have decided when I buy a new truck I will go to another dealer due to the service department issue. More

This is the 3rd time I’ve purchased a vehicle with Schumacher of Northlake and for over a 10 year relationship this dealership has been nothing short of amazing and a pleasure to work with. Sammy the Schumacher of Northlake and for over a 10 year relationship this dealership has been nothing short of amazing and a pleasure to work with. Sammy the Finance Manager has been with me through every step of the process throughout all those years. He is sincere, professional and has always gone out of his way to make sure me and family’s needs came first. Cesar did an amazing job finding the perfect vehicle for my family this go around and I am extremely grateful to the both of them! Thank you Schumacher Chevy for always making what can be viewed as a task full and stressful process seamless and smooth. Happy to say we are part of the Schumacher Northlake fam! - Natalia and Family More

Mr. Alonso. Seriousness, he creates an environment of trust, offers variants and makes every effort to make the sale. trust, offers variants and makes every effort to make the sale. More

The staff was very friendly. Yousef Mahmoud answered all my questions and was very helpful throughout the process of purchasing a car. Yousef Mahmoud answered all my questions and was very helpful throughout the process of purchasing a car. More

Tom Ford is very pleasant and likeable. He answered all my questions and helped me through the process. He couldn’t have been more helpful. I would recommend Schumacher Chevrolet to friends He answered all my questions and helped me through the process. He couldn’t have been more helpful. I would recommend Schumacher Chevrolet to friends and family and tell them to ask for Tom. More

Alonso Guerra took extra time with us to look at different vehicles to find one that we wanted. The purchase went smoothly and he made sure we got the discounts that Chevy provides different vehicles to find one that we wanted. The purchase went smoothly and he made sure we got the discounts that Chevy provides More

I really apreciate the honesty from Jesse. I never feel pressured, he always makes me feel like it's my car I'm in control. I've been dealing with him so long I most times toss him the keys an I never feel pressured, he always makes me feel like it's my car I'm in control. I've been dealing with him so long I most times toss him the keys and tell him do what ever it needs and call m when it's finished. More

Zach Coker is the best salesman I’ve had the pleasure of meeting. He took the time to answer all of my questions and worked with me to find the vehicle best suited for me. He was a real standup guy. He even meeting. He took the time to answer all of my questions and worked with me to find the vehicle best suited for me. He was a real standup guy. He even stayed late to make sure I was fully informed and comfortable before driving off. I will definitely recommend friends and family his way. If he’s not in some type of sales management position eventually I’d be shocked because he’s a valuable asset to any dealership that has him. Thank you so much Zach love the truck! More

I was in regular contact with my salesman Yousef Mahmoud for 6 weeks waiting for a specific vehicle to arrive at the dealership. The first day I met Yousef I told him if he called me the day the car arrived for 6 weeks waiting for a specific vehicle to arrive at the dealership. The first day I met Yousef I told him if he called me the day the car arrived I would buy it the next day. He called and I bought my much sought after 2023 Camaro ZL1. Yousef made sure I had first purchase option and delivered the car at the agreed upon price. A seamless transaction that included the trade in of my previous vehicle. Every person at the dealership was courteous and the environment is both friendly and professional. Thanks Yousef and Schumacher Chevrolet. More