Schumacher Chevrolet

Mrs Sclafani We love our Buick Enclave, weve had it for 2 years and its never needed service, and the service is always great. i have purchased my last 3 cars fro We love our Buick Enclave, weve had it for 2 years and its never needed service, and the service is always great. i have purchased my last 3 cars from this dealer, we love you too Mel Diamond. More

Clutch Install 2007 C6 Corvette convertible with 22k miles on it needed a new clutch, supposedly b/c of driver error. After the repair, I found out it was not drive 2007 C6 Corvette convertible with 22k miles on it needed a new clutch, supposedly b/c of driver error. After the repair, I found out it was not driver error at all, but the fact that the car had not been run and it literally turned to glue. The car has been in 3 times in the last 2 weeks for the same unresolved problem. P0833 - check engine light on for the clutch. They are trying to tell me again that it is driver error. I have driven a stick for over 20 years everyday from a BMW to a Jeep Wrangler. I'm well experienced on how to drive a standard. Today they told me to get in my car and leave that they will not stand behind their work. I'm taking it to another mechanic and then the fun for Schumacher is going to begin! More

Recall Service Turned Nightmare I brought my car into the Schumacher Volkswagen on Northlake Blvd at 7:30am for a recall repair and for my brakes to be inspected. I received a call I brought my car into the Schumacher Volkswagen on Northlake Blvd at 7:30am for a recall repair and for my brakes to be inspected. I received a call at 10:30am with information regarding the estimate for my brakes; I could not answer the phone because I was at work so they left a message. At 2pm I received another phone call and voicemail, mentioning they still needed an answer on what to do with the brakes and that “something else came up.” When I finally got out of work at 4pm, I called the service provider. She continued to mention the $1,000 estimate for work on my brakes, THEN she mentioned that a maintenance employee had backed into my car and damaged the front end. When I arrived at the dealership I was astounded by the amount of damage. I was handed a police report that the employee filed (while I was not there, and he had apparently searched through my glove box for my insurance card.) The service provider and the service manager handled this situation poorly. The police report was filed half an hour before I was called and told “something came up.” The service director told me the employee was on his lunch break and in his personal car so the incident would be handled by the employee’s insurance. When I asked for the time out of the employee, to prove he was on his own time, I was denied this information. When I asked for the dealership’s insurance, I was also denied. Not only was I denied this information, but the response was rude and seemed as if I had been the one that caused this issue. I understand that accidents happen, had the service manager not been so rude in handling the situation, I may not be complaining. More

Bone Crusher Stingray I purchased a 2014 Stingray through Tom Ford and I could not be happier with the excellent customer service and genuine care I received at Schumacher I purchased a 2014 Stingray through Tom Ford and I could not be happier with the excellent customer service and genuine care I received at Schumacher More

Great job! Was able to purchase the car I wanted at a great price. Will absolutely recommend to family and friends. Youssef didn't let me leave until he satisf Was able to purchase the car I wanted at a great price. Will absolutely recommend to family and friends. Youssef didn't let me leave until he satisfied my requests to my satisfaction. More

Service Review Excellent Service Buick #1. I enjoy taking my Buick to this dealership. The Customer Service is just awesome. The service is also good reliable servic Excellent Service Buick #1. I enjoy taking my Buick to this dealership. The Customer Service is just awesome. The service is also good reliable service. More

Friendliness and comfortability I visited Schumacher three times before purchasing my Tahoe... Doing my research before purchasing really helped me to understand the numbers going in I visited Schumacher three times before purchasing my Tahoe... Doing my research before purchasing really helped me to understand the numbers going into the deal. Nelson added the personality and sense of humor to make the purchase as enjoyable as possible...My family and I are thrilled with our new Tahoe and have already planned our first road trip. The financing was simple and I appreciate the shopping around to find the best rate possible...I was 100% satisfied when I left and I knew I got a great deal... Thank you Nelson and the entire Schumacher team for making this experience so enjoyable... More

Fantastic Service! I would reccommend Schumacher to any and all that I come in contact with!The team was fantastic and should be very proud of thier service standards. I would reccommend Schumacher to any and all that I come in contact with!The team was fantastic and should be very proud of thier service standards. More

Dallas Perry Excellent service Tom made my buying experience enjoyable. He also followed up 2 weeks later just to make sure I was happy. I would buy again Excellent service Tom made my buying experience enjoyable. He also followed up 2 weeks later just to make sure I was happy. I would buy again More

Repair Service dept did a great job. Tire was replaced and broken rim replaced. Transportation to and from our home was perfect. Car was picked up next day. Service dept did a great job. Tire was replaced and broken rim replaced. Transportation to and from our home was perfect. Car was picked up next day. It had been cleaned & washed as well. More