Schumacher Buick GMC of West Palm Beach - Service Center

Worst service I ever had. The other people seemed alright but my car service person assigned to me was horrible to deal with and obviously hates his job. but my car service person assigned to me was horrible to deal with and obviously hates his job. More

She gives the best customer service she goes above and beyond . I hop she gets knowested. When I need parts I rather her wait on me. beyond . I hop she gets knowested. When I need parts I rather her wait on me. More

They installed a rear wiper on my 2010 Terrain during my prior visit (Blade is only available at dealer). During the install, they cracked the part that holds the blade. Now, during my oil change, I asked t prior visit (Blade is only available at dealer). During the install, they cracked the part that holds the blade. Now, during my oil change, I asked them to put a new blade on. Well they could not because it was cracked. I was made to buy an entire new wiper arm. My wife drives this vehicle and I am in the market for a new one. Makes me think hard about buying a GMC or ever using/ buying from this place. More

Used a coupon for free oil changes issued after Saturn Closed their stores nationwide. On both occasions, I found this dealership and its staff to be uninviting, unfriendly, extremely cold and rude, and Closed their stores nationwide. On both occasions, I found this dealership and its staff to be uninviting, unfriendly, extremely cold and rude, and very unprofessional. I was given a 7:30am appointment for this service and discovered upon arrival that the service techs work starting at 8am. A total waste of my time. Service adviser was extremely cold and rude, not even introducing himself. It was difficult for me to get an answer from him on the expected waiting time. Never saw the adviser again. Car was returned to me with a dirty armrest, driver side and unclean. Other vehicles in the service department were returned washed and clean. Despite having a few more free oil changes left on my coupon, I much rather pay for this service at a dealer where my satisfaction is important to all the staff. I will never return. Keep the free oil changes. More