Schumacher Buick GMC of West Palm Beach - Service Center
West Palm Beach, FL
74 Reviews of Schumacher Buick GMC of West Palm Beach - Service Center
The service is second to none I have purchased 4 vehicles from Schumacher but stay with them because of their service and Nestor Lantigua. I went there on his recommendation, I I have purchased 4 vehicles from Schumacher but stay with them because of their service and Nestor Lantigua. I went there on his recommendation, I stay there because of him and the rest of his service team! No one does it better! More
Nice experience Really like doing business with this dealer. Took me right in very pleasant greeting . Explained the work need to be done and gave me an approximate p Really like doing business with this dealer. Took me right in very pleasant greeting . Explained the work need to be done and gave me an approximate price which is more than I had to pay,that was nice. And I waited in the very clean and comfortable waiting room. Which was not long. My car was done very quickly and came out very clean. Thank you. More
car repair due to accident Bob in Service Dept was great getting my car repaired in body shop on a timely manner. Very professional experience and happy with the work that was Bob in Service Dept was great getting my car repaired in body shop on a timely manner. Very professional experience and happy with the work that was done. More
service dept - very pleased (Saturn 2005 maintennce) top notch customer service - Mike Taveres and other managers I saw interacting with other customers - clear and pleasant and (Saturn 2005 maintennce) top notch customer service - Mike Taveres and other managers I saw interacting with other customers - clear and pleasant and definitely valu added! More
Fantastic Fast service, fantastic attention. as always, I was treated friendly and courteously manner by Mr. Bob Jenkins. I came to service my Buick Lacrosse Fast service, fantastic attention. as always, I was treated friendly and courteously manner by Mr. Bob Jenkins. I came to service my Buick Lacrosse and to change the car keys that it have been damage. Every thing it was to easy. Thanks More
Great Service Dept. I recently brought my Enclave in for routine maintenance and a recall check. I was immediately greeted and told that Nestor was waiting inside per I recently brought my Enclave in for routine maintenance and a recall check. I was immediately greeted and told that Nestor was waiting inside per my scheduled appointment time. We went through all the issues I had, and was offered a courtesy car. Nestor called later with the progress as promised. He then called again to let us know that the car was ready for pick-up. I returned the rental car right in the service driveway and immediately my car was brought up, washed and ready to go while I was doing the paperwork with Nestor. Getting into my car the service manager said hello and I inquired about a small scratch. He looked and told me that when I bring the car back for the recall (part on order) to let him know in advance and that he would secure compound and try and fix the scratch at "no charge"! Buying the car was pleasant and easy...and having it serviced here is always great. And by the way, this is the SECOND Enclave purchased at Schumacher and I have always returned to this dealership for service because of their courteous and efficient service. And I always ask for Nestor Lantigua, my service rep since 2010. More
Replace remote that had broken. The remote for my 2010 Buick broke and had to be replaced. Mike Tavares, xxx't Service Mgr, greted me when i came into the service area in a friendly The remote for my 2010 Buick broke and had to be replaced. Mike Tavares, xxx't Service Mgr, greted me when i came into the service area in a friendly and courteous manner. When I explained what I wanted, he explained the procedure and time required as well as the cost. While I was not particularly happy with the cost, I was quite satisfied with the manner with which it was handled. More
Nestor Lantigua in the Service Department was exceptional!! Nestor Lantigua was very professional and courteous during the entire process. He explained in detail my options regarding the repairs. Thank you fo Nestor Lantigua was very professional and courteous during the entire process. He explained in detail my options regarding the repairs. Thank you for a great experience. I will be back :) More
oil change,and other Mr. Nestor Lantigua (assistant Service Manager) a professional, is an example of efficiency, quality and excellent care, so would recommend to all my Mr. Nestor Lantigua (assistant Service Manager) a professional, is an example of efficiency, quality and excellent care, so would recommend to all my family and friends More
The reason "why" I provided such positive feedback is that their Service Personnel very professional! Nestor is knowledgeable and helpful and made sure everything was performed to 100%. In feedback is that their Service Personnel very professional! Nestor is knowledgeable and helpful and made sure everything was performed to 100%. In the past with other dealerships, their work was always lacking detail but not here! More