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Schumacher Buick GMC of West Palm Beach - Service Center

West Palm Beach, FL

4.2
74 Reviews

74 Reviews of Schumacher Buick GMC of West Palm Beach - Service Center

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November 23, 2019

I switched from many years of being a Lexus owner to a Buick . The service was excellent , efficient and quick . Kevin Jensen was very professional More

by Margaret
Recommend Dealer
Yes
Employees Worked With
Kevin Jensen
Nov 26, 2019 -

Schumacher Buick GMC of West Palm Beach responded

Margaret, thank you for taking the time to offer your great 5 star rating. We appreciate you. Please let us know if you should require anything additionally. Michael Riley Customer Experience Manager 561-454-1874 mriley@schumacherauto.com

November 22, 2019

always a pleasant experience Every time I visit Schumacher, Okeechobee I feel like Bob Jenkins is taking care of a member of his family. He is always seeing that my SUV is properl More

by stan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert "Bob" Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2019 -

Schumacher Buick GMC of West Palm Beach responded

Stan, thank you for taking the time to offer your great 5 star rating. We appreciate you. Please let us know if you should require anything additionally. Michael Riley Customer Experience Manager 561-454-1874 mriley@schumacherauto.com

October 24, 2019

Service I always enjoy seeing Nestor and I know he will always take care of everything that needs to be done on my car. I will always ask for Nestor. More

by JC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nestor Lantigua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2019 -

Schumacher Buick GMC of West Palm Beach responded

JC, thank you for taking the time to provide this 5-star review, we appreciate it. I am pleased to hear that you had a great experience with Nestor and our Schumacher Automotive Family. If you need any further assistance, please do not hesitate to contact me. Best Regards, Daniela Bellitto Customer Experience Manager 561-656-5003 We sincerely value your business and look forward to your next visit!

September 08, 2019

Excellent Service Consistently Best service experience every time! Nestor Lantigua consistently ensures that the service experience is excellent. I appreciate that I was able to as More

by GladesWriter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nestor Lantigua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2019 -

Schumacher Buick GMC of West Palm Beach responded

GladesWriter, thank you for taking the time to provide this 5-star review, we appreciate it. I am pleased to hear that you had a great experience with our Schumacher Automotive Family. If you need any further assistance, please do not hesitate to contact me. Best Regards, Daniela Bellitto Customer Experience Manager 561-656-5003 We sincerely value your business and look forward to your next visit!

July 30, 2019

Great People, Great Service Collision damage evaluation was excellent. Unfortunately for my situation the car was totaled. Looking at the shop; and other work being done, it is e More

by FocusKTS
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kelly
Jul 31, 2019 -

Schumacher Buick GMC of West Palm Beach responded

FocusKTS, thank you for taking the time to provide this 5-star review, we appreciate it. I am pleased to hear that you had a great experience with Schumacher Automotive. If you need any further assistance, please do not hesitate to contact me. Best Regards, Daniela Bellitto Customer Experience Manager 561-656-5003 We sincerely value your business and look forward to your next visit!

March 12, 2019

Always excellent service ! Thanks to Bob Jenkins and the service crew my repairs are always handled in a timely and professional manor. Mr Jenkins keeps me informed of the progr More

by Mycar bg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert "Bob" Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2019 -

Schumacher Buick GMC of West Palm Beach responded

Thank you for your positive 5-star review. It is great to hear that Bob was so professional and kept you informed throughout the process. Our team is pleased with the excellent feedback and appreciate it very much. Thank you for your business and we look forward to seeing you again. If we can assist you any further, please do not hesitate to contact us. Cortnie Aponte, Customer Experience Representative 561-656-5003

January 25, 2019

Customer satisfaction 100% They treat you like family. I’m very satisfied and appreciate good service.My car was ready in time, clean and waiting for me. I used the night deposi More

by scottbarr55@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert "Bob" Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2019 -

Schumacher Buick GMC of West Palm Beach responded

Thank you for sharing your great experience with us, Scott. We are so very pleased to hear that you are completely satisfied after your service visit, which is what we strive for! We appreciate your business and look forward to seeing you again. If you need any further assistance, please do not hesitate to contact us. Cortnie Aponte, Customer Experience Representative 561-656-5003

December 04, 2018

Excellent service Schumacher Buick GMC of West Palm Beach offered to me an excellent service with great communication and as consecuencias it will be highly recommended More

by Ovidio R Calvet Trelles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nestor Lantigua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Hackleman
Dec 05, 2018 -

Schumacher Buick GMC of West Palm Beach responded

Ovidio, thank you for your great 5-star review and rating. It is so nice to hear that you had an excellent service visit and that you are totally satisfied. We appreciate you and your business. If you need any further assistance, please do not hesitate to contact us. Cortnie Aponte, Customer Experience Representative 561-656-5003

October 29, 2018

Excellent service tech. This review is for Schumacher Jeep of Delray Beach, FL. I recently needed to bring my Jeep in for service. I was assigned Charlie Termini as my serv More

by STEPHANIE LUKICH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Termini
Oct 29, 2018 -

Schumacher Buick GMC of West Palm Beach responded

Stephanie, thank you for taking the time to provide this great 5-star review for Schumacher Auto. We appreciate your business. We are pleased to hear that Charlie was very thorough and professional, which is what we strive for! If we can assist you further, please feel free to reach out. Cortnie Aponte, Customer Experience Representative 561-656-5003

August 20, 2018

Service for road trip Bob Jenkins always gets it done as quickly as possible No hassle Not trying to sell service I don’t need Always takes Me on the day and time nee More

by Theresa Rassas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert "Bob" Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Doering
Aug 22, 2018 -

Schumacher Buick GMC of West Palm Beach responded

Theresa, thank you for taking the time to provide this excellent review. I am glad that you had a great experience with Bob in the service department, who is truly an asset to our team. If you need any further assistance, please do not hesitate to contact us. Lisa Parker, Director of Customer Relations 561-253-6229

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