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Schumacher Buick GMC of West Palm Beach

West Palm Beach, FL

4.7
452 Reviews
"To Serve Customers for Life" That is the mission of the Schumacher Family of Dealerships. It is the driving force behind the hard work and sincere commitment on the part of our team to provide you with the best automobile shopping experience possible. Value and quality in the products you choose is just the beginning. Service and commitment is long lasting. For over 40 years Schumacher has been an organization that people know to be of the highest integrity, providing you world class products and a sincere focus on your ongoing satisfaction. Our customers and employees are our greatest asset and we respect and value their contributions. I invite you to Join the Family of Satisfied Schumacher Customers.
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3031 Okeechobee Blvd

West Palm Beach, FL

33409

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Showing 452 reviews

November 01, 2023

Caught them scamming they are very crooked and will not call back when they are in the wrong More

by Greg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ariel Gonzales
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Delgreco
1.0
This rating includes all reviews, with more weight given to recent reviews.
TREY JACQUES
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2023 -

Schumacher Buick GMC of West Palm Beach responded

Greg, thank you for sharing your experience at the dealership, we are sorry to hear that our standard was not met during your interaction with us.

Nov 02, 2023 -

Greg responded

When i spend money i want to be treated professional and the company should be professional there is no need to scam and be dishonest this is a huge commitment for people, then to top it off i ordered brown leather dropped my truck off, came back never received a phone call, and 1 seat was partially finished with black leather, then said dealership ordered wrong kit, in the meantime i hired a professional driver to to deliver truck and bring it back to me, never received a call from manager even still. Management is really bad horrible to know you wont be taken care of after purchase My truck was 75,000 dollars

October 29, 2023

Don myers worst sales man in the history of man kind avoid this dealer at all cost never call back I had to keep calling over and over More

by Obeyfin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Don myers
Oct 30, 2023 -

Schumacher Buick GMC of West Palm Beach responded

Obeyfin we are sorry to hear of your experience, please reach out to our GM at 561 227 6135 or our Customer Experience Manager at 561 253 6733. Thank you, Schumacher Automotive

October 19, 2023

Gary Sanchez was a very personable salesman and got us the deal we wanted! Thank you Gary for treating us like royalty. More

by Shwest13
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
GARY SANCHEZ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2023 -

Schumacher Buick GMC of West Palm Beach responded

Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us.

October 05, 2023

They lost my business today, they told me $250 an hour to fix AC . He came out and said needs a return hose. $1360. I said no , he then charged me $235. Just to look at it. & did not fix nothing! More

by Bobinnh2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert "Bob" Jenkins
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2023 -

Schumacher Buick GMC of West Palm Beach responded

Hello Bobinnh2015, the diagnostic fees we charge are in line with the industry standards. We are sorry that you feel the charge was not what you anticipated but we have qualified technicians working on your vehicle that are certified only by Buick GMC. Skill and craftmanship as well as safety go into every diagnostic and repair. We care about our clients and their vehicles. Thank you, Schumacher Auto Group.

October 03, 2023

We had an amazing experience at Schumacher Buick GMC. I was looking for a lightly used Ford Explorer for my wife and through some car search websites, I found one at Schumacher. I called the dealership a More

by jjwalko
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
TREY JACQUES
5.0
This rating includes all reviews, with more weight given to recent reviews.
GARY SANCHEZ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2023 -

Schumacher Buick GMC of West Palm Beach responded

Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us.

September 23, 2023

I had an excellent experience buying out our lease. Nicholas Suhyda in sales, and Pierre in financing made the experience quick and painless. I’ve now had several leases and two purchases from this dea More

by LJ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Suhyda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pierre - financing
Sep 28, 2023 -

Schumacher Buick GMC of West Palm Beach responded

Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us.

September 22, 2023

Trey Jacques salesman went out of his way to find me my truck. He found what I was looking for at a sister dealership and had it brought to the WPB location. More

by Dirtsailorrn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
TREY JACQUES
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2023 -

Schumacher Buick GMC of West Palm Beach responded

Your appreciation is highly valued. Thank you for the review! We are glad that you had a great customer experience, we hope to see you again soon.

September 20, 2023

We had an incredible experience at this dealership. From the sales to the financing with Craig. More

by RevitalBBG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Suhyda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Grunewald
Sep 20, 2023 -

Schumacher Buick GMC of West Palm Beach responded

Hello and thank you for leaving us such a wonderful review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priorities, and your review reaffirms the hard work we put in every day. So, thanks for your kind words and we look forward to seeing you again.

September 13, 2023

Consistent and reliable Richard and James did a phenomenal job. Will be returning and sending business your way More

by johnsscarola
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Sander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2023 -

Schumacher Buick GMC of West Palm Beach responded

These words go a long way, it motivates us to work even harder, thank you for the review!

September 07, 2023

Richard Sander was our sales representative. The Dealership's friendly and knowledgeable sales personal made for a pleasant truck buying experience. More

by elavin06
Recommend Dealer
Yes
Employees Worked With
Rick Sander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2023 -

Schumacher Buick GMC of West Palm Beach responded

Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.

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