Schumacher Buick GMC of West Palm Beach

UPDATE TO PREVIOUS REVIEW RECAP…. . imagine placing an order for an $80,000 GMC truck from Schumacher GMC in West Palm in the color you selected only to have that color changed by some . imagine placing an order for an $80,000 GMC truck from Schumacher GMC in West Palm in the color you selected only to have that color changed by someone at the dealership without your knowledge prior to the order being submitted to GM for production. That is exactly what happened. Then image that that Sales Manager Dana Dennis and Sales Consultant Alfred Paulding never say a word about the change they made until the day the truck was ready to be picked up 9 weeks later and that the buyer could take it or leave it as they would sell the truck to someone else. How unprofessional can you get. That is also exactly what happened. UPDATE - Apparently management at Schumacher GMC reads these reviews as someone higher on the management team contacted the buyer on their day off to agree to pay for the truck to be wrapped in the color chosen on the initial order submitted as was requested by the buyer. A fair decision by Schumacher. Sunday May 28, 2023 the buyer went to the dealership to pick up the truck as instructed. The unprofessional and childish behavior by Dana Dennis and Alfred Paulding was evident from the beginning….perhaps they got their hands slapped or lost some money due to their behavior….not sure by their was no apology for their deceitful behavior in changing the color ordered. VERY DISAPPOINTING! In fact Dana Dennis never even made the attempt to meet the buyer face to face while in the dealership….how childish and unprofessional for someone who is supposed to represent a dealership as a Sales Manager to behave this way. Thank you to the management team who stepped up and did the right thing…it is greatly appreciated. More

What a pleasure doing business with Schumacher GMC - the purchase of my new Denali was seamless and Richard Sander made the entire process enjoyable! purchase of my new Denali was seamless and Richard Sander made the entire process enjoyable! More

BUYER BEWARE…… THESE PEOPLE ARE CROOKS. They practice built and switch and sell your vehicle out from under you. GO ELSEWHERE…..GMC will be contacted reading the most recent experience of They practice built and switch and sell your vehicle out from under you. GO ELSEWHERE…..GMC will be contacted reading the most recent experience of ordering a truck and Alfred and his sales team changing the color submitted without advising. It wasn’t until the truck was delivered that Alfred advised the color was changed…..clearly bait and switch by this reprehensible dealership. More

BUYER BEWARE…… THESE PEOPLE ARE CROOKS. They practice built and switch and sell your vehicle out from under you. GO ELSEWHERE. Ordered a truck and the sales office took it upon themselve They practice built and switch and sell your vehicle out from under you. GO ELSEWHERE. Ordered a truck and the sales office took it upon themselves to change the color that was ordered with notifying the buyer. They then had the nerve to sell the vehicle out from under the buyer. STAY AWAY FROMS THIS DEALERSHIP More

Excellent experience buying our new Canyon with Rick Sander. It was easy and communication was excellent Sander. It was easy and communication was excellent More

I worked closely with Nick in new car sales to build a GMC Sierra Denali ultimate. We monitor the progress and the truck finally arrived a few days ago. Nick did a great job of monitoring the progress, an GMC Sierra Denali ultimate. We monitor the progress and the truck finally arrived a few days ago. Nick did a great job of monitoring the progress, and helping me with my trade-in and getting into the new vehicle. I would highly recommend using him if you intend on purchasing a new GMC truck from Schumacher More

Top notch dealership and outstanding service from our Sales Professional Devin Nichols. What a great experience - knowledgeable, friendly, above and beyond quality customer service. Highly recommend thi Sales Professional Devin Nichols. What a great experience - knowledgeable, friendly, above and beyond quality customer service. Highly recommend this dealership and more importantly asking for Devin Nichols. I will come back to this dealership and to Devin for all of our future car needs. More

Trey Jacques was very helpful during the process of purchasing of our new Enclave. We would recommend Trey and Schumacher Buick GMC of West Palm. purchasing of our new Enclave. We would recommend Trey and Schumacher Buick GMC of West Palm. More

Justin Teolis went above and beyond, to make sure I was comfortable turning over my 2019 F150, and upgrading to my new 2022 Canyon. Could not be happier with my new truck. Justin Teolis, really made the comfortable turning over my 2019 F150, and upgrading to my new 2022 Canyon. Could not be happier with my new truck. Justin Teolis, really made the whole experience very professional, and respectful. Highly recommend Schumacher GMC. Look for Justin Teolis, he will take good care of you...Justin you the Man! More

They worked hard to get me the price I needed. The process was very efficient. The process was very efficient. More