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Schumacher Buick GMC of West Palm Beach
West Palm Beach, FL
441 Reviews
"To Serve Customers for Life"
That is the mission of the Schumacher Family of Dealerships. It is the driving force behind the hard work and sincere commitment on the part of our team to provide you with the best automobile shopping experience possible. Value and quality in the products you choose is just the beginning. Service and commitment is long lasting.
For over 40 years Schumacher has been an organization that people know to be of the highest integrity, providing you world class products and a sincere focus on your ongoing satisfaction. Our customers and employees are our greatest asset and we respect and value their contributions.
I invite you to Join the Family of Satisfied Schumacher Customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 441 reviews
July 12, 2011
Used a coupon for free oil changes issued after Saturn Closed their stores nationwide. On both occasions, I found this dealership and its staff to be uninviting, unfriendly, extremely cold and rude, and Closed their stores nationwide. On both occasions, I found this dealership and its staff to be uninviting, unfriendly, extremely cold and rude, and very unprofessional. I was given a 7:30am appointment for this service and discovered upon arrival that the service techs work starting at 8am. A total waste of my time. Service adviser was extremely cold and rude, not even introducing himself. It was difficult for me to get an answer from him on the expected waiting time. Never saw the adviser again. Car was returned to me with a dirty armrest, driver side and unclean. Other vehicles in the service department were returned washed and clean. Despite having a few more free oil changes left on my coupon, I much rather pay for this service at a dealer where my satisfaction is important to all the staff. I will never return. Keep the free oil changes. More
by cav0903
Employees Worked With
Never Introduced Himself. Could not tell you.
