Schumacher Buick GMC of West Palm Beach

Between my business and personal life I have purchased about 10 cars. Never before have I been so happy with a purchase of a new vehicle. The personal attention from the salesman (Eric) and especially the about 10 cars. Never before have I been so happy with a purchase of a new vehicle. The personal attention from the salesman (Eric) and especially the sales manager (Jacques) was uncomparable to any other dealership I have been to. They gave me a fair amount for my trade and a great deal for the new vehicle. This is the first time I left a dealership without feeling taken advantage of or drained of my patience. I will definitely recommend WPB Schumacher to my friends and family and will return when I am in need of another vehicle. Thanks for restoring my faith in car dealerships. More

The reason "why" I provided such positive feedback is that their Service Personnel very professional! Nestor is knowledgeable and helpful and made sure everything was performed to 100%. In feedback is that their Service Personnel very professional! Nestor is knowledgeable and helpful and made sure everything was performed to 100%. In the past with other dealerships, their work was always lacking detail but not here! More

I wasn't planning on buying a vehicle on Sunday but I e-mailed Schumacher Buick requesting information on the Buick Lacrosse and told them my situation. and they said they could handle everything I wou e-mailed Schumacher Buick requesting information on the Buick Lacrosse and told them my situation. and they said they could handle everything I wouldn't have to do a thing just come down and look at them., so when I did they were right I didn't have to lift a finger (other than sign) to do anything. All was taken care of by them. The buying out the car I already had but had a loan on, and giving me discounts on the new Buick I was purchasing so it cost me less than I thought I would have to pay. Great job Schumacher Buick I love you!!!! More

We stopped at Schumacher just to look at the Buick Enclave. Within a couple of hours, we had test drove an Enclave, selected the perfect model, made the deal and turned in my current car. During thi Enclave. Within a couple of hours, we had test drove an Enclave, selected the perfect model, made the deal and turned in my current car. During this time the Enclave was prepped and cleaned and I was able to drive it home. Thank you Schumacher!! More

Worst service I ever had. The other people seemed alright but my car service person assigned to me was horrible to deal with and obviously hates his job. but my car service person assigned to me was horrible to deal with and obviously hates his job. More

She gives the best customer service she goes above and beyond . I hop she gets knowested. When I need parts I rather her wait on me. beyond . I hop she gets knowested. When I need parts I rather her wait on me. More

Great people, awesome experience! They are very friendly at this dealership, my salesman Ken went out of his way to answer all my questions and show me how every part of how my new truck works, he answers at this dealership, my salesman Ken went out of his way to answer all my questions and show me how every part of how my new truck works, he answers whenever I have a question. The manger Tim is also a great guy, he went above and beyond to make sure I got exactly what I wanted & could afford! Would definitely recommend anyone to this dealrship More

They installed a rear wiper on my 2010 Terrain during my prior visit (Blade is only available at dealer). During the install, they cracked the part that holds the blade. Now, during my oil change, I asked t prior visit (Blade is only available at dealer). During the install, they cracked the part that holds the blade. Now, during my oil change, I asked them to put a new blade on. Well they could not because it was cracked. I was made to buy an entire new wiper arm. My wife drives this vehicle and I am in the market for a new one. Makes me think hard about buying a GMC or ever using/ buying from this place. More

So my husband & I had seen an SUV on line on the Shumacher website & decided to go take a look @ it & we have a GrandTouring Mazda CX9 fully loaded in great conditions & 20' premium wheels which kel Shumacher website & decided to go take a look @ it & we have a GrandTouring Mazda CX9 fully loaded in great conditions & 20' premium wheels which kelley book trade in value is a little over $20,000. Well, once we arrived to the lot and told the sales man what we r looking for his 1st question was: are u looking to finance? And when we told him we were going to pay cash thats when we became 2nd class buyers. he sits down doesn even look up our car to see how much is worth, doesnt even look @ the car all he asks is if it has leather interior & then says: well, heres the thing mazdas dont hold their value very well & all i can give u for your car is $12,000! I was like WHAT??? Our car's trade in value is 20k on kelley blue book! and he answers: oh why, you looked it up? Yes I looked it up u idiot!!! I couldnt believe how they were totally try to scam us! Dont get me wrong I know we wont get exactly 20k but from 20 to 12 there is a HUGE difference! and the guy didnt even look @ our car or on kelley blue book or get any info on it to give us a fair trade in value, he even asked us if it was a 2006 model and I was like: "hello??? the cx9 came out in 2007 u 2x idiot!!!" And to top it all off my husband then asked him: do you even have the suv we saw online?? And he answered: I dont know but it doesnt matter it wont work out with you guys. my husband was like: just tell me if the car is here already!!! So if I can save anyone a trip dont even bother waisting your time going to this dealership. I agree with the previos reviews they are totally unwilling to help you, & they just lost one more sell. We then stopped by Roger Dean Chev. right down the street & WOW what a difference! The general manager was such a great guy cant rave enough about him. he told us right off the bat well get very good money for our car. So I hope I can help some save your time! -------------------------------------------------------------------------------- More

Dealership does not care about helping you out. Arrived at the dealership an hour before closing. Walked around the lot for about 10 minutes and was approached by no one. Decided to walk in to see if they at the dealership an hour before closing. Walked around the lot for about 10 minutes and was approached by no one. Decided to walk in to see if they were even open which they were and sadly was approached by no one once more yet could see employees in their offices. Well after about 20 minutes the sales manager Tim came by, didn't even introduce himself nor ask for my name. I told him I was interested in their GMC truck line. He seemed very unwilling to help and said he would get someone else to show me one of the trucks I was interested in. Well another 15 minutes went by and no one showed up. I approached the sales manager in his office and let him know no one has showed up and asked if he could help. He said the place was short staffed and he was busy doing paperwork, yet he was talking to another employee about non-related work material. I will definitely be taking my business elsewhere where the employees care to help you out. More