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Schumacher Buick GMC of West Palm Beach
West Palm Beach, FL
447 Reviews
"To Serve Customers for Life"
That is the mission of the Schumacher Family of Dealerships. It is the driving force behind the hard work and sincere commitment on the part of our team to provide you with the best automobile shopping experience possible. Value and quality in the products you choose is just the beginning. Service and commitment is long lasting.
For over 40 years Schumacher has been an organization that people know to be of the highest integrity, providing you world class products and a sincere focus on your ongoing satisfaction. Our customers and employees are our greatest asset and we respect and value their contributions.
I invite you to Join the Family of Satisfied Schumacher Customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 447 reviews
April 24, 2018
Excellent service department Had to have my car towed in due to a coolant leak. It was diagnosed to be a crack in a small plastic part related to the heater. The only part availab Had to have my car towed in due to a coolant leak. It was diagnosed to be a crack in a small plastic part related to the heater. The only part available was in Charlotte, so it was overnighted to Schumacher. Fixed the problem. Three weeks later, another coolant leak and tow. It was diagnosed as the part that was just replaced. They were able to get another one and installed it, at no expense to me, with no hassle whatsoever; they stood behind the GM part warranty. I Aam ALWAYS treated professionally by Bob Jenkins, the service advisor. I really appreciate that Schumacher provides "courtesy car" service when my vehicle needs to be left at the dealership for an extended period; otherwise I would be stranded! More
by PontiacGuy
Employees Worked With
March 07, 2018
our exoerience our experience with this lease was complicated by the fact that Buick no longer offered a 2018 Verano. We were extremely satisfied and pleased with t our experience with this lease was complicated by the fact that Buick no longer offered a 2018 Verano. We were extremely satisfied and pleased with this auto and would have had no problem in renewing a lease with a new Verano. The 2018 Encore while a very nice auto had some drwbacks such that my wife could not reach the hatchback door.to close it. Eric, the salesman, suggested we go to a mobility store on 10th Avenue where they installed a strap which allows her to reach it and close the door.'' Eriic Doering has been very helpful and professional through all of our experience with Buick and we commend highly. More
by Ken4z
Employees Worked With
Eric Doering
March 07, 2018
Excellent and very professional I entered the showroom while I waited for my car to be serviced with the mind-set that I may be interested in a new car at this time. I was not at 100 I entered the showroom while I waited for my car to be serviced with the mind-set that I may be interested in a new car at this time. I was not at 100% but it ended up being a No hassle; very informative and helpful experience with the salesperson Eric who assisted in answering all questions and concerns. Pleasant personality and nice car. Thanks...DF. More
by Diana Fernandez
Employees Worked With
Eric Doering
February 24, 2018
GMC purchase My Family and I had a very good experience. I will definitely recommend my friends and family to this dealership. We are very happy with our new car. My Family and I had a very good experience. I will definitely recommend my friends and family to this dealership. We are very happy with our new car. More
by WahedaD
Employees Worked With
Ted Ginocchio
January 26, 2018
Nick. Was very helpful and were able to try the car we were. Nick went out of his way to show us what colors were available in the Buick Regal were we’re interested in purchasing. He made sure we were satisfied Nick went out of his way to show us what colors were available in the Buick Regal were we’re interested in purchasing. He made sure we were satisfied with our choice. More
by Buickbob
January 04, 2018
Trip to the East Coast worth it After finding the GMC Denali that we liked in Naples, unfortunately it was sold while we were out of town. We took a ride from Naples to West Palm and After finding the GMC Denali that we liked in Naples, unfortunately it was sold while we were out of town. We took a ride from Naples to West Palm and checked out a Denali that we had on hold at this dealership. Although our trade was worth less than we thought (big surprise there, right?), the dealer came up with a clever way to get the price we wanted AND we got every possible discount imaginable. The truck was prepped and ready when we arrived and the whole transaction went smoothly. More
by Linda Candels
December 15, 2017
Sell and then vanish Dont expect any help after they sell you a car. After phone calls with unreturned messages and multiple emails, I still cant get ahold of anyone to he Dont expect any help after they sell you a car. After phone calls with unreturned messages and multiple emails, I still cant get ahold of anyone to help me. I dont live in the area anymore otherwise I would be on their doorstep. Dont buy here. More
by NTHOMAS
Employees Worked With
Left messages for a Jim in Finance who cant return calls
December 08, 2017
Awesome Sales rep came out right away and asked if I needed anything. He took the time to show me some acadias even though he new I was not going to buy one r Sales rep came out right away and asked if I needed anything. He took the time to show me some acadias even though he new I was not going to buy one right then. Spent a couple of hours with me. I returned the next day to purchase and everyone was very helpful in the process. They even told me about incentives I didn’t know about. Awesome experience!!!!! More
by New Owner
Employees Worked With
Angelo Sotomayor
November 08, 2017
Satisfied customer Most professional and knowledgeable sales approach. Salesman was not pushy and took the time to explain the features of the vehicle. Calm quiet atmosp Most professional and knowledgeable sales approach. Salesman was not pushy and took the time to explain the features of the vehicle. Calm quiet atmosphere to discuss the deal. More
by Herbert S Rappaport
Employees Worked With
Other Employees :
Matthew Seidle, Bob Baumann, Johnny Diaz
October 25, 2017
Rotilio’s review I had a good experience very good Dan did a very good job and answer all her questions And he’s Spent alot time with us I had a good experience very good Dan did a very good job and answer all her questions And he’s Spent alot time with us More
by I linda elio727
Employees Worked With
Jim Gilarmo, Dan Shaughnessy
