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Schumacher Buick GMC of North Palm Beach
Lake Park, FL
170 Reviews
The Schumacher Family of Dealerships has proudly served the Palm Beaches for over 40 years as a highly respected, family owned business that carries some of the most popular names in the automotive industry. Collectively Buick and GMC provide a variety of cars, trucks, sport utilities and cross over vehicles that offer something for everyone in your family.
The Schumacher organization strives through the hard work and sincere commitment of their team of over 350 employees to provide the best automotive shopping experience available.
It is our mission to "Serve Customers for Life". Commitment to our customers and providing quality service is evident in our world class state of the art facilities, world class products and the finest employees in the industry.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 12:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 170 reviews
February 02, 2022
I am pleased with the work was done on January 26 it was they did a excellent job I will come back there and buy a car anytime they did a excellent job I will come back there and buy a car anytime More
by thomasgurl67
Employees Worked With
November 05, 2021
Let me tell you a story about Schumacher, I have purchased several vehicles from them over the years. Their service depart 100% lied and tried to cheat me! The service manager there is a complete cr purchased several vehicles from them over the years. Their service depart 100% lied and tried to cheat me! The service manager there is a complete crook. I took my 75k truck in for a noise in the front end. They told me, “drop it off, we will get you a rental” I did that. Three days later I called them for an update, they said “There has to be something INTERNAL with the differential, we will have to take it apart”. Three more days later I called them and they said GM was not covering this warranty for neglect. I asked how is this neglect? They explained it was due to the differential mounts being broken. This is something they would have been able to see in a standard visual inspection! They LIED, I spoke with GM and the extended warranty company they recommended I purchase and I did. Both GM and Ally said “We may be able to get this overturned but we need information from Schumacher”, they simply never replied and allowed it to go on for days. Finally they called me and said “Since this is not under warranty we aren't paying for the rental after today”. I of course returned the rental and drove my truck out of there and took it to another dealer. Here we are 90 days later, they have not paid for the rental, they ordered, they told me when and where to pick up and when to return, they lied to GM, they failed to respond, and now they are saying it’s on me to resolve. This dealership has lost its way, their service department has fallen to the level of a common criminal. What they have done, and continue to do to me is nothing short of criminal. More
by Lupe
Employees Worked With
Jim Liantonio
October 16, 2021
I was referred by a friend to Chris Silva at Schumacher. From the instant he received my contact information, his communication and availability where impeccable. He was tireless in finding me the right veh From the instant he received my contact information, his communication and availability where impeccable. He was tireless in finding me the right vehicle under what everyone knows are challenging circumstances! The entire team made purchasing the car remotely an effortless task. When we met, he could not have been more personable and walked me through the vehicle with wonderful patience. Chris represented himself and the Schumacher brand exceptionally well. I will need another car soon. I will not go anywhere else. Thank you Chris! More
by Kborin
Employees Worked With
Sammy Hernandez, Christopher Silva
October 12, 2021
The dealership seemed decent, but upon arrival I was assigned Chase Bond as my car salesman and they lost my business as a result I had a couple of questions about the new Buicks, and this man talke assigned Chase Bond as my car salesman and they lost my business as a result I had a couple of questions about the new Buicks, and this man talked down to me and assured me my questions weren't valid! I'm almost 70 years old, and this is easily my worst experience with any salesman ever regardless of what they're selling. Somebody needs to manage this man's undeserved ego before he drives away every "older" prospect with a question or two. Sorry Schumacher, I know Buick is trying to reinvent their brand, but this overly aggressive and demeaning salesperson ruined any opportunity for a deal. More
by Mr Roy Orbison, Jr.
Employees Worked With
Chase Bond
September 24, 2021
Best service o ever has with a car dealership! Professional fair and compassion! I felt the concern and desire to make the customer happy. Love my experience and love my new car! dealership! Professional fair and compassion! I felt the concern and desire to make the customer happy. Love my experience and love my new car! Thank you More
by alailima82
Employees Worked With
John Graner
July 04, 2020
Awesome Salesman / Fair Dealership Buying a car in FL is my least favorite activity. There are so many fees that the dealerships come up with it's ridiculous and it really does take th Buying a car in FL is my least favorite activity. There are so many fees that the dealerships come up with it's ridiculous and it really does take the joy out of buying a vehicle. Schumacher was no exception but were very transparent they were coming.. They had the dealer prep fee($995), electronic transmission fee to DMV(around $279) and the transfer plate fee(around $88). $279 to transmit the registration, WOW. These were the fees for buying a 'used' vehicle. Our salesman, Moawiah Kahala, was really fantastic and transparent. One of the best salesman we have ever had. It was a real pleasure working with him. He fought hard for us to get us the best deal possible and unfortunately my trade was not the easiest of trades. Learned a very saddening issue with it and Schumacher could have sent me packing. So the deal was made and both sides, I believe, were happy. This vehicle hadn't even been cleaned and detailed yet but it was exactly the car I had been looking for. Plus, he discovered some scratches that he wanted to get touched up for us and arranged for us to drive home a loaner. The financial gentleman was very good and also speedy and accurate. Tried really hard to get us to buy the warranty over and over but other than that, we were very pleased with him. His ability to explain things to us so that we easily understood what we were signing was great. He was very efficient and worked quickly. He said it would be ready the next day around 3PM. I figured I would be lucky to get it by closing based on past experience. It was ready at 3PM!! Beautifully cleaned up, shampooed and waxed with no scratches and awaiting our arrival. This was a positive transaction and I love the vehicle and I want to thank Moe, very much and would rate Schumacher as a very fair dealership. Can't say that about other dealers we have worked with in South FL. More
by Sue Tho
Employees Worked With
Moe Kahala
January 19, 2020
Their mistake became my problem First of all, this dealership, like many others, wants 5 star reviews for just doing what is expected of them." Give me 5 stars for changing the oil o First of all, this dealership, like many others, wants 5 star reviews for just doing what is expected of them." Give me 5 stars for changing the oil on your car." Well then, they should get minus 5 stars for screw ups. I have a 3 year old GMC Acadia that I purchased from them. I received a service notice stating that I needed an oil change. I called the dealership, that located my service information and set up an appointment a week and a half later. I showed up last Friday for the appointment. After waiting 10 minutes for someone to help me, I was told that I did not have an appointment! After showing the individual the 3 reminders I had received from them, he went back and looked further and then told me my service appointment was for a VW! I have never owned a VW. I told them that I was there and what could they do and was told I could wait 3 hours or so and they would try to fit me in. I left. I have left messages with the service manager and dealership general manager which have not been returned. Their mistake became my problem! More
by Stupid
Employees Worked With
David Springer
November 24, 2019
I purchased my 2011 Buick Regal new from Schumacher Buick and have almost exclusively used them for service and repairs I have been very pleased and would like to say special thanks to Jim Liantonio Jay R and have almost exclusively used them for service and repairs I have been very pleased and would like to say special thanks to Jim Liantonio Jay Rutenberg Tom Backman They have been great. They truly care about providing excellent customer service More
by crain.john
Employees Worked With
Jay Rutenberg Tom Backman, Jim Liantonio, Dave Stadelman
August 12, 2019
Jesse Solari our contact person Schumacher. He is excellent. Jesse is very professional & treats clients very well. He is the reason that when I get a new vehicle within the next year I’m staying with Schumacher Jesse is very professional & treats clients very well. He is the reason that when I get a new vehicle within the next year I’m staying with Schumacher because I feel that so long as Jesse is there, my vehicle will be well taken care of. You More
by Tex345
Employees Worked With
