Schultz Ford Inc

Highly Recommend Excellent dealer. Joe O. was salesman. Very knowledgeable about vehicle and was not a typical overbearing salesman.Made purchase a pleasure. High Excellent dealer. Joe O. was salesman. Very knowledgeable about vehicle and was not a typical overbearing salesman.Made purchase a pleasure. Highly recommend Schultz Ford. More

Great Experience Warner and Craig went over and above for my new Explorer. They followed up every detail. My trade in was handled seamlessly and a great value. Overall Warner and Craig went over and above for my new Explorer. They followed up every detail. My trade in was handled seamlessly and a great value. Overall it was a painless, even enjoyable, car buying experience in a situation I usually dread. I would definitely recommend when purchasing your next vehicle use Schultz Ford. More

Truck Purchase From the first time I entered the building, being pleasantly greeted, sat down with my sales person and explained what I wanted, pick out a truck tha From the first time I entered the building, being pleasantly greeted, sat down with my sales person and explained what I wanted, pick out a truck that i was looking for, till the closing deal, Shultz ford couldn't of made my purchase any easier. More

Shop & service at Schultz is a must! I have purchased a number of cars at Schultz Ford-Lincoln. sales personnel are super! They are no-hastle/rush or pressure. Not like other places where I have purchased a number of cars at Schultz Ford-Lincoln. sales personnel are super! They are no-hastle/rush or pressure. Not like other places where I felt 'pressured' or 'pounced-upon' from the parking lot and into the showroom. I felt like they were out for my best interests & that I got the BEST overall deal & sales attention.The sales manager Cesar even visited with me and confirmed that I was taken proper care of during my visit.. This made me feel reassured this was the store for my family & friends! Since those experiences, I have been back to purchase and service my vehicles multiple times; each visit exceeded my expectations! Once my Edge needed additional service time & the service folks took great care of me ..evening arranging my truck to be returned to me at work. Old school values at a state-of-art dealership. I couldn't be more pleased! Shop there..You won't be let down! More

lousy service I have been doing business for thirty years. They have gone down hill. I have bought 6 trucks, 4 cars. The service men act like drones they have an an I have been doing business for thirty years. They have gone down hill. I have bought 6 trucks, 4 cars. The service men act like drones they have an answer for everything. It is going to take 3 visits to fix a head light in my wife new truck and I have been waiting for 3 wks for a part my name is mike dutra any questions call my cell 201-206-3601 also don't buy their trucks diesel engines go on line u will see. More

Causes problems instead of fixing them. Walk in for a recall(to replace the air bag) walk out with an air bag that doesn't deploy. Go to Ford Schultz today if you want a malfunctioning car. Walk in for a recall(to replace the air bag) walk out with an air bag that doesn't deploy. Go to Ford Schultz today if you want a malfunctioning car. More

New car buyer- won't go anywhere else again. I'm sure I can speak for all of us when I say how much I loathe walking into a dealer and being pounced on by the many salespeople that are typically I'm sure I can speak for all of us when I say how much I loathe walking into a dealer and being pounced on by the many salespeople that are typically waiting outside or right at the front door. I don't like the shady characters that you try to negotiate with, knowing they have so many tricks to try and rip you off. Unfortunately, this has become the stereotype of car dealerships. Schultz Ford is cut from a different cloth. They are a family owned business and pride themselves on breaking that terrible car buying stereotype. Their no pressure environment makes you feel comfortable and relaxed. The excitement of buying a new car is typically shrouded in a cloud of anxiety until you get out of the dealer, but I had none of that here. The staff is genuinely pleasant and friendly, and they were so up front about everything that I never doubted I was getting a great deal. Customer service is clearly a top priority. I have leased a Ford Escape and a Ford Flex from them so far. I can't wait for my lease to be up so I can come back. I recommend them to all of my friends and family. I have had plenty of negative car buying experiences yet I was completely taken aback by the ease and convenience of working with this team. I am a loyal customer for life. More

Had a deal to buy a car- Schutlz changed their price I negotiated a car deal in good faith that included tax, tag and delivery- I have an email confirming this. I accepted the deal on a Saturday (over I negotiated a car deal in good faith that included tax, tag and delivery- I have an email confirming this. I accepted the deal on a Saturday (over the phone and via e-mail) then received an e-mail Monday morning stating that they were sorry- they made a mistake and the deal will cost me an additional $2,000 (round numbers). I pointed out various flaws in their service and approach to which I was told "sorry we made the mistake, we take 100% responsibility, but if you want the car" it will cost you more than the original agreed price. This lacks customer service and ethical behavior. Schultz should honor the original deal that was offered by them and accepted by me. Craig P More

excellent I leased my 2014 Ford Fusion" about a month ago my sales person was Matt Costa ,very nice very polite , did everything he could to make sure our car b I leased my 2014 Ford Fusion" about a month ago my sales person was Matt Costa ,very nice very polite , did everything he could to make sure our car buying experience was great and it was . Thank you so much More

Warrenty work Upon making the decision to bring the 2012 F-350 in for service i called this dealership and spoke with the service manager with my concerns. 1- the Upon making the decision to bring the 2012 F-350 in for service i called this dealership and spoke with the service manager with my concerns. 1- the SYNC system hadn't worked from day one frankly they should've never delivered the vehicle until everything was working properly. 2- The trans light came on at only 30,000 miles. 3-The driver side power retractable mirror no longer worked Each of these items are covered under "one of the better WARRANTY:" that they offer and I purchased. In addition i had to ask for a courtesy vehicle. The service manager told me "we don't have courtesy cars. so i called and spoke to the associate that writes up the warranties and he told me I'm absolutely entitled to a loaner car while they're performing warranty work. Then he tells me they don't have any at the time and i needed to wait till the beginning of the following week and inquire if they had a car for me. The response I should have gotten was we'll loan you a previously owned vehicle sir and when a "loaner" becomes available we will call you right away.That is SERVICE. Fast forward I bring the vehicle in and I'm introduced to the Rental/loaner gestapo who never cracks a smile and looks so happy to be there. You'd think he was loaning you his personal car. I felt like I was 17 asking my father to borrow his car. He gives me the keys and i had to ask him which car is it with out looking up he points to the great big parking lot and says "the one that's running" So now they have MY vehicle for a full 24 hours and I call to get a status report - because heaven forbid they should call me. I get the service manager and i get this song and dance about how the light lens has a crack indicating that it was damage and that is the reason the mirror fails to operate and it voids the warranty.. More