Schultz Ford Inc

Amazing expereince! Thanks to Cesar and the team at Schultz Ford. I had the very best experience getting my new Explorer. I would recommend them to everyone! Thanks to Cesar and the team at Schultz Ford. I had the very best experience getting my new Explorer. I would recommend them to everyone! More

Perfection 22years of personal experience with this dealership. Our loyalty has been earned. Buying a car? Salesmen: courteous, professional, knowledgeable ab 22years of personal experience with this dealership. Our loyalty has been earned. Buying a car? Salesmen: courteous, professional, knowledgeable about all details - they do not have to ask you to wait while they go back & check for answers with someone else. They will not try to oversell you on more than you need - they will even talk you out of a bigger car if they know it's more than what you really need. They will get you the best price possible and search for the best bank for the best rate for financing for you. All aspects, from start to finish, professional, courteous AND, not the phony kissing up to make the sale. In this day and age, the most surprising characteristic that you will not find anywhere else, honesty. Surprising, which is what makes this dealership stand out. Service? Sales from start to finish is just a few days, service last the many years after. My opinion, more important. All service men in the back are equally professional: from the men with whom you will drop off you car to the mechanics who will work on your car. It is usually a clear cut drop off, they call you, give you an estimate, if there is a cost, if not, a call when it's done. If it's complicated, NO ONE gives up until the problem is solved. Everything is so clean, you could eat off of the floors. Very impressive. More

Missing Parts Last Saturday I was going to take my children out from their dorm rooms at college, when I realized my Ford F150 was missing the jack and tire hook. I Last Saturday I was going to take my children out from their dorm rooms at college, when I realized my Ford F150 was missing the jack and tire hook. I went to two different auto part stores for the parts but could not locate them. My last experience with a dealer was a nightmare. When I walk in the parts department was closed, 7:30 am on a Saturday. Luckily the parts manager Robert opened up to take my order, but did not have the parts in stock. As we were speaking I told him my story of the 300 mile circle I was about to start and left to try to find the parts elsewhere. When I opened the front door about to leave, the owner had sent one of his guys to pull the parts from a new truck and lend them to me for my trip. Thank you, Craig you made my day and trip worry free. More

Quick set up for a comany vehicle We needed a company vehicle in a hurry and they had what we needed on the lot and ready to go in three (3) days. We started the process via phone sin We needed a company vehicle in a hurry and they had what we needed on the lot and ready to go in three (3) days. We started the process via phone since we had been to a closer dealer, whom offered the same vehicle at a higher price and the vehicle had been used. We were able to do the financials online and as I said was able to pick the car up quickly. Only reason for one (1) star short was that when we went to pick up the vehicle it took what seemed a long time for the vehicle to be brought around for inspection - I thought it would be waiting out front for us since we had determine the day and time we would be by to pick it up. Paperwork was in order though. More

Schultz, and my sales rep Sri made it a true hassle free exp Our salesman Sri was a very informative, no pressure, knowledgeable sales rep. He offered several options and what I believe to be honest opinions. S Our salesman Sri was a very informative, no pressure, knowledgeable sales rep. He offered several options and what I believe to be honest opinions. Sri was easy to work with and provided us with a car that we are extremely happy with, at a cost within the price range we offered, along with a solid service agreement. He and Vinnie were both pleasant, and the entire experience, unlike what I am used to at other dealerships, was literally hassle free. They delivered exactly what was promised within the agreed upon price (no hidden costs) and timeframe. I have already recommended Schultz Ford-Lincoln and Sri to several potential buyers and I will continue to do so. Regards, Andy Dapolito More

Outstanding Customer Experience! As an employee of Mercedes-Benz USA for the past 17 yrs, (fortunate to have employee lease program), it's been a long time since I've driven another b As an employee of Mercedes-Benz USA for the past 17 yrs, (fortunate to have employee lease program), it's been a long time since I've driven another brand and/or been in the dealership of another manufacturer. I wasn't sure what I wanted when we went in to look around on a busy Saturday afternoon. Nate knew who I was (attentive to recognize what I drove in with) when I arrived and greeted me at the door. He went over the different vehicles and options with us. I test drove an Explorer but the color and style we liked was 3 rows deep. While it was fine with us to drive the first vehicle, Nate insisted that he get the other vehicle out for us to drive and feel the difference. We transitioned over to Dee and 2 days later (based on my availability) we picked up the new vehicle. Long story short, these guys are fantastic! From Craig on down through the entire staff at Schultz, the trust, professionalism and courtesy was exceptional. Dee called the next day to be sure everything was okay and see if I had any questions. The team continued to call over the next week to offer assistance with any questions/ needs and to make sure we are happy. I've recommended this dealership to my co-workers at Benz, friends and family. Truly an exceptional customer experience! More

First Class Dealership! Craig Shultz and his team at Shultz Ford are the definition of sales professionalism. I personally do not enjoy the car buying experience as the whol Craig Shultz and his team at Shultz Ford are the definition of sales professionalism. I personally do not enjoy the car buying experience as the whole process feels like a big run around. The experience at Shultz Ford is the opposite. Very straight forward, quick answers and no sales pressure at all. The salespeople are very knowledgeable about their product and the floor managers are out in the open to answer any addition questions that you may have. (including Craig himself) They make the whole car buying/leasing process very painless. I highly recommend making the trip if you are in the market for a new Ford/Lincoln. Buy American! More

Schultz Ford was Super! I had my prior truck serviced at Schultz Ford but had never purchased a vehicle from this dealer, until now, and I can unequivocally say it was a grea I had my prior truck serviced at Schultz Ford but had never purchased a vehicle from this dealer, until now, and I can unequivocally say it was a great experience! Accommodating sales personnel, great internet help and information, pleasant atmosphere, up front dealings and nothing hidden until the last moment. Everyone willing to spend as much time as necessary answering questions with no pressure when told; "I am not ready to make a deal today." Would recommend this dealer to anyone interested in a new Ford or Lincoln, or even a used car for that matter. More

Excellence in customer service! I purchased my Lincoln from Schultz on April 6th. Nate, Dee, and the finance team from Schultz Ford Lincoln went above and beyond to help me find a gr I purchased my Lincoln from Schultz on April 6th. Nate, Dee, and the finance team from Schultz Ford Lincoln went above and beyond to help me find a great vehicle at a great price. Communication from Nate and Dee prior to picking up my vehicle and afterwards was exceptional! Dee was not hesitant to spend time with introducing me to the vehicle's features. I have already recommended this dealership to many of my coworkers, family, and friends. This was the best customer service I have ever encountered at any dealership; I will most definitely purchase my next vehicle from Schultz. Jeri B. Pennsylvania More

Outstanding!!! This dealer made you feel like family! Trustworth, kind, and reliable! I got a great deal without haggling over with a lot of people. The salespeop This dealer made you feel like family! Trustworth, kind, and reliable! I got a great deal without haggling over with a lot of people. The salespeople made you feel at home and explained the whole car, features, and walked you through till the very end, and themsome. I even receive multiple calls adter i had the vehicle to make sure everything was to my satifaction! I would definitely buy another car from them! Thank for my 2015 Explorer!! More