Schrier Automotive

An anomaly began when I called Schrier Automotive about a Mustang GT and Russ answered. He was warm, friendly, and a knowledgeable salesman, whose personality beamed with the love of automobiles and people. Mustang GT and Russ answered. He was warm, friendly, and a knowledgeable salesman, whose personality beamed with the love of automobiles and people. After discussing the equipment and options, the car seemed a perfect fit and I described my trade-in. Russ called back in a few minutes with a quote. I knew what my trade was worth and the fair value of the Mustang and I couldn’t do that deal. Russ responded, “what can you do?” After some thought, I had a walk-away-price and made the offer. There was discouragement in his voice but Russ said, “well, I’ll give your offer to Chuck (the sales manager).” Now, this has always been the dreadful part of buying a car; the seemingly endless offer-counter offer where the dealership scratches and claws the price upward until they have milked it for the last $50. And in the meantime, the salesman, pretending to be my new best friend, bombards me with questions that will help them determine how bad I want the car and how much I am willing to pay. Russ and Chuck, in contrast, did not play that game. The next morning, Russ called back and said, “I had to talk Chuck into taking your offer, but we’ll do the deal.” I’ve listened to salesmen’s rhetoric before and you can tell when they are not sincere or truthful. So I believe that somehow, Russ knew that was my walk-away offer and being a skilled closer encouraged Chuck to accept it. It was a 3 hour drive to Schrier’s, and on the way, Chuck called me with a short cut across Omaha that saved me 40 minutes. Chuck, has 40 years experience in the car business and was a busy man, but never-the-less, suggested I call him back with any complications with the short cut. He was kindhearted, helpful, and easy to talk to. Schrier Automotive has a beautiful facility perched on a hill with windows on three sides that give a panoramic view of the city. The interior boasted upscale business décor fresh, clean, and immaculately maintained. When I drove in, Russ was already outside beside the Mustang. During a thorough inspection and a test drive, I learned that it was Russ’s day off and he had planned to golf on that 70 degree December day. But he came in anyway to accommodate my schedule. Now that is dedication. Chuck already had the documentation prepared and 10 minutes later I was off-loading my bags and belongings from my trade-in into my new car. Once again I was impressed when Russ, instead of heading to the golf course, helped me empty my trade-in and load up. In addition to his honest, friendly, and energetic demeanor, Russ was definitely a superstar in customer service as well as sales. This buying experience left me convinced that Schrier Automotive deserves every award and accommodation listed on their website. Two weeks later, I received the title in the mail as promised. For the first time, it was a pleasure buying a car; offer, counter offer, acceptance, test drive, 10 minutes of documentation, and done. Friendly, honest, professional, and extraordinary customer service describes my Schrier experience. More

Great experience from the salesman to management and finance. Best experience I have had and I buy a lot of vehicles. Highly recommend Schrier. finance. Best experience I have had and I buy a lot of vehicles. Highly recommend Schrier. More

Scarier automotive excellent dealership excellent people John Chuck and Joelle three people I enjoyed working with there is no pressure of any kind they’re fantastic. I gave them a five star rating. John Chuck and Joelle three people I enjoyed working with there is no pressure of any kind they’re fantastic. I gave them a five star rating. More

I recently bought a Ford from Schrier Automotive Omaha, in which, Russ made the car buying process simple and pressure free! Russ was friendly, patient, easy going, and.answered questions regarding vehicle in which, Russ made the car buying process simple and pressure free! Russ was friendly, patient, easy going, and.answered questions regarding vehicle, financing, warranties, and so on with integrity. I highly recommend Russ and the Schrier Team for your future car purchases! More

Had a great experience at schrier would strongly recommend this dealership. Ernie and Chuck made the deal as smooth as possible recommend this dealership. Ernie and Chuck made the deal as smooth as possible More

I drove from Oklahoma (close to 800 miles round trip) to meet with Ernie on a Honda Civic and was not disappointed. Friendly and and good to work with. meet with Ernie on a Honda Civic and was not disappointed. Friendly and and good to work with. More

I’ve dealt with this dealership a lot and everytime it’s a pleasure. Some of the nicest cars in the Omaha area guaranteed. Thanks again, I’m sure I’ll be seeing ya again soon! a pleasure. Some of the nicest cars in the Omaha area guaranteed. Thanks again, I’m sure I’ll be seeing ya again soon! More

My purchase at Schrier Automotive was super smooth and quick. Russ, Chuck, and JoEll were great to work with. Especially Russ is very accommodating and makes you feel as if you are visiting a friend! I li quick. Russ, Chuck, and JoEll were great to work with. Especially Russ is very accommodating and makes you feel as if you are visiting a friend! I like this dealer because there is no grumpy and pushy salesperson typical of auto dealers. Everyone was so friendly and smiley! Plus my trade-in with them was very generous. If you are looking for a great deal with personal and humanly service, you should try Schrier Automotive. This place changed my perception of auto dealership. More

I bought an FR-S from Kevin from across the country. He was very easy to work with and made a normally stressful Car buying experience straightforward and relaxed. Love the car and love how helpful Kevin a was very easy to work with and made a normally stressful Car buying experience straightforward and relaxed. Love the car and love how helpful Kevin and the team was More