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Schrier Automotive

Omaha, NE

5.0
674 Reviews
30+ years in business A+ with the Better Business Bureau 4.9 on Google with hundreds of reviews 5.0 on Cars.com with hundreds of reviews We are conveniently located at the NW corner of I-680 and Dodge St. Home of the Lifetime Powertrain Warranty We have been awarded Best of Omaha 4 years running We have been awarded Dealer Of The Year by Dealer Rater 4 years running Come see what we're about!
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601 N 108th Circle

Omaha, NE

68154

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Showing 674 reviews

March 23, 2022

Russ and the team at Schrier Automotive took care of all our needs in finding the perfect vehicle for our son. They found the exact car we were looking for in a very short amount of time. They were friend More

by Scott
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Schrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russ Durkan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JoEll Gerber
Mar 24, 2022 -

Schrier Automotive responded

Scott, thank you for the great review! We are so glad to hear that you had a successful purchase experience working with Russ and the Schrier Automotive team. We will be sure to pass on the kind feedback. Congratulations to your son on his new vehicle, and we hope to see you all again down the road!

March 22, 2022

They gave me a great deal on my trade it and a even better deal on my new truck! Great customer service and very honest people. I’ll be recommending my friend and family to schrier automotive! More

by Jonathan M
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernie Friel
Mar 22, 2022 -

Schrier Automotive responded

Jonathan, we couldn't be happier to hear how satisfied you are with both your trade-in and your purchase! We're proud to deliver transparent and professional care at every opportunity, and it means a great deal to hear you appreciate that. We're delighted that you recommended Schrier Automotive, and we wish you safe travels in your new truck!

March 22, 2022

Went in on 3/2/22 to look at a vehicle I had seen on their website, they all were very nice. I explained to them all my credit information and what kind of situation I was in, they were the first dealer More

by danileon
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Schrier
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Williams, JoEll Gerber
Apr 04, 2022 -

Schrier Automotive responded

Dani, Your representation/understanding of the situation is, unfortunately, very wrong. You were told that your co-signor wouldn’t be adequate as the bank was not accepting what was provided for her income, thus leaving the ball in your court. There was no further discussion necessary on our end as we had exhausted all efforts in attempt to make something work for you. JoEll was incredibly discouraged reading your review as she really felt she went above and beyond to help and answer your questions. Our relationships with our guests are extremely important to us and our interactions with you were nothing short of what we strive for.

Apr 04, 2022 -

danileon responded

Hi. I wish I was “very wrong about the situation” but you and all of your workers know I am not wrong. I would appreciate it if you guys took some accountability for not calling me back to ATLEAST let me know that I was not approved with my co-signer. Joell herself knows she never reached back out after me sending in all my paperwork and my co signers, I have text to prove I was waiting for a response that I NEVER received. So please don’t lie, just take some accountability. You guys shouldn’t treat possible clients the way I got treated, so that is why I left my honest review, to make sure other clients don’t get treated the way I was. I have absolutely no reason to lie, again you guys were very nice people but unfortunately customer service and going “above and beyond” like I was told, is a complete lie. I will gladly email you the LAST text of me and Joells conversation when she responded with “I have another client, I will reach back to you when I’m done with them”. Hopefully Joell can take some accountability and you all realize that this is not the professional way to go about things after treating me poorly after submitting my information and co signers and still sitting here telling me I am “not understanding the situation”. By far the WORST dealership I have dealt with, cannot even take accountability or have yet to apologize for the type of customer services I received. I am very happy I never got a call or a response back, I definitely would hate dealing with people who don’t know how to have some integrity and respect for others and most importantly take some accountability when they make mistakes, if you need further information please feel free to email me or don’t, again this is already a month ago. I now have a great car and don’t care to be going back and forth with people who cannot admit their faults so unprofessional on your company’s part. Thank you!

March 21, 2022

Kevin and Chuck Hill were great to do business with. Nice toyota tacoma truck. Very easy transactions. Thank you. More

by cbrink55
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Schrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jill Yechout
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JoEll Gerber, Kevin Maun
Mar 21, 2022 -

Schrier Automotive responded

It is terrific to hear that Kevin and Chuck took such great care of you and made you a happy customer! Thank you for choosing Schrier Automotive and for stopping by to share your support. Safe travels in your new Toyota Tacoma!

March 17, 2022

They made the car shopping experience hassle free. It was a pleasure working with Kevin. More

by m-pgrap
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Maun
Mar 17, 2022 -

Schrier Automotive responded

Thank you for the great review! We are so glad to hear that you found the right vehicle working with Kevin and the Schrier Automotive team. Drive safely, and we hope to see you back!

March 12, 2022

We had a great experience at schrier! They made the process super easy and gave us a great value for our trade in. Frank was our salesman and he was very helpful, and not pushy at all. He More

by kjtucker
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank, John Williams, JoEll Gerber
Mar 12, 2022 -

Schrier Automotive responded

At Schrier Automotive we strive to make the purchasing process simple so it's wonderful to see this feedback. Thank you for shopping at Schrier Automotive and posting a great review about your experience working with Frank! We are thrilled that you are enjoying your new truck. Hope to see you down the road!

March 09, 2022

The whole experience was extravagant, from the time I talked to Russ on the phone, to the time I walked out the door with the keys in my hand. I was in their office for about 30 min. max and they had all More

by Tboyhot
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Schrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russ Durkan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2022 -

Schrier Automotive responded

Thank you for the great review! We are thrilled to hear that you had such a successful purchase experience working with Chuck, Russ, and the Schrier Automotive team. Drive safely in your new truck, and congratulations! We hope to see you back again down the road!

March 03, 2022

Ernie, Chuck, JoEll and the gang are great to deal with. They honored my time with an extremely fast transaction. Absolutely top notch More

by Luv_the_huskers
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JoEll Gerber, Ernie Friel
Mar 03, 2022 -

Schrier Automotive responded

Thank you for the great review! We are thrilled to hear that Ernie, Chuck, JoEll, and the team delivered such a seamless purchase experience. Drive safely in your new vehicle, and enjoy it! We hope to see you back at Schrier Automotive for your first oil change!

March 03, 2022

I am still amazed by how easy this transaction was! Definitely recommending Schrier to family and friends. Thanks, Russ! More

by staciegumm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Schrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russ Durkan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JoEll Gerber
Mar 04, 2022 -

Schrier Automotive responded

Stacie, there is nothing better than hearing that our team made car-buying easy! Thank you for trusting Schrier Automotive with your business, and for taking the time to share a five-star review. Safe travels ahead!

March 01, 2022

We just purchased a vehicle here over the weekend. It is a Honda that is super clean and better than described. The whole process was easy and everyone we worked with or just met were super friendly a More

by KarenC3566
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Schrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russ Durkan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2022 -

Schrier Automotive responded

Karen, we are thrilled that you were so pleased with your purchase! Thank you for choosing Schrier Automotive and for stopping by to share your experience with Chuck. Safe travels in your new vehicle!

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