Back

Schrier Automotive

Omaha, NE

5.0
658 Reviews
30+ years in business A+ with the Better Business Bureau 4.9 on Google with hundreds of reviews 5.0 on Cars.com with hundreds of reviews We are conveniently located at the NW corner of I-680 and Dodge St. Home of the Lifetime Powertrain Warranty We have been awarded Best of Omaha 4 years running We have been awarded Dealer Of The Year by Dealer Rater 4 years running Come see what we're about!
Contact Dealership

601 N 108th Circle

Omaha, NE

68154

Directions

By Type

Showing 658 reviews

April 02, 2022

They are very friendly and go above and beyond to make sure the customer service experience is top notch More

by Brandy W
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jill Yechout
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Warren, John Williams, JoEll Gerber
Apr 04, 2022 -

Schrier Automotive responded

Brandy, thank you for taking the time to review us! We are so glad to hear that you had a successful experience working with the Schrier Automotive team. Drive safely, and we hope to see you back again down the road!

March 30, 2022

Purchasing a new vehicle from Schrier Automotive was a great experience! Erie, Chuck and JoEll were all very friendly, helpful and easy to work with. Thank you all for getting me into the vehicle that I n More

by Irishoquinn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck, JoEll , Ernie Friel
Mar 30, 2022 -

Schrier Automotive responded

Thank you for taking the time to review us! We want the most for our guests, and it means a lot to hear that this was reflected in your time working with Erie, Chuck, and JoEll. We will be sure to pass on the kind words to them. Drive safely in your new vehicle, and we hope to see you back at Schrier Automotive!

March 24, 2022

Schrier Automotive is a great dealership that's family owned. They have a great selection of new & used vehicles. Russ was our salesperson & he was awesome showing me each car I was interested in & explai More

by Leah.diane96
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Durkan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JoEll Gerber
Mar 24, 2022 -

Schrier Automotive responded

Leah, thank you for the great review! We strive to deliver a seamless and straightforward purchase experience, and it means a lot to hear that this was reflected in your time working with Russ and JoEll. We will be sure to pass on the kind feedback to them. Drive safely in your new vehicle, and we hope to see you again at Schrier Automotive!

March 23, 2022

Excellent! We will be recommending Schrier to everyone we know looking for a vehicle. Very happy with our vehicle and the service we received. More

by Kimseaton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Schrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jill Yechout
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Warren, JoEll Gerber
Mar 24, 2022 -

Schrier Automotive responded

Your recommendation of our team means a lot to us! Thank you for choosing Schrier Automotive and for stopping by to share your experience. Safe travels in your new vehicle!

March 23, 2022

Russ and the team at Schrier Automotive took care of all our needs in finding the perfect vehicle for our son. They found the exact car we were looking for in a very short amount of time. They were friend More

by Scott
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Schrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russ Durkan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JoEll Gerber
Mar 24, 2022 -

Schrier Automotive responded

Scott, thank you for the great review! We are so glad to hear that you had a successful purchase experience working with Russ and the Schrier Automotive team. We will be sure to pass on the kind feedback. Congratulations to your son on his new vehicle, and we hope to see you all again down the road!

March 22, 2022

They gave me a great deal on my trade it and a even better deal on my new truck! Great customer service and very honest people. I’ll be recommending my friend and family to schrier automotive! More

by Jonathan M
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernie Friel
Mar 22, 2022 -

Schrier Automotive responded

Jonathan, we couldn't be happier to hear how satisfied you are with both your trade-in and your purchase! We're proud to deliver transparent and professional care at every opportunity, and it means a great deal to hear you appreciate that. We're delighted that you recommended Schrier Automotive, and we wish you safe travels in your new truck!

March 22, 2022

Went in on 3/2/22 to look at a vehicle I had seen on their website, they all were very nice. I explained to them all my credit information and what kind of situation I was in, they were the first dealer More

by danileon
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Schrier
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Williams, JoEll Gerber
Apr 04, 2022 -

Schrier Automotive responded

Dani, Your representation/understanding of the situation is, unfortunately, very wrong. You were told that your co-signor wouldn’t be adequate as the bank was not accepting what was provided for her income, thus leaving the ball in your court. There was no further discussion necessary on our end as we had exhausted all efforts in attempt to make something work for you. JoEll was incredibly discouraged reading your review as she really felt she went above and beyond to help and answer your questions. Our relationships with our guests are extremely important to us and our interactions with you were nothing short of what we strive for.

Apr 04, 2022 -

danileon responded

Hi. I wish I was “very wrong about the situation” but you and all of your workers know I am not wrong. I would appreciate it if you guys took some accountability for not calling me back to ATLEAST let me know that I was not approved with my co-signer. Joell herself knows she never reached back out after me sending in all my paperwork and my co signers, I have text to prove I was waiting for a response that I NEVER received. So please don’t lie, just take some accountability. You guys shouldn’t treat possible clients the way I got treated, so that is why I left my honest review, to make sure other clients don’t get treated the way I was. I have absolutely no reason to lie, again you guys were very nice people but unfortunately customer service and going “above and beyond” like I was told, is a complete lie. I will gladly email you the LAST text of me and Joells conversation when she responded with “I have another client, I will reach back to you when I’m done with them”. Hopefully Joell can take some accountability and you all realize that this is not the professional way to go about things after treating me poorly after submitting my information and co signers and still sitting here telling me I am “not understanding the situation”. By far the WORST dealership I have dealt with, cannot even take accountability or have yet to apologize for the type of customer services I received. I am very happy I never got a call or a response back, I definitely would hate dealing with people who don’t know how to have some integrity and respect for others and most importantly take some accountability when they make mistakes, if you need further information please feel free to email me or don’t, again this is already a month ago. I now have a great car and don’t care to be going back and forth with people who cannot admit their faults so unprofessional on your company’s part. Thank you!

March 21, 2022

Kevin and Chuck Hill were great to do business with. Nice toyota tacoma truck. Very easy transactions. Thank you. More

by cbrink55
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Schrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jill Yechout
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JoEll Gerber, Kevin Maun
Mar 21, 2022 -

Schrier Automotive responded

It is terrific to hear that Kevin and Chuck took such great care of you and made you a happy customer! Thank you for choosing Schrier Automotive and for stopping by to share your support. Safe travels in your new Toyota Tacoma!

March 17, 2022

They made the car shopping experience hassle free. It was a pleasure working with Kevin. More

by m-pgrap
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Maun
Mar 17, 2022 -

Schrier Automotive responded

Thank you for the great review! We are so glad to hear that you found the right vehicle working with Kevin and the Schrier Automotive team. Drive safely, and we hope to see you back!

March 12, 2022

We had a great experience at schrier! They made the process super easy and gave us a great value for our trade in. Frank was our salesman and he was very helpful, and not pushy at all. He More

by kjtucker
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank, John Williams, JoEll Gerber
Mar 12, 2022 -

Schrier Automotive responded

At Schrier Automotive we strive to make the purchasing process simple so it's wonderful to see this feedback. Thank you for shopping at Schrier Automotive and posting a great review about your experience working with Frank! We are thrilled that you are enjoying your new truck. Hope to see you down the road!

...
22
...