Schomp Subaru - Service Center

Overbearing and doesn’t know what he’s talking about. Dude could use a shower as well. Other staff was much more knowledgeable and able to help me. If they cared about the company, and their reputation, Dude could use a shower as well. Other staff was much more knowledgeable and able to help me. If they cared about the company, and their reputation, they’d get rid of this guy. More

Not at all pleased with service issue response on phone. Will have to visit to speak to a service manager in person, which is difficult to do for a person who can't easily take time off from a job. Phone Will have to visit to speak to a service manager in person, which is difficult to do for a person who can't easily take time off from a job. Phone connection was bad so did not hear name of representative. Seemed obvious this was being read from a script - seems I should have been transferred to a manager. Cannot complete this review since service was not performed. More

I initially had some issues scheduling service and tracking down a tire. Both times, the service manager, Jake Daly, reached out and made things right. I trust them taking good care of my dream car! H tracking down a tire. Both times, the service manager, Jake Daly, reached out and made things right. I trust them taking good care of my dream car! He was very patient with me and helped me make my frustrations right. More

Matt helped me with my multiple return service visits after the 60k was done on my Forester and he was very accommodating and professional. He listens to his clients' concerns and makes sure to get the i after the 60k was done on my Forester and he was very accommodating and professional. He listens to his clients' concerns and makes sure to get the issues looked at by the technician right away regardless if it has been weeks since the last major service. He cares about his customers and their safety. He offered to arrange a Lyft ride for me instead of waiting like I usually do. He kept me well informed via text and call while the vehicle was in the shop which I truly appreciated. He is a valuable team member that gives us customers a reason to keep coming back to Schomp Subaru. Thank you Matt for your assistance and wonderful client experience. More

the service representative was friendly, they care about the service representative was friendly, they care about problems. work hard to fix issues. I would recommend the service department. very well run s the service representative was friendly, they care about problems. work hard to fix issues. I would recommend the service department. very well run service department. More

Matt and Carolyn were so kind and professional —— I am so grateful for the help and will definitely be back! Thank you so very much. grateful for the help and will definitely be back! Thank you so very much. More

Amanda & Carolyn are simply Awesome!I would recommend Amanda & Carolyn are simply Awesome! I would recommend those two great people to anyone! I have had a great experience each time I taken my vehicle i Amanda & Carolyn are simply Awesome! I would recommend those two great people to anyone! I have had a great experience each time I taken my vehicle in for service! More