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185 Reviews of Schomp Honda - Service Center
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October 30, 2016
Samantha was great! Thank you for having such a customer friendly advisor on your team. Samantha patiently worked with me to identify all of my needs and made good sugges Thank you for having such a customer friendly advisor on your team. Samantha patiently worked with me to identify all of my needs and made good suggestions for other work to bring my car back to running very well. I will be back. More
by Seekertom
Employees Worked With
Samantha in service
October 29, 2016
Mechanics who know there Honda's 04 Accord 175k miles. Front end vibration on acceleration 50-60 mph. Took it to Brakes Plus, Discount Tire and Eagle Automotive in Ken Caryl area. 04 Accord 175k miles. Front end vibration on acceleration 50-60 mph. Took it to Brakes Plus, Discount Tire and Eagle Automotive in Ken Caryl area. 3 different diagnosis ranging from transmission rebuild (BP), front wheel bearings (EA) and engine mounts (DT) ranging from $2500-$1700. All estimates had flaws. EA even said that replacing wheel bearings wouldn't fix the vibration????Finally decided on Ralph Schomp. Quick diagnosis of bad front axles with estimate of $960. This diagnosis made perfect sense. Was pleasantly surprised to hear that they found less expensive replacement parts for me with a final bill of $620! More
by Cs007
Employees Worked With
Tyler Carmichael
October 28, 2016
2015 CRV As a 100% disabled veteran, and due to illness, Ralph Schomp Honda (Terry) picked up my 2015 CRV, and returned it a few hours later after having servi As a 100% disabled veteran, and due to illness, Ralph Schomp Honda (Terry) picked up my 2015 CRV, and returned it a few hours later after having service complete a CVT software update. The gentleman "Terry" whom picked up and returned my vehicle was a pleasure to work with, professional and pleasant. Thanks! Ron More
by rwsmith
Employees Worked With
Terry
October 28, 2016
Jarred chancellor is awesome Jared went above and beyond to ensure exceptional customer service. He explained my services thoroughly, and even handled a complaint with professiona Jared went above and beyond to ensure exceptional customer service. He explained my services thoroughly, and even handled a complaint with professionalism and fairness. I would work with this individual anytime my honda requires routine maintenance or services. Thanks Jared!! More
by BeccaJ
Employees Worked With
Jarred chancellor, Devon Manzanares
October 27, 2016
Service review Service was done great and on time. Ali took great care of my car. The care was returned with work completed as expected. Great job. Service was done great and on time. Ali took great care of my car. The care was returned with work completed as expected. Great job. More
by Chuida
Employees Worked With
Ali Guida is a fantastic service manager. She is great to work with and provides excellent service.
October 26, 2016
Windshield Repair While Myriah was so Awesome when we purchased oir vehicle I have to say the service department is something to be desired. We made an appointment for While Myriah was so Awesome when we purchased oir vehicle I have to say the service department is something to be desired. We made an appointment for my daughter's windshield to be replaced since when we bought it it had a major crack. Got to the appt early even and was told it would be 2 hours to begin with. I get there and wait and wait so had to park and go in to get service. Drive it in and was told it'll be 3-4 hours. I asked if they had a loner since I had my disabled son with me and they told me i had to reserve it at the time I made an appt. Wish I knew that in advance and that it would take double the amount of time they promised to begin with. After a few hours I went back to ask how much longer and they totally ignored me. Went back AGAIN and they told me 40 mins. This was over an hour and a half ago. So as we're coming up on the 4 hour mark I decide to call and they tell me the person who I have to deal with phone is off or something and they would have him call me. This is utterly ridiculous since i have had made other plans since i was told it was only a 2 hour job and here I sit waiting for at their mercy praying my daughters car will be done by rush hour. I arrived here at 9:50 THIS MORNING. While I said the sales department is great and would refer them to everyone the service department has totally let me down and unfortunately has let me down and will not recommended them to ANYONE!! Sorry Ralph Schompp please hire more competent people like you have in your sales department to run your service department. They are totally incompetent. More
by Angela M
Employees Worked With
The guy was named Mike in service and all other in the department on Oct 26th were AWEFUL
October 23, 2016
Oil change Very quick! Even though I didn't have an appointment! Awesome! I will definitely come back for future oil changes. Every one was very friendly. Very quick! Even though I didn't have an appointment! Awesome! I will definitely come back for future oil changes. Every one was very friendly. More
by Rt2004
Employees Worked With
Jarred
October 14, 2016
Dustin Atkins This person is all about customer service and commitment to getting the job done. He does what he says he will do including call-backs This person is all about customer service and commitment to getting the job done. He does what he says he will do including call-backs More
by Abuch
Employees Worked With
Dustin atkins
October 13, 2016
I am a HHC, happy Honda customer Very pleased with Honda services. Happy ,happy happy, happy, happy. My future car is definitely a Honda. My Husband will purchase a Honda for his next Very pleased with Honda services. Happy ,happy happy, happy, happy. My future car is definitely a Honda. My Husband will purchase a Honda for his next auto. More
by Juanita1
Employees Worked With
My tech is (green eyes) Michael
October 11, 2016
Service and Honda purchase Love Ralph Schomp I will not go to any other dealer for service or purchase- I bought a car 16 years ago and have been there since highly recommend Love Ralph Schomp I will not go to any other dealer for service or purchase- I bought a car 16 years ago and have been there since highly recommend this dealer More
by Sally
Employees Worked With
Shaun Lewis
