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181 Reviews of Schomp Honda - Service Center
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October 27, 2016
Jarred chancellor is awesome Jared went above and beyond to ensure exceptional customer service. He explained my services thoroughly, and even handled a complaint with professiona Jared went above and beyond to ensure exceptional customer service. He explained my services thoroughly, and even handled a complaint with professionalism and fairness. I would work with this individual anytime my honda requires routine maintenance or services. Thanks Jared!! More
by BeccaJ
Employees Worked With
Jarred chancellor, Devon Manzanares
Helpful October 26, 2016
Windshield Repair While Myriah was so Awesome when we purchased oir vehicle I have to say the service department is something to be desired. We made an appointment for While Myriah was so Awesome when we purchased oir vehicle I have to say the service department is something to be desired. We made an appointment for my daughter's windshield to be replaced since when we bought it it had a major crack. Got to the appt early even and was told it would be 2 hours to begin with. I get there and wait and wait so had to park and go in to get service. Drive it in and was told it'll be 3-4 hours. I asked if they had a loner since I had my disabled son with me and they told me i had to reserve it at the time I made an appt. Wish I knew that in advance and that it would take double the amount of time they promised to begin with. After a few hours I went back to ask how much longer and they totally ignored me. Went back AGAIN and they told me 40 mins. This was over an hour and a half ago. So as we're coming up on the 4 hour mark I decide to call and they tell me the person who I have to deal with phone is off or something and they would have him call me. This is utterly ridiculous since i have had made other plans since i was told it was only a 2 hour job and here I sit waiting for at their mercy praying my daughters car will be done by rush hour. I arrived here at 9:50 THIS MORNING. While I said the sales department is great and would refer them to everyone the service department has totally let me down and unfortunately has let me down and will not recommended them to ANYONE!! Sorry Ralph Schompp please hire more competent people like you have in your sales department to run your service department. They are totally incompetent. More
by Angela M
Employees Worked With
The guy was named Mike in service and all other in the department on Oct 26th were AWEFUL
October 23, 2016
Oil change Very quick! Even though I didn't have an appointment! Awesome! I will definitely come back for future oil changes. Every one was very friendly. Very quick! Even though I didn't have an appointment! Awesome! I will definitely come back for future oil changes. Every one was very friendly. More
by Rt2004
Employees Worked With
Jarred
October 14, 2016
Dustin Atkins This person is all about customer service and commitment to getting the job done. He does what he says he will do including call-backs This person is all about customer service and commitment to getting the job done. He does what he says he will do including call-backs More
by Abuch
Employees Worked With
Dustin atkins
October 12, 2016
I am a HHC, happy Honda customer Very pleased with Honda services. Happy ,happy happy, happy, happy. My future car is definitely a Honda. My Husband will purchase a Honda for his next Very pleased with Honda services. Happy ,happy happy, happy, happy. My future car is definitely a Honda. My Husband will purchase a Honda for his next auto. More
by Juanita1
Employees Worked With
My tech is (green eyes) Michael
October 11, 2016
Service and Honda purchase Love Ralph Schomp I will not go to any other dealer for service or purchase- I bought a car 16 years ago and have been there since highly recommend Love Ralph Schomp I will not go to any other dealer for service or purchase- I bought a car 16 years ago and have been there since highly recommend this dealer More
by Sally
Employees Worked With
Shaun Lewis
October 07, 2016
Exceptional Service I want to thank Julien the Service Manager, and all your great staff for the dedication to helping me with my 2008 Honda Odyssey that I had brought i I want to thank Julien the Service Manager, and all your great staff for the dedication to helping me with my 2008 Honda Odyssey that I had brought in to the Schomp Service Department in June 2016. I want to make sure that you all know how grateful I am for your help in problem solving the many issues on my van. I want to thank Jeff Geurin and Bill for figuring out the timing belt change and dealing with the difficult bolt that caused problems. After the major work was completed, I noticed a noise that I was concerned about and brought it in again several times to have it looked at. During my many visits Jeff always listened to what I had to say and was even so kind to jump right in to carry my heavy bike rack and put it in the rental car for me. I was so glad that they really listened to me and even had Terry the head mechanic come look at the van several times and take it for test drives. It reassured me that they did not think I was crazy and just hearing or making things up. I was relieved when Terry could hear the noise I was referring to. After they continued to look into the problem and never gave up, they finally found the root cause and took care of it. I am so thankful for all the professionals who helped me with my Honda Odyssey and the time they dedicated to taking care of my van. I greatly appreciate all of you and what you do to take care of your customers. Sincerely, Lisa Hackett More
by LIsa Hackett
September 21, 2016
Fantastic Services for Our Hondas My husband and I both have Ralph Schomp Hondas (loyal customers for almost 20 years) and Schomp is the only place we trust to take our Hondas for serv My husband and I both have Ralph Schomp Hondas (loyal customers for almost 20 years) and Schomp is the only place we trust to take our Hondas for services/car maintenance. We always ask for Ali Guida. Ali is like family to us. She always takes such great care of us and we love her, love her, love her! Thank you to Ralph Schomp Honda for having such great people on your team! More
by LoriAnn808
Employees Worked With
Ali Guida
September 21, 2016
Do not go to this dealership My family and I had a AC problem with our Honda Odyssey while on a road trip through Denver. We took our van here and we were told the problem was wit My family and I had a AC problem with our Honda Odyssey while on a road trip through Denver. We took our van here and we were told the problem was with some hoses. After having our car for 3 days and saying they were fixing it we were told that they couldn't fix it and that we would have to continue our road trip with no AC. They continually promised phone calls throughout our experience and the few times they actually called us like promised it was hours late. I don't feel like they have any respect for families and would NOT recommend this dealership to anyone. More
by happygolucky
Employees Worked With
August 29, 2016
Aliece Guida/Ralph Schomp Honda superb service We continue to return to Ralph Schomp Honda because of the outstanding customer service - Ali Guida! Ali is always professional, friendly, competent, We continue to return to Ralph Schomp Honda because of the outstanding customer service - Ali Guida! Ali is always professional, friendly, competent, and efficient. She insures our Hondas are running smoothly and safely. More
by Susie and Mark Weaver
Employees Worked With
Aliece Guida. ********* Ali is super!
