Schomp Honda - Service Center

More than just great service As a recent transplant to Colorado, I really had no clue as to where to go & have my 08 Honda serviced. I ended up choosing a local repair shop with g As a recent transplant to Colorado, I really had no clue as to where to go & have my 08 Honda serviced. I ended up choosing a local repair shop with great reviews. I had front anxles repaired and thought nothing of it. Afterward they presented me with an estimate for addtl services & one of the items on the list I knew was a recall. So I called Honda and was directed to call Schomp Honda, as it was the dealership & svc center nearest to me in Littleton. I arrived for my appointment & was greeted by nothing but smiling & friendly faces, all of which we ready to help. My service advisor for the day was Dustin Atkins. He walked me thru the initial processes of getting my car checked in. Told me what they would be doing & gave me an estimated time of how long it would take. I was called to pickup my vehicle & was surprised at the comprehensive report & estimate that was e-mailed to me prior to ky arrival. I was surprised because it was so detailed & to be honest A LOT cheaper that the estimate I was given by my local repair shop. We discussed what would need to be done & I left. Fast fwd a few mos... I called Schomp to see if the estimate cost were still accurate because it was now time to have my brakes done. They stated that the estimate would be honored as I was within 6 mos if it being issued. It's worth saying that my local mechanic was trying to force me into unnecessary services when I called for a price comparison. That left an uneasy feeling with me & if Im being honest I really hate people trying to force me into unnecessary cost or charges. So I made my appt at Schomp, was again helped by Dustin & all went as scheduled..... Until they sent me a video report of the work that my local mechanic had done, the work was causing major leaks & possible transmission issues if not dealt with quickly. They advised that the remanufactured parts looked like they were recently placed and if so to contact said repair shop ASAP. So I did... Wasnt treated greatly when I breached the problem but they agreed to look at the issue & correct it. Per their words as good will.. Ummm it's been 3 mos... It shouldn't be a charity courtesy, but rather standard practice with a huge apology..i discussed this with Dustin & he offered to have Honda check the repair of their work at no charge. I have always had my car serviced and repaired at a Honda dealership. I tried once to see if there was something different available. No... There isn't. I have found my car a place to be taken care of. Thank you Schomp & Dustin. More

I bou rompt service, Friendly employees. Community minded. I bought my 2005 Honda Civic from your dealership in 2011. I brought it in for a recall in 2015. Your loaner was a new Civic which I used while waitin I bought my 2005 Honda Civic from your dealership in 2011. I brought it in for a recall in 2015. Your loaner was a new Civic which I used while waiting for the prompt replacement of the airbags. Your customer service and friendly staff were very helpful. Thanks. More

Quick and friendly I came in for an oil change. The staff was so nice and welcoming. They were also super quick. I was in and out in less than 45 minutes. The waitin I came in for an oil change. The staff was so nice and welcoming. They were also super quick. I was in and out in less than 45 minutes. The waiting area is also great. More

Great people work there and very knowledgeable very polite I gave them five stars because they are very polite well informed with any information that you asked them about very knowledgeable and the gentleman I gave them five stars because they are very polite well informed with any information that you asked them about very knowledgeable and the gentleman that helped me out kept me informed also the technician was very polite when he gave me a call his name is Jake all I can say is great people work there!!!!!! More

Service I can trust I have a 2002 CRV. I love it. But it was making a whining sound. I took it in on a Wed, morn and picked it up on a Friday. All better! Jack wa I have a 2002 CRV. I love it. But it was making a whining sound. I took it in on a Wed, morn and picked it up on a Friday. All better! Jack was the person I dealt although he wasn't any of the 3 technicians working on solving and correcting the problem. I did tell Jack that I thought he had very good customer service skills and I meant it. He was personable, helpful, and patient. I was very pleased with the service all-round. I was thinking that I might have asked for a loner vehicle, but I didn't. I have always been pleased at Schomp. Thanks for years of service! More

Attentive and courteous All personnel were “johnny on the spot”. Took care of me in a timely manner. I had an issue with the wash after a service visit and Devon took care of All personnel were “johnny on the spot”. Took care of me in a timely manner. I had an issue with the wash after a service visit and Devon took care of it. More

Speedy, friendly and efficient I recently took my Honda CRV to Schomp for an express oil change. They were so quick that I barely had time to finish a cup of coffee! From check-in t I recently took my Honda CRV to Schomp for an express oil change. They were so quick that I barely had time to finish a cup of coffee! From check-in to check-out the experience was very positive. And, I left with a sparkling, clean car! More

Schomp honda fan The best place to get your car serviced is Ralph Schomp Honda. Not only do I buy my Honda from Schomp Honda, but get all my maintenance and service w The best place to get your car serviced is Ralph Schomp Honda. Not only do I buy my Honda from Schomp Honda, but get all my maintenance and service work done. I’ve been going there for 10 years. Best experience. They have ton of staff to help you , and with the new location, love going there and waiting for my car to be serviced. hanging out in there show room, plenty of space, free drinks and snacks. They take care of you and your car. More

Dishonest Car Dealership I went to the dealership because of a battery problem and it is still under warranty. Not only did the service department refuse to honor the warrant I went to the dealership because of a battery problem and it is still under warranty. Not only did the service department refuse to honor the warranty explicitly stated in the owners' manual, but then told me that the warranty does not cover the battery from the manufacturer, only replacement and wanted to charge me $140. Well, Planet Honda and Honda USA told me that this was not true and my battery should have been replaced under warranty. Ralph Schomp clearly does not care about honesty or customer service. The general manager did not even care. More

Dustin Adkins was a great help to me in getting my repairs evaluated and completed. I was working with a repair insurance policy and Dustin was able to talk to the insurance company adjuster and get the work evaluated and completed. I was working with a repair insurance policy and Dustin was able to talk to the insurance company adjuster and get the work approved. My truck is now in great condition. Thanks Dustin! More