Schomp Honda - Service Center

Dealer has a user friendly web-site which made it extremely easy to make an appointment. Appointment was confirmed by email with the name of the service advisor. When I arrived for the appointmen extremely easy to make an appointment. Appointment was confirmed by email with the name of the service advisor. When I arrived for the appointment I was greeted immediately and everything went smoothly and was well explained. Diagnosis was quick and the battery was changed out immediately. Might be a little more expensive than Sears or Firestone, but when these guys say the charging system is OK, I believe them. More

It is always a pleasure to work with the Service Department. They are professional, courteous, friendly, and punctual and I've never had a service issue with any of my three Schomp cars. The complim Department. They are professional, courteous, friendly, and punctual and I've never had a service issue with any of my three Schomp cars. The complimentary shuttle is a huge bonus and Dean's a fun guy to talk with on our trips. More

I am always treated with courtesy when I visit either your dealership or the ExpressLube. This time, I visited the ExpressLube for a much needed oil change. They did a very thorough check of all of the your dealership or the ExpressLube. This time, I visited the ExpressLube for a much needed oil change. They did a very thorough check of all of the fluids and my tires which gave me some peace of mind to know that everything was in good shape. Even though it is a long drive from Elizabeth to you, I have had my Honda serviced only through you since I bought it from you in 2001. I trust your service and I value your recommendations. Thank you for your honesty and true concern about my safety! More

Didn't receive service at Ralph Schomp dealership, but rather at the Schomp express lube facility on Littleton Blvd. Greeting upon arrival was satisfactory at best. Work was completed in a timely manner rather at the Schomp express lube facility on Littleton Blvd. Greeting upon arrival was satisfactory at best. Work was completed in a timely manner. The cashier explaned what work was performed. Cashier was not very friendly and almost made it seem as if the facility was doing me a favor by performing the work. Need work on customer relation skills. Found a bottle of water on the passenger seat. Nice touch. More

I called your service department early on a Saturday morning, (June 18) requesting a 90K service on my 07 Ridgeline and received courteous, prompt service starting with the receptionist all the way down morning, (June 18) requesting a 90K service on my 07 Ridgeline and received courteous, prompt service starting with the receptionist all the way down the line to the service tech. This is my 4th trip for service with your dealership and I am never disappointed with my experience there. I trust your technicians to honestly do what is needed on my vehicle and have never experience any "up selling" for unecessary service or parts. My vehicle is always washed and ready to go with a 30 minute heads-up when service will be finished. I really appreciate that kind of service. Thank you! More

EVERYONE in the shop was pleasant, polite, and professional. The time estimate was right on and the employee who helped me specifically was very respectful of me. I noticed other employees inter professional. The time estimate was right on and the employee who helped me specifically was very respectful of me. I noticed other employees interacting with other customers in a similar manner. He explained the recommended repairs, pros and cons of completing them, and the amount of money it would cost. I didn't feel pressured, and it was exactly that amount of money he stated. I know that is expected, but all too frequently (not at Ralph Schomp) there are numerous extras added sneakily on to the final cost. It is refreshing to have employees tell you the honest, plain truth and not try to nickel and dime you into extras or things you don't need or want. I highly recommend Ralph Schomp whenever the subject of car sales or repairs come up. Thank you! More

My experience at Ralph Schomp w/ Jonny was great. My experience making the appointment, however, was not. I spoke with a woman named Rosemary. I almost hung up and called back and asked to speak with so experience making the appointment, however, was not. I spoke with a woman named Rosemary. I almost hung up and called back and asked to speak with someone else. I had a lot of questions regarding the appointment, such as: how much? what does the 75K check-up include? can I get a ride to work? a ride back? These were very legitimate questions which needed answering before I could commit to a time/day, etc. But, I felt - the entire conversation - that I was being a big pain in the butt (for Rosemary). I almost cancelled. I was vey glad to be cordially greeted by your staff (as usual) upon my arrival and by Jonny in particular. He left me with a good impression of Schomp (as I have always had). Thanks for listening and thanks for finally sending me some coupons. I really appreciate that! Lori More

I have used Ralph Schomp for both sales and service for 11 years. I have been very pleased with their service. I have only one complaint and that is the use of coupons. I never have been able to used th 11 years. I have been very pleased with their service. I have only one complaint and that is the use of coupons. I never have been able to used them, alway expired, at the time of my service. This visit was the first time I could use one and it was a big deal, it took quite a bit of time because of the new program they're using. Good luck with this! More

estimate was accurate, had a coupon that made the price for the service much more economical than it usually is with SCHOMP. The shuttle service is the best! thanks for that. and they fixed the visor cl for the service much more economical than it usually is with SCHOMP. The shuttle service is the best! thanks for that. and they fixed the visor clip that broke charging me only for the clip not the labor. That was very annoying and disappointed that honda would make such a cheap piece for the visor? never in my life had a visor clip break. over all good experience with the service. Tell marketing to keep up with the coupons. love to use the dealer but hate paying high prices for basic car maintenance. More

Ralph Shomp is fair and friendly. You always know the price of service coming in the are happy to work with you on time of service. Their sales staff is professional and willing to help. price of service coming in the are happy to work with you on time of service. Their sales staff is professional and willing to help. More