185 Reviews of Schomp Honda - Service Center
I stopped in for routine maintenance. The employee who greated me did so quickly and was very professional and friendly. She told me what needed to be done and explained they were down a worker so it may greated me did so quickly and was very professional and friendly. She told me what needed to be done and explained they were down a worker so it may take some time to complete my service. I settled in expecting to be there a couple of hours. In about one hour she came and told me it was done. She answered my questions and was very helpful and told me that they had washed my car on top of it. Obviously I would like the service to be cheaper but understand that they are competative. I would recommend this dealership for both purchase of a vehicle and service. More
Re-call software update for 2010 CRV's. and excessive tire wear on original tires. Dealer has made an attempt to credit the tire wear problem. I am still mad that Honda America refuses to acknowledge it tire wear on original tires. Dealer has made an attempt to credit the tire wear problem. I am still mad that Honda America refuses to acknowledge it as a problem. I had the same tire on a 2008 CRV and had to get new tires at 20,000 miles. More
At 48,000 miles the AC "exploded" on my CRV. I was told the best case scenario would be $1800 to fix and the worst case would be around $3400. I was, of course, more than a little shocked! It tur was told the best case scenario would be $1800 to fix and the worst case would be around $3400. I was, of course, more than a little shocked! It turned out that mine was the worst case. I am a care giver for my 89 year old father and we are both on fixed and limited incomes. I had purchased the CRV because my son has such good luck with his and a brother-in-law also said that Honda vehicles really held their value. This was to be the car that I would be able to drive for years. (As a side note, I have a Great Dane, a father who needs a wheel chair or walker and I also haul canopies and goods to craft fairs. My CRV is so perfect for all my needs. My son has since purchased a 2009 CRV and now has a 2011 CRV and my 2004 has more room!) I did a little research and discovered that the AC problem seems to be common in CRV's. I then called Honda America and explained my plight. They contacted your dealership and my final bill was a little over $800. Still not great but much more manageable. I have always serviced my car at Ralph Schomp and Martin has always been my "service guy". He is courteous, friendly and I can get a straight answer from him. When I win the Powerball, I will probably keep my CRV because I love my workhorse but you can be sure I will come and talk to you all about a BMW convertible - unless Honda comes out with some sporty two seater convertible!! More
The only thing that is somewhat annoying is that there is never anyone around when I drop off my car for service the next day. Several people told me that "someone will be right with you", but why isn't thi never anyone around when I drop off my car for service the next day. Several people told me that "someone will be right with you", but why isn't this person in the area, especially since I made an appointment? Alli is always great to work with and I appreciate her being informative and friendly. I was a Kuni customer but after they lied to me a couple of times I found Ralph Schomp Honda. Hooray for Kuni! More
Called for appt. for 1st oil chg on new car. Sent to quick lube on corner bldg. 1st come 1st serve. Told wait was one and a half hours to change oil. Can get better service at Jiffy lube. I am v quick lube on corner bldg. 1st come 1st serve. Told wait was one and a half hours to change oil. Can get better service at Jiffy lube. I am very responsible and will maintain my car at any price to ensure high performance. I realize that all of society buys cars and not all will change oil. I was very disturbed that the same enthusiasm in the sales area did not carry over into the service area. I understand that service must be performed at specific intervals to maintain the warranty, but the lack of caring was shocking. I guess I was expecting more . I do not remember names, but after expressing my discontent with the service, they did speed up the service for me, for which I was grateful. Other dealerships have lost my car, lost my car keys, and have other problems serving the public. I drive from Golden to your dealership for service which I may not do in the future. The warranty to me now is not that important. Thanks for listening. More
This was a routine oil change. My car was serviced in a timely fashion. When my car was ready, the bill was reviewed with me along with what was found on the brief inspection that was done. I know the pr timely fashion. When my car was ready, the bill was reviewed with me along with what was found on the brief inspection that was done. I know the price of your service has increased, but what hasn"t? Your employees were courteous. This is my third Honda Accord. This is the first one we purchased from Schomp. I am not sure I will ever purchase another make of car. Keep up the good work. Mary Rybicki More
We have been going to Schomp for over 15 years and trust your advice, work and your product. That goes along way in the car industry. Will continue to refer friends to Schomp. your advice, work and your product. That goes along way in the car industry. Will continue to refer friends to Schomp. More
Ralph Schomp Automotive has always been very helpful, from their new car sales department to the service department. They are extremely helpful and honest, and their entire staff has a great attitude. S from their new car sales department to the service department. They are extremely helpful and honest, and their entire staff has a great attitude. Service prices are quite reasonable and I never feel like more work is done that necessary. I recommend them to anyone I know with a Honda. More
I have used Ralph Schomp for my vehicle from the orginial purchase date. This visit as well as all the rest have been handled very professionally. The service people are always pleasant and take any time n purchase date. This visit as well as all the rest have been handled very professionally. The service people are always pleasant and take any time necessary to clarify any questions I might have for all visits. This visit was for a regular oil change and to purchase tires both where done quickly and very well. I will continue to use Ralph Schomp Honda for all my automotive needs today and in the future. This the reason that they are definitely a GREAT dealership. More
Each time I return to Ralph Schomp, I know that my experience will be great! The customer service and mechanical service of my vehicle have always been top notch. My first Civic was still running grea experience will be great! The customer service and mechanical service of my vehicle have always been top notch. My first Civic was still running great with over 1/4 million miles and I anticipate my new Civic will follow in the same tiretreads in part due to the service provided Schomp staff. I expect to continue using them for another 15 years! More