Schomp Honda - Service Center

This dealership holds itself with integrity and professionalism. I had a comprehensive technical overview of my Honda Accord and the service department was highly efficient. They treated me with professionalism. I had a comprehensive technical overview of my Honda Accord and the service department was highly efficient. They treated me with great courtesy and delivered excellent customer service. More

My experience started with Adam, when I called to make appointments for my car as well as my mother's car for service. I took my Honda Accord in two days ago for the 90,000 mile maintenance. Josh was my appointments for my car as well as my mother's car for service. I took my Honda Accord in two days ago for the 90,000 mile maintenance. Josh was my service adviser and he was not in when I dropped my car off early. Chad, another technician, took my information and said Josh and his crew would get to work on it as soon as they got in at 3:00. At 3:15 Josh called and told me what work needed to be done on my car and said it would be done by 8:00 p.m. At 5:00 p.m. he called to let me know my car was ready. He was friendly and efficient when I arrived to pick it up. Today I took my mom's Civic in because of a rattle. Terry rode around with me for a while until he heard the rattle. He tried many things while we were in a parking lot...he didn't wait until we got back to the shop to look at it. He finally said he needed to get it back to the shop and up in the air so he could look under it. After almost 4 hours of looking, tightening bolts, checking connections (basically looking at everything), they could not determine where the rattle was coming from, but declared the car safe to drive. Terry and another technician put in a a great deal of time and I was not charged for any of it. I appreciate the determination and efficiency of the service staff at Ralph Schomp's. i would not take my car anywhere else. More

I have lived and owned Hondas all around the country. This is the best dealership for both sales and service. They offer three levels of service...quick oil change at their express lube, intermediate suc This is the best dealership for both sales and service. They offer three levels of service...quick oil change at their express lube, intermediate such as batteries/tires/wipers, and full service. Prices are very comparable and come with Honda quality. More

I have been bringing my three Hondas to Schomp for years and love working with Ali and Byron's team. I am confident and trusting in their abilities. They are always friendly and have great customer servic and love working with Ali and Byron's team. I am confident and trusting in their abilities. They are always friendly and have great customer service skills as well as technical skills. I wouldn't bring my cars anywhere else!! More

Excellent Service, prompt and professional, shuttle was great as well. Fixed the issue in a reasonable amount of time and even included a car wash and it was all covered under warrant which I have to say m great as well. Fixed the issue in a reasonable amount of time and even included a car wash and it was all covered under warrant which I have to say my car's warranty I purchased did not want to cover the seatbelt issue but Honda took it upon themselves to warranty this issue which is outstanding service in my book! They went above and beyond what I expected! More

We have bought multiple cars and have had our services done religiously at Ralph Schomp. Though the past has been satisfactory (other than the constant "that doesn't fall under warranty" excuses), we wil done religiously at Ralph Schomp. Though the past has been satisfactory (other than the constant "that doesn't fall under warranty" excuses), we will no longer be bringing our cars here nor will we buy another Honda from Schomp. I suggest going elsewhere. More

Since I have started bringing my Honda vehicles to this dealership I have been very happy. My service adviser does just that, advises me. If he thinks something isn't necessary for my vehcile or the way I dealership I have been very happy. My service adviser does just that, advises me. If he thinks something isn't necessary for my vehcile or the way I use the vehicle he tells me. Also, if something can wait he tells me. If the costs at Schomp service are higher than somewhere else he explains to me why. More

I have not been to Schomp service before, but this is the best automotive customer experience that I can remember. Employees are friendly, courteous, respectful, work was accomplished on time, work was spel best automotive customer experience that I can remember. Employees are friendly, courteous, respectful, work was accomplished on time, work was spelled out completely, everything documented extremely well. Everything was simple and easy, and the car was waiting for me when I stepped out the door. Bravo! More

When Josh examined the car; completed the estimate, he described various options and described his recommendation. I found Josh to be very knowledgeable and provided detailed explanations. The service es described various options and described his recommendation. I found Josh to be very knowledgeable and provided detailed explanations. The service estimate was very close to the actual cost and the job was completed as promised. Josh reviewed the invoice with me and described unexpected problems he had encountered. The overall experience was a step above other repair experiences I've had at other dealerships and independent repair shops. More

Service was fast, I was in and out in no time. Dan took great care of us and was very thurough in explaining service needing to be done. All employees seem to work together as a team very well here. Any ti great care of us and was very thurough in explaining service needing to be done. All employees seem to work together as a team very well here. Any time I go in, I am greeted and well taken care of from start to finish. I appreciate being treated so well as a customer at Ralph Schomp Honda. More