Schomp Honda - Service Center

I have been bringing my three Hondas to Schomp for years and love working with Ali and Byron's team. I am confident and trusting in their abilities. They are always friendly and have great customer servic and love working with Ali and Byron's team. I am confident and trusting in their abilities. They are always friendly and have great customer service skills as well as technical skills. I wouldn't bring my cars anywhere else!! More

Excellent Service, prompt and professional, shuttle was great as well. Fixed the issue in a reasonable amount of time and even included a car wash and it was all covered under warrant which I have to say m great as well. Fixed the issue in a reasonable amount of time and even included a car wash and it was all covered under warrant which I have to say my car's warranty I purchased did not want to cover the seatbelt issue but Honda took it upon themselves to warranty this issue which is outstanding service in my book! They went above and beyond what I expected! More

We have bought multiple cars and have had our services done religiously at Ralph Schomp. Though the past has been satisfactory (other than the constant "that doesn't fall under warranty" excuses), we wil done religiously at Ralph Schomp. Though the past has been satisfactory (other than the constant "that doesn't fall under warranty" excuses), we will no longer be bringing our cars here nor will we buy another Honda from Schomp. I suggest going elsewhere. More

Since I have started bringing my Honda vehicles to this dealership I have been very happy. My service adviser does just that, advises me. If he thinks something isn't necessary for my vehcile or the way I dealership I have been very happy. My service adviser does just that, advises me. If he thinks something isn't necessary for my vehcile or the way I use the vehicle he tells me. Also, if something can wait he tells me. If the costs at Schomp service are higher than somewhere else he explains to me why. More

I have not been to Schomp service before, but this is the best automotive customer experience that I can remember. Employees are friendly, courteous, respectful, work was accomplished on time, work was spel best automotive customer experience that I can remember. Employees are friendly, courteous, respectful, work was accomplished on time, work was spelled out completely, everything documented extremely well. Everything was simple and easy, and the car was waiting for me when I stepped out the door. Bravo! More

When Josh examined the car; completed the estimate, he described various options and described his recommendation. I found Josh to be very knowledgeable and provided detailed explanations. The service es described various options and described his recommendation. I found Josh to be very knowledgeable and provided detailed explanations. The service estimate was very close to the actual cost and the job was completed as promised. Josh reviewed the invoice with me and described unexpected problems he had encountered. The overall experience was a step above other repair experiences I've had at other dealerships and independent repair shops. More

Service was fast, I was in and out in no time. Dan took great care of us and was very thurough in explaining service needing to be done. All employees seem to work together as a team very well here. Any ti great care of us and was very thurough in explaining service needing to be done. All employees seem to work together as a team very well here. Any time I go in, I am greeted and well taken care of from start to finish. I appreciate being treated so well as a customer at Ralph Schomp Honda. More

I stopped in for routine maintenance. The employee who greated me did so quickly and was very professional and friendly. She told me what needed to be done and explained they were down a worker so it may greated me did so quickly and was very professional and friendly. She told me what needed to be done and explained they were down a worker so it may take some time to complete my service. I settled in expecting to be there a couple of hours. In about one hour she came and told me it was done. She answered my questions and was very helpful and told me that they had washed my car on top of it. Obviously I would like the service to be cheaper but understand that they are competative. I would recommend this dealership for both purchase of a vehicle and service. More

At 48,000 miles the AC "exploded" on my CRV. I was told the best case scenario would be $1800 to fix and the worst case would be around $3400. I was, of course, more than a little shocked! It tur was told the best case scenario would be $1800 to fix and the worst case would be around $3400. I was, of course, more than a little shocked! It turned out that mine was the worst case. I am a care giver for my 89 year old father and we are both on fixed and limited incomes. I had purchased the CRV because my son has such good luck with his and a brother-in-law also said that Honda vehicles really held their value. This was to be the car that I would be able to drive for years. (As a side note, I have a Great Dane, a father who needs a wheel chair or walker and I also haul canopies and goods to craft fairs. My CRV is so perfect for all my needs. My son has since purchased a 2009 CRV and now has a 2011 CRV and my 2004 has more room!) I did a little research and discovered that the AC problem seems to be common in CRV's. I then called Honda America and explained my plight. They contacted your dealership and my final bill was a little over $800. Still not great but much more manageable. I have always serviced my car at Ralph Schomp and Martin has always been my "service guy". He is courteous, friendly and I can get a straight answer from him. When I win the Powerball, I will probably keep my CRV because I love my workhorse but you can be sure I will come and talk to you all about a BMW convertible - unless Honda comes out with some sporty two seater convertible!! More

Re-call software update for 2010 CRV's. and excessive tire wear on original tires. Dealer has made an attempt to credit the tire wear problem. I am still mad that Honda America refuses to acknowledge it tire wear on original tires. Dealer has made an attempt to credit the tire wear problem. I am still mad that Honda America refuses to acknowledge it as a problem. I had the same tire on a 2008 CRV and had to get new tires at 20,000 miles. More