182 Reviews of Schomp Honda - Service Center
Fast and friendly The service that I received at Ralph Schomp Honda was top notch. I usually dread going to the dealer but this was an overall pleasurable experience. The service that I received at Ralph Schomp Honda was top notch. I usually dread going to the dealer but this was an overall pleasurable experience. Thank you. More
Top Notch Service at Schomp Schomp Service has got it right. We became Schomp Honda Service customers in late 2013 and could not be more pleased. We have had our vehicles in Schomp Service has got it right. We became Schomp Honda Service customers in late 2013 and could not be more pleased. We have had our vehicles in for several different issues which the fine crew at Schomp has handled very well. The most impressive thing about dealing with Schomp Service is that I enjoy it. The attitude of the people makes all the difference. The service is top notch in all respects. The service manager, Jim Thurman, takes care to listen to our needs and fully answers all questions, enabling us to make a good decision. The team that handles the repairs is excellent. They are professional and courteous at all times. Terry, Brady, Rob and everyone else we've dealt with are genuinely interested in making sure we're happy with the outcome. I recommend Schomp Service highly. They'll treat you and your car right. Dan P More
poor repair service Had repairs to my 2007 civic on 6-25-14, for loud tire noise. Tires cupping badly. Schomp tech. installed 04523-SNA-A01; set, upper arm RR installed u Had repairs to my 2007 civic on 6-25-14, for loud tire noise. Tires cupping badly. Schomp tech. installed 04523-SNA-A01; set, upper arm RR installed update rear trailing arms and preformed four wheel alignment. The car still had loud tire noise, but I drove it a little over 200 miles to see if the noise would go away. It did no,t so I went to Schomp service on 7-17-14 to see if service advisor could have someone drive my car and diagnose the problem. Told me the only way it would go away is buy a new set of tires. I don't even know if he test drove the car. I believe the company may have a policy of just "shining on" the customer until you tired of the runaround a just go away. Honda has had this problem with civic's for a long time. MY ADVISE IS DON'T BUY A HONDA. More
Exceptional Service is the norm Ralph Schomp earns their reputation for exceptional service with every visit. Always courteous, friendly and accommodating. Every staff person takes a Ralph Schomp earns their reputation for exceptional service with every visit. Always courteous, friendly and accommodating. Every staff person takes an interest in customer satisfaction.A pleasure to do business with this dealership! More
Ralph Schomp- trusted Honda Service Ralph Schomp Honda Service has been servicing my our '99 and '02 Honda Accords for the last 11 years. They keep our cars so reliable at an inexpensiv Ralph Schomp Honda Service has been servicing my our '99 and '02 Honda Accords for the last 11 years. They keep our cars so reliable at an inexpensive cost. Trust them. More
Schomp Honda is just amazing. his is truly concierge type service with personal attention from start to finish. I was in and out to drop off in a flash and pick up was the same. The work was completed on tim service with personal attention from start to finish. I was in and out to drop off in a flash and pick up was the same. The work was completed on time. I requested an AWD or 4WD rental because the weather was awful and they were happy to provide this. It was below zero the day of service so they were not able to provide the complimentary car wash but offered to have me drop back anytime for this service free of charge. I purchased my new CRV in 2013 from this dealership primarily because I had heard about the legendary customer service and I could not be happier with this decision. Legendary customer service is exactly what I have been receiving. I would highly recommend this dealership! More
I would like to thank Hector in the Honda Parts Dept for making my experience yesterday a great one. I have used Schomp for previous parts and service and yes Tim, Brady, and all do a wonderful job. Just making my experience yesterday a great one. I have used Schomp for previous parts and service and yes Tim, Brady, and all do a wonderful job. Just that Hector made my visit an easy, quick, and in my budget experience. Thanks Again Hector! More
This dealership holds itself with integrity and professionalism. I had a comprehensive technical overview of my Honda Accord and the service department was highly efficient. They treated me with professionalism. I had a comprehensive technical overview of my Honda Accord and the service department was highly efficient. They treated me with great courtesy and delivered excellent customer service. More
My experience started with Adam, when I called to make appointments for my car as well as my mother's car for service. I took my Honda Accord in two days ago for the 90,000 mile maintenance. Josh was my appointments for my car as well as my mother's car for service. I took my Honda Accord in two days ago for the 90,000 mile maintenance. Josh was my service adviser and he was not in when I dropped my car off early. Chad, another technician, took my information and said Josh and his crew would get to work on it as soon as they got in at 3:00. At 3:15 Josh called and told me what work needed to be done on my car and said it would be done by 8:00 p.m. At 5:00 p.m. he called to let me know my car was ready. He was friendly and efficient when I arrived to pick it up. Today I took my mom's Civic in because of a rattle. Terry rode around with me for a while until he heard the rattle. He tried many things while we were in a parking lot...he didn't wait until we got back to the shop to look at it. He finally said he needed to get it back to the shop and up in the air so he could look under it. After almost 4 hours of looking, tightening bolts, checking connections (basically looking at everything), they could not determine where the rattle was coming from, but declared the car safe to drive. Terry and another technician put in a a great deal of time and I was not charged for any of it. I appreciate the determination and efficiency of the service staff at Ralph Schomp's. i would not take my car anywhere else. More
I have lived and owned Hondas all around the country. This is the best dealership for both sales and service. They offer three levels of service...quick oil change at their express lube, intermediate suc This is the best dealership for both sales and service. They offer three levels of service...quick oil change at their express lube, intermediate such as batteries/tires/wipers, and full service. Prices are very comparable and come with Honda quality. More