Schomp Honda

Easy tranaction. John made me feel comfortable and answered all my questions. They even filled my gas tank. The paperwork process was very straight forward and I didnt feel any pressure to buy "add on answered all my questions. They even filled my gas tank. The paperwork process was very straight forward and I didnt feel any pressure to buy "add on's". Everything was explained to me and they were even able to offer me a warranty on my car( surprising becasue I bought a 1991 car and I didnt think that was possible). And the best part was no hidden fees, just tax. I love the one price philosophy, its so much easier than spending the day arguing about the price. I find that whole process a waste of time and very frustrating. They had me out of there in less than a couple of hours( I had already looked at the car online and pretty much knew I wanted it before I even got there).The price was very fair, as a matter of fact, I would say it was a great deal! Thanks again Schomp. More

I brought the car in for a standard service. I called in the morning and was able to bring the car in that afternoon. This was a suprise. Normally I have been unable to get same day service at the dealershi the morning and was able to bring the car in that afternoon. This was a suprise. Normally I have been unable to get same day service at the dealership. So that was greatly appreciated and fit with my schedule perfectly. Ali was friendly and explained everything that was being done to the car including pricing. She even recognized that my car had been washed and suggested that the dealer not wash off the car as is normal practice. That was appreciated. The car was ready before the time promised and that was appreciated also. Overall a very nice experience. Thank you again. More

This visit was preceded by a phone call to Nick, internet sales, who was most professional, friendly, helpful & for me, a recent widow planning to purchase a vehicle unattended "by a male protector", there sales, who was most professional, friendly, helpful & for me, a recent widow planning to purchase a vehicle unattended "by a male protector", there was no "pressure sales" or feeling of intimidation as he patiently answeredi my questions & freely gave me pricing. Was a very busy day @ the dealership & because of previous appointments for sales it was necessary for Eric & Moe to tag team with me. Just perhaps my indecisiveness as to color, etc might have played a "minor role" in the length of time I spent in your showroom. I could not have asked for two more knowledgable, helpful & entertaining people than Eric & Moe. Ralph Schomp's business practices was much in evidence & was a ray of sunshine for me in what could have ben an ordeal. Everyone I encountered was very friendly with offers of nourishment, etc, quick to share a laugh. Now if Service Dept would call me to setup an appointment for the install of Tailgate Spoiler this would be another reason to sing Schomp's praises. Thanks. Pat Shirling More

I had a very good experience buying/leaseing my Honda. I was at the end of a three year lease on a 2008 VW Rabbit, and while i LOVED the car, the customer service at Emich and effort to put me in another VW was at the end of a three year lease on a 2008 VW Rabbit, and while i LOVED the car, the customer service at Emich and effort to put me in another VW was sadly lacking. If Emich VW practiced customer Service like Ralph Schomp does, I would be driving another VW...I have only had my Civic for 3 days now but so far i like the car also... -Erin Blakesley More

Good experience and what I have come to expect from Schomp dealers. My wife and I have now purchased three cars from you all now, and anticipate there will be more in the future. Mark was a good sale Schomp dealers. My wife and I have now purchased three cars from you all now, and anticipate there will be more in the future. Mark was a good salesman, and we didn't deal too much with the sales manager but he worked with us well on finalizing the deal. The finance guy was very good as well, Jesse. I enjoyed the experience. More

Our experience with Schomp and Fred Wucherpfennig was very enjoyable. We made our first visit to check out Honda back in December. Fred kept in touch with us and followed up as we requested. When we stop very enjoyable. We made our first visit to check out Honda back in December. Fred kept in touch with us and followed up as we requested. When we stopped in last week, he was ready for us. All our questions were answered in a knowledgeable, respectful manner. We felt no pressure and no condescending attitudes experienced at other dealerships over the years. Fred took the time to discuss our needs, expectations, desires, etc. and then made model and feature recommendations accordingly. Then, after test driving two distinctly separate models (our choice), he worked with us to narrow down our to be selected vehicle. Henry was very straightforward and open to duscuss the valuation of our trades. And, while awaiting delivery due to a service issue, Tim helped to speed up the repair. In all, we were very satisfied with our experience and are already talking about coming back to Schomp when we're ready to replace our Volvo XC90. More

Overall good experience, a couple of points to work on: Overall good experience, a couple of points to work on: 1) Financing went over several options that were a step above the agreed upon price, and th Overall good experience, a couple of points to work on: 1) Financing went over several options that were a step above the agreed upon price, and they one was deceptively labeled "standard". The person we worked with was very friendly, etc, but at this point he went through these premium offerings and asked which one we preferred. Without mentioning the standard base price which I would assume most people are expecting at first. We had to explicitly ask for that option. Seemed more deceptive/manipulative than the experience should be. I would get rid of this sort of practice. Besides this one issue, our financing person was great, but I really shouldn't walk out of a financing for a new car feeling like I was almost duped. I do realize this is one way that you as a dealer makes money, but I would request that you add in that base price on your options sheet and force the financing person to mention it as one of the options... 2) Our new 2010 FIT had scratches on the hood and needed a TPMS adjustment. Our sales person was kind enough to offer to fix these issues, which we expected, the only problem is we have to set up a meeting to swap out the car since we don't live near Littleton at all (we're in Lafayette). It would be great to extend your partnerships with external detailers/auto mechanics in the front range cities (like boulder) so that we could do this more conveniently. But, it is a great thing that our salesman was honest about the issues and offered to fix them, we did appreciate this very much. And we are grateful that we at least don't have to drive to littleton to get the work done. So overall, this isn't a problem but more nitpicky suggestion... thanks, jon burns More

Helpful, practical, personable,knowledgeable and friendly. Good reviews of van. Good reputation of ralph schomp. Good prior experience when we leased our 2007 odyssey van. Dealership is relatively c friendly. Good reviews of van. Good reputation of ralph schomp. Good prior experience when we leased our 2007 odyssey van. Dealership is relatively convenient to our home. Felt van very good idea for us as we have several dogs we transport about More

I'm taking a few moments to commend Fred W at Ralph Schomp Honda - even though we ended up buying a vehicle from another manufacturer. Fred was first class from the first time we entered the dealershi Schomp Honda - even though we ended up buying a vehicle from another manufacturer. Fred was first class from the first time we entered the dealership. He asked good questions, seemed to genuninely care about our needs, and went above and beyond to get us information (and test drive a vehicle that wasn't on the main lot). We ended up buying a Ford Fiesta and not a Honda Fit, but Fred W was a great ambassador for Schomp and we would recommend him to anyone who wants a professional, low-pressure sales experience. Thank you, Fred. More

I purchased a used vehicle from this dealership six weeks ago. Due to the way I am compensated (commission based) it took about a week for Ron, finance manager, to get approval on my loan. During that week I ago. Due to the way I am compensated (commission based) it took about a week for Ron, finance manager, to get approval on my loan. During that week I provided multiple paystubs and explanations about my compensation at work. I also left Ron several messages that week and he did not return a single one. Finally, after a week of not knowing what was going on, he contacted me telling me my loan was approved at an APR I agreed with. I agreed to the terms and APR so I signed the contracts which stated the finance company name, APR and terms, gave them my $7000 down payment and purchased the vehicle (which they set up an appointment to do and said would take 45 minutes to complete. I waited in the showroom for 2 hours before sitting down to start the paperwork). Two weeks later I started receiving phone calls from the finance company and Ron asking for more explanation on my paystubs and tax documents (which I went through during that first week). I asked Ron why they needed these things since I had purchased the vehicle two weeks previous and the deal was done. He stated that they were just for verification. I sent him everything they asked for. A week later I received an email from Ron stating that the finance company decided to return the loan and not offer financing. He stated that he now has another company that will approve me at a much higher interest rate. I purchased this car under the previous terms and APR, and now that I have owned it for several weeks, paid insurance on it, registered it, had it in the shop for three days to have multiple repairs on it, Ron is saying I have to return it or do a much higher interest rate loan. It is a total bait and switch move. I have done research on this issue and it is called “yo-yo’ financing. It is what a dealership does to close a deal and then get a person to do a higher interest rate that they take several percentage points on to earn more money. I have had an absolute horrible experience with this company and especially with Ron Fifer. I am currently having my attorney deal with this and we are going to take it to arbitration. I absolutely do not recommend Ralph Schomp. They are sleazy liars with horrible customer service. I would give them negative stars if I could. More