Schomp Honda

I enjoyed the no pressure atmosphere. All salespeople were very helpful and very thankful for my business. Very professional environment. I requested additional comparison information and received a det were very helpful and very thankful for my business. Very professional environment. I requested additional comparison information and received a detailed comparison the same day. I am very satisfied with Schomp. More

I had an emergency repair on Sat, May 14, when my college daughter's 2006 Element EX was vandalized in Boulder. The passenger side mirror was destroyed and was hanging by a wire. Johnny told me to bring th daughter's 2006 Element EX was vandalized in Boulder. The passenger side mirror was destroyed and was hanging by a wire. Johnny told me to bring the Element in as soon as possible and he would have it repaired since he had a new one in stock. I only had to wait about 70 minutes or so before the car was repaired, washed, and waiting for me on the west side of the building. The next story is just as complementary. As I was driving the Element away from the dealership, I noticed that Johnny had not replaced the small, round mirror that I had on the damaged mirror. These small, round mirrors go in the corner of the outdoor mirror and help immensely when trying to see if someone is in your blind spot on either the left or right side of the car. I returned to the dealership and Johnny immediately asked me if something was wrong. I told him the problem and he was very frustrated with himself for forgetting about this small, round mirror, which I had discussed with him when I first arrived. He immediately went into the parts area, returned with a single mirror, and proceeded to install it for me on the spot. When I asked him how much I owed him, he said he would take care of it (I noticed a $1.69 price tag on the mirror). Is this fantastic service or what??? I will never consider going to a dealership other than Ralph Schomp to purchase a car. Johnny always treats my wife and I (we also have a 2006 Pilot bot new from Ralph Schomp years ago) with the utmost respect. What a tremendous professional he is and a wonderful ambassador for Ralph Schomp. I hope you keep Johnny in mind when promotions come up at Ralph Schomp. You could not do any better than Johnny Nguyen!!! More

As I said in an earlier post to you, the primary reason I chose the Honda FIT is so that I could tow it behind my motorhome. The procedure in the manual to be followed when the FIT is to be towed is reasonab chose the Honda FIT is so that I could tow it behind my motorhome. The procedure in the manual to be followed when the FIT is to be towed is reasonably straightforward and not too difficult with the exception of the necessity to pull one of the fuses (fuse number 61 which is listed as providing power to the radio) prior to towing and then replacing the fuse when subsequently driving the FIT. You try to pull and replace that fuse. Even a contortionist would have difficulty. After some research I discovered the basic reason for pulling the fuse prior to towing the vehicle is so that the battery will not be discharged. There is a device on the market called "TOAD-CHARGER" which is designed to keep the battery in the FIT charged while it is being towed without the necessity of pulling any fuses. The generator in the motorhome will provide charging current for the towed vehicle. I reviewed this with the people who will setup the FIT for towing and, after their review of the device, ordered it and it will be installed as part of the overall towing setup. More

Chris was very receptive, kept me in the loop with the progress of the vehichle. Answered all of my questions and addressed all of my concerns with compassion and courtesy. Great salesman. He accommoda progress of the vehichle. Answered all of my questions and addressed all of my concerns with compassion and courtesy. Great salesman. He accommodated our children and the weather. Great job! We will purchase again from Schoomp and recommend to our friends More

Nhat and Jim provide excellent customer service ... The Best! They are the reason I own 4 Hondas and that I am a loyal customer. The service department continuously provides outstanding service and g Best! They are the reason I own 4 Hondas and that I am a loyal customer. The service department continuously provides outstanding service and guanantees their work. I trust Nhat and Jim. Bob Farmner More

My experience there was perfect in every way possible. From stepping out of my prior vehicle to driving away in my new one- I wouldn't have changed a thing! I was NOT bombarded when I got there and everyo From stepping out of my prior vehicle to driving away in my new one- I wouldn't have changed a thing! I was NOT bombarded when I got there and everyone was quite nice regardless of my intent to buy or not. The salesman (Nick R.) was very laid back and even found me better financing than what I originally intended on utilizing! More

A good experience. Josh was very friendly and explained what they had done. I had scheduled an appointment and they were ready for me when I arrived. The waiting area is very customer friendly and the staf what they had done. I had scheduled an appointment and they were ready for me when I arrived. The waiting area is very customer friendly and the staff person in their was very hospitable and helpful. More

As always, it is the people of the Schomp company who make the buying/leasing experience at Schomp so absolutely top-notch! And by that I mean ALL the people we come in contact with there upon entering make the buying/leasing experience at Schomp so absolutely top-notch! And by that I mean ALL the people we come in contact with there upon entering the door, from the people behind the desk to the people just stopping over and asking if we needed anything. I felt like I am being treated as a friend rather than a VIP customer! I had no doubt we would come back to Schomp to replace our 2005 Civic that was totalled in a recent accident. I knew that we would be treated with utmost courtesy and respect. That we continued to be treated that way well AFTER the doors had closed on a Friday night speaks volumes to me about the business and personal work ethic that is so engrained in the people who work there. Ed Kabbash is someone we keep coming back to. We were also fortunate to work with a new employee Ken in the finance department. It all boils down to having quality people along every step of the way. And it isn't limited only to them. Thank you all again so much. When we look forward to buying our 10th Honda (under better circumstances) there is no question where we will turn, and we always continue to mention to all our friends, family, co-workers and acquaintances how the Schomp company is the best and only place anyone should ever look for a car, no matter what the make. I know that the true culture of an organization reflects the leadership at the top -- and so I must say that while I have never personally met someone from either the Schomp family or its general management, I have to think that that leadership is exemplary, because everyone else I have ever dealt with -- at service, at used cars, new cars, finance ... -- every single person seems to stand in pride at how to treat others with stellar service so personally and passionately. (Would you please do me a favor and email me the names of the two finance people we talked with? They were awesome as well. I know one of the names as Ken, who helped us with all the $$ details -- and the other was a tall man with dark hair and glasses, who spoke with what sounded like a European accent. I failed to get either of their business cards and would like to drop them a line as well!) Oh, and I love the actual car as well! And the 1-5 scale up above? Everything should really be a 10! Everything. Sincerely, Brian Sheehan More

excellent service and attention throughout. Felt as is experience was 'personalized' which is rare in this day and age. Hope my car lasts now and that if I ever have to buy a car from Schomp the experienc experience was 'personalized' which is rare in this day and age. Hope my car lasts now and that if I ever have to buy a car from Schomp the experience is just as positive. Does Schomp ever customize buying experience so if I wanted to be searching for another used civic with certain features, miles, price point that if something came in to the dealership that met all of the criteria Schomp could proactively contact me? Thanks, Paul Dietel More

When I called Ralph Schomp to inquire about the radiator that was leaking & was purchased 2years & 9 mo ago, an appt was scheduled the very next day to appraise the problem. Jonny Nguyen checked right away, that was leaking & was purchased 2years & 9 mo ago, an appt was scheduled the very next day to appraise the problem. Jonny Nguyen checked right away, from purchase place & found out it had a 3 yr warranty. You were able to get new one installed while I waited & I only had to pay for labor, which made me very happy. Jonny was really on the ball in giving great customer service, by checking on the warranty. More