Schomp Honda

Every time I set foot in Ralph Schomp Honda I have the most positive experience in dealing with the Service team. They are all very friendly and helpful. I never feel as if I am being taken advantage of. most positive experience in dealing with the Service team. They are all very friendly and helpful. I never feel as if I am being taken advantage of. You are made to feel like a very important customer and not just another Joe. I have never felt like they were pushing any sort of service that wasn't necessary. I feel it is very important to feel respected and not taken advantage of. I will always bring my car to Schomp for any service I need. More

I felt that all the employees I dealt with at Schomp were very professional. Steve Sato was very knowledgeable about the Honda Civic and this helped with my decision. Lori was very helpful with the financi very professional. Steve Sato was very knowledgeable about the Honda Civic and this helped with my decision. Lori was very helpful with the financing. I found the whole process to be as painless as it can be to purchase a car. More

The only negative comment I can make is that after we were told the price and agreed on it we were then told we would have to pay for extras that were already on the car. This didn't change or decision were told the price and agreed on it we were then told we would have to pay for extras that were already on the car. This didn't change or decision to purchase the car but in our mind those costs should have been disclosed up front when we were told the price of teh car. More

This is our fifth vehicle with Schomp and you have always treated us fairly. We have Schomp Care on both vehicles as well. I'm sure we'll be back for more! treated us fairly. We have Schomp Care on both vehicles as well. I'm sure we'll be back for more! More

Terry in the Service Department did an excellent job providing great service. He took the time to listen to my description of what the issues were, and also didn't rush in trying to figure out the prob providing great service. He took the time to listen to my description of what the issues were, and also didn't rush in trying to figure out the problem. He was also quite entertaining, and made the hour he spent with us a joy. Thank you Terry! More

The staff was friendly and the service was fast. Acording to the price comparison on your wall you are not the cheapest, howevewr my experience was very god. Acording to the price comparison on your wall you are not the cheapest, howevewr my experience was very god. More

Customer service – The salaried salesperson and set price approach means I don't have to do the back and forth bartering and the, “I have to get this approved”. Some people may like it – I don’t. Quality approach means I don't have to do the back and forth bartering and the, “I have to get this approved”. Some people may like it – I don’t. Quality of Work – since no service was performed, I didn’t rate this. Friendliness – The staff was very friendly. Overall Experience – This was a painless and smooth buying experience. Price – the price was good. It was fair and below Blue Book. The finance person (I can’t remember his name, but he had only been with Schomp a short time) was friendly, and did a good job offering options without being pushy. More

Upon bringing my car in for 60,000 mile checkup, I realized that Discount Tire had not returned my wheel key when I purchased new tires. The techs at Honda helped me decide what to do and were able t realized that Discount Tire had not returned my wheel key when I purchased new tires. The techs at Honda helped me decide what to do and were able to remove the wheels for brake inspection without damaging the wheels. Also, since I had new tires, I was not charged for rotating and balancing. More

I am always treated well and promptly when I come in for service and work was performed during the time frame that they said it would and I was out in a half an hour. My questions about coolant and timing b service and work was performed during the time frame that they said it would and I was out in a half an hour. My questions about coolant and timing belt service intervals was answered promptly and I was very satisfied with my visit. More

Dealer has a user friendly web-site which made it extremely easy to make an appointment. Appointment was confirmed by email with the name of the service advisor. When I arrived for the appointmen extremely easy to make an appointment. Appointment was confirmed by email with the name of the service advisor. When I arrived for the appointment I was greeted immediately and everything went smoothly and was well explained. Diagnosis was quick and the battery was changed out immediately. Might be a little more expensive than Sears or Firestone, but when these guys say the charging system is OK, I believe them. More