Schomp Honda

Amazing trust and customer service!!! My only reason for coming back to Ralph Schomp was Kevin Faulkner. I had to much trust and appreciation with how he treated me, my wife, and daughter My only reason for coming back to Ralph Schomp was Kevin Faulkner. I had to much trust and appreciation with how he treated me, my wife, and daughter that I knew I only wanted to see him. Thank you again Kevin for a phenomenal buying experience again with you!!! More

Amazing As a first time carbuyer, I was apprehensive to say in the least. But after just a few minutes, I felt comfortable with the courtesy and respect that As a first time carbuyer, I was apprehensive to say in the least. But after just a few minutes, I felt comfortable with the courtesy and respect that Tim showed, and he gave me an immense amount of information that helped me make the best decision possible. Tim went above and beyond to make sure that I got the best of everything, including customizing my warranty and working diligently to get me the lowest APR possible, contacting multiple institutions on my behalf. Even other associates were friendly and smiling, offering coffee or anything else to make me feel welcome. The test drive went perfect, and they even filled it with upgraded gasoline for me. I have an amazing AWD vehicle that is only 3 years old, and I couldn't be happier with the decisions I made and the support I have in the future. Thanks, Schomp! And thank you especially, Tim :) More

Fast and friendly The service that I received at Ralph Schomp Honda was top notch. I usually dread going to the dealer but this was an overall pleasurable experience. The service that I received at Ralph Schomp Honda was top notch. I usually dread going to the dealer but this was an overall pleasurable experience. Thank you. More

Great experience Great overall experience. Customer service is first and foremost here! I would not go to any other dealerships after my experience with Schomp. I felt Great overall experience. Customer service is first and foremost here! I would not go to any other dealerships after my experience with Schomp. I felt valued and heard. They worked hard to get me the deal I needed and I never felt pressured. I cannot say how much I appreciated everyone at Schomp. More

Not as satified as i first thought This is an update to my experience since leaving the dealership on 11-15-14, purchasing a 2010 Honda Civic. I love the car and everything about it exc This is an update to my experience since leaving the dealership on 11-15-14, purchasing a 2010 Honda Civic. I love the car and everything about it except when it comes to Gap Coverage. I was informed that it would transfer when I would refiance the car. I just refianced on 12-2-14 and found out from CNA that is not the case. I contacted the dealer and was told that since I did not pay for it separate and included it with the contract then I couldnt get a refund. All that was disclosed at the time of signing was a 60 day cancellation. I then called and talk to the sales manager in charge and she said whoever claimed that I couldnt get a refund was wrong. I appreciated her help in the matter. I would go back to Schomp and recommend them, just wished everyone there was on the same page before telling their customers information. More

Top Notch Service at Schomp Schomp Service has got it right. We became Schomp Honda Service customers in late 2013 and could not be more pleased. We have had our vehicles in Schomp Service has got it right. We became Schomp Honda Service customers in late 2013 and could not be more pleased. We have had our vehicles in for several different issues which the fine crew at Schomp has handled very well. The most impressive thing about dealing with Schomp Service is that I enjoy it. The attitude of the people makes all the difference. The service is top notch in all respects. The service manager, Jim Thurman, takes care to listen to our needs and fully answers all questions, enabling us to make a good decision. The team that handles the repairs is excellent. They are professional and courteous at all times. Terry, Brady, Rob and everyone else we've dealt with are genuinely interested in making sure we're happy with the outcome. I recommend Schomp Service highly. They'll treat you and your car right. Dan P More

Absolutely horrible and deplorable! Unethical sales of flood cars with VIN scrub!!! Buying hurricane Sandy cars from NY and selling to unsuspecting owners! Brought the car back in 24h Unethical sales of flood cars with VIN scrub!!! Buying hurricane Sandy cars from NY and selling to unsuspecting owners! Brought the car back in 24hrs and 10 days later they processed my loan charge me for a car that I didn't even have (sales didn't even tell financing we returned the vehicle) - awful worst experience ever! I wouldn't trust their Service shop to work on my bicycle! They overfilled the oil and the radiator overfill tank was bone dry, ridiculous! More

Purchase of CRV Buying a new CRV was a good experience. Kevin, Henry, Ricarco and Marrietta were great to work with. Everyone was courteous, effective and professiona Buying a new CRV was a good experience. Kevin, Henry, Ricarco and Marrietta were great to work with. Everyone was courteous, effective and professional in their approach to us. Kevin Faulkner worked with us to find and purchase our new CRV and made sure that we were satisfied with every aspect of the car and the process. We can recommend Kevin as a wonderful salesperson and a delight to work with. We enjoyed working with him and will recommend him to our friends. We are unable to comment on quality of work, at present, because the additional options we selected have not yet been installed; it will be our pleasure to comment on that at a later time. Thank you all! More

poor repair service Had repairs to my 2007 civic on 6-25-14, for loud tire noise. Tires cupping badly. Schomp tech. installed 04523-SNA-A01; set, upper arm RR installed u Had repairs to my 2007 civic on 6-25-14, for loud tire noise. Tires cupping badly. Schomp tech. installed 04523-SNA-A01; set, upper arm RR installed update rear trailing arms and preformed four wheel alignment. The car still had loud tire noise, but I drove it a little over 200 miles to see if the noise would go away. It did no,t so I went to Schomp service on 7-17-14 to see if service advisor could have someone drive my car and diagnose the problem. Told me the only way it would go away is buy a new set of tires. I don't even know if he test drove the car. I believe the company may have a policy of just "shining on" the customer until you tired of the runaround a just go away. Honda has had this problem with civic's for a long time. MY ADVISE IS DON'T BUY A HONDA. More

Exceptional Service is the norm Ralph Schomp earns their reputation for exceptional service with every visit. Always courteous, friendly and accommodating. Every staff person takes a Ralph Schomp earns their reputation for exceptional service with every visit. Always courteous, friendly and accommodating. Every staff person takes an interest in customer satisfaction.A pleasure to do business with this dealership! More