Schomp Honda

Excellent sales people The sales people knew the models and answered all my questions. If they did not know the answer, they quickly looked it up or asked a supervisor. The sales people knew the models and answered all my questions. If they did not know the answer, they quickly looked it up or asked a supervisor. More

Poor customer service We need a family vehicle and had researched that the best was the Honda Odyssey so we drove over 4 hours to Denver to get one. We ended up purchasing We need a family vehicle and had researched that the best was the Honda Odyssey so we drove over 4 hours to Denver to get one. We ended up purchasing the Odyssey from Schomp. Thank god we did our own research because the associate did not know the differences between the different models of Odyssey. They promised to complete the paperwork in under an hour, it took over 5. The promised that we would be receiving a phone call to see how we were doing and would provide an update on the pay off for the trade it, we never received the phone call. Schomp Honda was suppose to inform us that the pay off went through and if it did not they were suppose to call with the additional pay off amount and we have this written down as part of the contract, they never called. We ended up having to go the auto loan place and sorting it out with them. We had questions about the additional warranty we purchased and it took them over 3 weeks to get it sorted out. Through this whole experience, it took over a month to sort it out, we ended up dealing with 3 different people because everyone kept passing the buck, they took weeks to respond to emails or phone calls. To top it off, we filled out the survey on our experience and provided mostly 9 or 10 (the survey was filled out prior to all the communication issues or it would have been rated a 1). Since the survey was not filled out as perfect 10, we received a very unprofessional, passive aggressive email from the manager. When I provided clarification on when I did not fill out perfect 10, the manager never responded. With this experience I felt very threatened by the manager. Knowing what I know now, I would not purchase another vehicle from Schomp Honda and would not recommend them. More

Very good Great experience as usual at this dealership. I am a woman of few words so that is all I have to say at this time. Have I reached 25 words yet? Go Br Great experience as usual at this dealership. I am a woman of few words so that is all I have to say at this time. Have I reached 25 words yet? Go Broncos!!!!!! More

Efficient and transparent I really enjoy the process of buying car with Anna Wright in Ralph Schomp Honda. The dealer shop was clean and nice. All the process was fast and ef I really enjoy the process of buying car with Anna Wright in Ralph Schomp Honda. The dealer shop was clean and nice. All the process was fast and efficient. There was no hidden fee. They just charge license fee ($25) + sales tax in addition to car price. Overall, there was no hassle, rather enjoyable to work with Anna Wright in Ralph Schomp Honda. More

Excellent, Friendly, and Professional! We have purchased 2 vehicles from them in the last year, so from experience, we trust Schomp from the point of sale to service care for the vehicles. We have purchased 2 vehicles from them in the last year, so from experience, we trust Schomp from the point of sale to service care for the vehicles. They are timely and efficient so they do not waist our time. More

Schomp was great! I worked with Anna Wright to purchase our new Honda Pilot. She was courteous and responsive and made our car buying process rewarding and fun. I worked with Anna Wright to purchase our new Honda Pilot. She was courteous and responsive and made our car buying process rewarding and fun. More

Excellent ! Wonderful ! Happy ! Client Advisor Javier Diaz-Montoya was knowledgeable, professional, friendly, attentive, flexible, good listener he gave me all the information I need Client Advisor Javier Diaz-Montoya was knowledgeable, professional, friendly, attentive, flexible, good listener he gave me all the information I needed to make the right decision. Javier allowed me to have an excellent, wonderful, happy car purchase. From the time my brother and I entered Schomp until I drove my car away every employee that I spoke with made me feel comfortable and cared for.. Thank You So Much ! Dawn Shanahan More

Great Service Colby was very helpful in answering our questions on the Pilot. No pressure from the dealership on having to buy something today. We just started look Colby was very helpful in answering our questions on the Pilot. No pressure from the dealership on having to buy something today. We just started looking and Liked what we saw More

Aliece Guida/Ralph Schomp Honda superb service We continue to return to Ralph Schomp Honda because of the outstanding customer service - Ali Guida! Ali is always professional, friendly, competent, We continue to return to Ralph Schomp Honda because of the outstanding customer service - Ali Guida! Ali is always professional, friendly, competent, and efficient. She insures our Hondas are running smoothly and safely. More