Schomp Honda

Efficient and Professional I have had 2 experiences with the sales and 1 with service. All of them were phenomenal. They always put your needs first. My sales rep spent over 2 h I have had 2 experiences with the sales and 1 with service. All of them were phenomenal. They always put your needs first. My sales rep spent over 2 hours in my initial visit to find my perfect car. When I had my first service done they had everything ready to go to and it took 5 minutes to check in and get my rental car. The service requested was done way ahead of schedule and my car was ready for pick up at my convience. They always make sure to make each customer feel valued and special without being pushy. More

I didn’t know I could love a car so much Thank you AK! From beginning to end AK was so patient with me & helped me find the perfect car that met all my needs! I couldn’t be happier. I would definitely reco From beginning to end AK was so patient with me & helped me find the perfect car that met all my needs! I couldn’t be happier. I would definitely recommend AK to anyone looking for a new car . More

Easy and accurate The up front pricing was better than I was able to get anywhere else. I used the pricing as a guide to go to dealers that were much closer to where I The up front pricing was better than I was able to get anywhere else. I used the pricing as a guide to go to dealers that were much closer to where I live. Nobody was willing to beat the price on the first or second visit. The no pressure atmosphere at Schomp made it easy to look around and find the exactly what I was looking for. Melanie made sure I got what I needed. More

5 cars bought from Schomp, still 5 cars Satisfied I have bought 5 used cars from Schomp since 1995. I have never been dissatisfied. Had only two issues and the dealership solved both isssues swiftly. I have bought 5 used cars from Schomp since 1995. I have never been dissatisfied. Had only two issues and the dealership solved both isssues swiftly. Thus time around Steve Wise, our sales person was outstanding with both my wife and I, one-on-one abd together. He was very professional and not forceful, living up to Schomp's values. More

Schomp honda fan The best place to get your car serviced is Ralph Schomp Honda. Not only do I buy my Honda from Schomp Honda, but get all my maintenance and service w The best place to get your car serviced is Ralph Schomp Honda. Not only do I buy my Honda from Schomp Honda, but get all my maintenance and service work done. I’ve been going there for 10 years. Best experience. They have ton of staff to help you , and with the new location, love going there and waiting for my car to be serviced. hanging out in there show room, plenty of space, free drinks and snacks. They take care of you and your car. More

Very good custom service. Very good customer service, Omar was very professional, went out of his way to get the SUV that fits best for me my family. Would recommend this to Very good customer service, Omar was very professional, went out of his way to get the SUV that fits best for me my family. Would recommend this to anyone looking for a car car dealership More

Service I can trust I have a 2002 CRV. I love it. But it was making a whining sound. I took it in on a Wed, morn and picked it up on a Friday. All better! Jack wa I have a 2002 CRV. I love it. But it was making a whining sound. I took it in on a Wed, morn and picked it up on a Friday. All better! Jack was the person I dealt although he wasn't any of the 3 technicians working on solving and correcting the problem. I did tell Jack that I thought he had very good customer service skills and I meant it. He was personable, helpful, and patient. I was very pleased with the service all-round. I was thinking that I might have asked for a loner vehicle, but I didn't. I have always been pleased at Schomp. Thanks for years of service! More

always a great experience We have purchased several vehicles from Ralph Schomp, always a great experience! Love their no haggle policy. Our sales person was friendly and very We have purchased several vehicles from Ralph Schomp, always a great experience! Love their no haggle policy. Our sales person was friendly and very helpful. The manager was great. We enjoyed our experience. More

Poor experience and unlikely to recommend Schomp The experience of purchasing started out great but concluded in a fashion inconsistent with Schomp’s stated advertising of “transparency” and “no surp The experience of purchasing started out great but concluded in a fashion inconsistent with Schomp’s stated advertising of “transparency” and “no surprises.” I came in during the evening where I met Matt Davis who was nice, responsive and knowledgeable about the car (2009 Toyota Camry Hybrid with 56k miles). Unfortunately, and likely due to low light nighttime conditions, I did not see the damage to the rear passenger side door. That same evening I put a $500 non refundable deposit down to hold the car that -according to Kelly Blue Book- was already at the high end of “excellent condition” and listed at $11,700. The paperwork listing the damage was not presented to me until the following morning when I went to finalize the purchase. Matt said he would work with me to see what they could do to fix it. He later mentioned “giving the repair at dealer cost”. Very slowly the concept of repair evolved into a cost to be handled by me. The internal repair company, Redline, later quoted the bodywork at $2000 to repair the door and back quarter panel. This $11,700 car advertised in “excellent” condition had a $2000 body work estimate that left the car far from the advertised excellent. The whole time I was given a speech about how important customer service was and that a 48 hour customer satisfaction policy was in place. Ironically, when I picked up he car and given the second set of keys, the batteries in the FOB were dead. I texted and later met with Matt and asked about replacing the batteries only to receive an answer that Schomp could not help me. Further the inoperable state of the FOB was not disclosed. Seeing as Matt had been in possession of both set of keys he likely would have known of the dead battery when he moved the car. Simple things like this battery replacement issue and absent straightforward talk about the damage and a lack of concern about small details leads me to believe that Schomp is just a typical car dealership oriented more towards poor business practices then genuinely oriented towards gaining repeat customers or recommendations. Most of the people I work or socialize with earn six figures, and like me, can purchase cars for cash. I do not intend on recommending Schomp unless this situation is remedied. If you have questions please call Mike at 719-205-1684. More

Excellent Service Matt Davis was the primary salesman I dealt with from the beginning of my experience at Schomp Honda. He sent a very good personalized video of the tr Matt Davis was the primary salesman I dealt with from the beginning of my experience at Schomp Honda. He sent a very good personalized video of the truck I was interested in. He quickly responded to my text, emails and calls and was very professional. He was able to fit me into his very tight schedule last minute and kept true to his 1 hour guarantee of having me out the door with my new ride. I highly encourage any prospective customer personally seek out Matthew Davis at Schomp Honda. He is a non-aggressive, friendly, down-to-earth guy who seems very eager to navigate you through the complexity of buying a car. He certainly did a great job of streamlining the process and making the entire event as stress-free as possible. Kudos Matthew Davis! More