Schomp Ford

Not a great dealership. Constant miscommunication. They'll give you the runaround on most things. And gave me the bait and switch on a few features and prices. No intere Constant miscommunication. They'll give you the runaround on most things. And gave me the bait and switch on a few features and prices. No interest in remedying the mistakes or customer satisfaction whatsoever. Would never buy from this dealership again. More

When we went into buy a truck we dealt with Brandon G . He was very nice and work hard for us he help us out in every way. Thank you. He was very nice and work hard for us he help us out in every way. Thank you. More

Went in today under complete stress as the idea of having to get a new car right now was not in my plan. I must say Brandon G. tried to get me the best vehicle possible with no pressure just simply being c to get a new car right now was not in my plan. I must say Brandon G. tried to get me the best vehicle possible with no pressure just simply being compassionate. I can appreciate an individual who enjoys their line of business no matter how much goes unseen. With the world in its current state, it felt really great to be assisted by someone who could relate as well as pay attention. When the time is more appropriate I look forward to working with Brandon again!! Thank you. LQ More

Talk about embarrassing. If I could leave a negative review for Mike Naughton’s service department I would. I referred family to this dealership because they are close to home and we have done business review for Mike Naughton’s service department I would. I referred family to this dealership because they are close to home and we have done business with their parts department for decades. This time however we used service to install remote starts on 2 vehicles. Miguel was our service advisor and it is beyond clear he doesn’t like his job or dealing with customers. He had no issues making the appointment or communicating cost of the $1400 easy, no effort, sale he was getting, however the customer service provided was terrible through the entire process. We had to call to find out if the first truck was completed after we hadn’t heard anything all day. Upon pick up he tossed the keys our way and pointing to the cashier saying “pay over there”. The second vehicle he did call letting us know it was ready and we were checked out by the cashier who was friendlier. However we were told where the truck would be pulled up but never told how to get the bay door to open. When it was pulled up the guy got out of the car, handed my husband the key and walked away. Not one word. He had to go back inside to ask the cashier how to open the bay door. The service advisors just stood there while he waited. If it wasn’t for a porter that came running over to open the bay door he probably would have had to ask yet again. We had questions regarding the remote start that was installed and no one had any intention of even talking with us. No one explained how to use it or what features were available. I own my own business and if I provided the type of customer service to my customers we received at Mike Naughton we would have had to of closed our doors years ago. Management should really take a hard look at the staff they have working in service. Will not be returning to this dealership for service again! Sad to see corporations like this show so little pride in the service they provide. More

Cristian was an amazing sales woman. Made everything very easy for me. Great customer service and friendliness. This was by far the easiest vehicle purchase in my life. easy for me. Great customer service and friendliness. This was by far the easiest vehicle purchase in my life. More

I work at this dealership and know most of all my time with only a week only and this dealership with my vision and Henry Ford in what was history! Is what people forget, it’s truly amazing. Seeing what F with only a week only and this dealership with my vision and Henry Ford in what was history! Is what people forget, it’s truly amazing. Seeing what Ford has done is innovation and changing with the ways thing will be. I think people should really understand the concept of how things are and help us expand our vision. I believe in Ford and it’s one of the most architecture symbol of its time. Look at the F150 Eco boost, Hybrid/Transmission? We are currently changing our momentum so look forward. This is how we role. Ford beat Ferrari. Think about that. More

Great service and great prices.Sam Hudgins is a straight shooter. Big Mike Ford is a local favorite. Their used inventory has got a few gems to take notice of. Be sure to hit up Sam. No frills, no pressure. shooter. Big Mike Ford is a local favorite. Their used inventory has got a few gems to take notice of. Be sure to hit up Sam. No frills, no pressure. Make a deal! More

We purchased a brand new 2020 ford explore in nov 2019. Since then we have taken it into the shop 4 times for electrical repairs. The manager is a complete joke. The corporate headquarters is not helpful e Since then we have taken it into the shop 4 times for electrical repairs. The manager is a complete joke. The corporate headquarters is not helpful either. Do not purchase a vehicle from this dealership!!!!! More

Mike Naughton Service Will Damage Your Vehicle This Service Department is unfriendly, the techs do not know how to complete work per ford specs and even caused damage to the vehicle with the repair This Service Department is unfriendly, the techs do not know how to complete work per ford specs and even caused damage to the vehicle with the repairs. My 2015 F150 (45K Miles) had a leaking oil pan which Mike Naughton Service Dept repaired May 2019, then leaked again Sept 2019. The soonest I could get it in for the SECOND pan replacement was Feb 2020 which the service was completed unusually quick for what Ford requires in this type of repair. Sure enough, not 6 weeks later (March 2020) its leaking oil again. I was not about to trust this place or the mechanic a 3rd time. I involved corporate and I also made the smart decision to take it to a different Ford dealer. The other dealer found that not only had Mike Naughton service stripped 3 bolts and installed another 2 bolts that were NOT oem bolts for the oil pan. The front differential had to be lowered in this repair and the other dealer also found that Mike Naughton service damaged the frames where they installed the top bot incorrectly. You best stay clear of this service department unless you want more damage. I am thankful I took it to a more caring dealer location who made me feel not only welcome but confident in the repairs after fixing the Mike Naughton issues. More

I would not buy another vehicle here. Spent 80,000 on a new Expedition and I can't even get them to return my calls or emails. They promised to pay the sales tax on the cost of the extended warranty and pr new Expedition and I can't even get them to return my calls or emails. They promised to pay the sales tax on the cost of the extended warranty and prepaid service plan I purchased. if I wouldn't cancel those purchases. I live in Kansas and they charge 6.5 percent tax on those items. The cost of the two plans was $8,000 and that meant they owed me $520.00. I have sent letters and made phone calls trying to get reimbursed or cancel the two plans but know one returns calls or emails. Next call is to the BBB of Denver. More