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Schomp BMW - Service Center

Highlands Ranch, CO

2.7
327 Reviews

327 Reviews of Schomp BMW - Service Center

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September 15, 2020

As a loyal BMW customer, I am most grateful for the consistent high level, convenient and timely service that has been provided by Matt Rebeck and his team. More

by CT
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Rebeck
Sep 15, 2020 -

Schomp BMW responded

Thank you for taking the time to leave us a review! It is wonderful to hear that Matt and the team earned your five-stars. We appreciate your business and hope to see you again down the road! - The Schomp BMW of Highlands Ranch team

September 01, 2020

Mandi was awesome! I love that women are on the service floor. It was a great experience. She was kind and very helpful! Thank you More

by Mjtarin2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mandie Harrison
Sep 01, 2020 -

Schomp BMW responded

Thank you for the review! We are so glad you enjoyed working with Mandi here at Schomp BMW of Highlands Ranch, and we will certainly let her know that you appreciate her help. We look forward to your next visit!

August 28, 2020

Excellent Service! Five Stars across the board :) I can’t imagine taking my BMW anywhere else for my service needs. Thanks so much SCHOMP Team! More

by jetsetshan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Rebeck, Vida Bundy, Mark Osborne, Jeff Edgell, Devan Griffin, Jeremy Behar, Mandie Harrison
Aug 28, 2020 -

Schomp BMW responded

Thank you for the review! It is always a pleasure to work with you here at Schomp BMW of Highlands Ranch, and we look forward to your next visit!

August 27, 2020

Ashley the Service Rep and Cory the Technician were great. They did a wonderful job. We appreciate them doing a thorough job since we live an hour away. More

by danrmax
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory the Technician, Ashley Otto
Aug 27, 2020 -

Schomp BMW responded

Thank you for reviewing Schomp BMW of Highlands Ranch and for giving a shout out to Ashley and Cory. We want customers to be confident in our services and I am glad that came through to you!

August 27, 2020

Very clean dealership and service area, amazing service, kept me updated on the status of my car. all staff was professional. Highly recommend this dealership More

by TLH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mandie Harrison
Aug 27, 2020 -

Schomp BMW responded

We couldn't have asked for better feedback! It was our pleasure to deliver such a transparent, attentive service experience. Thank you for trusting Schomp BMW of Highlands Ranch with your repair and maintenance needs!

August 27, 2020

Jaqueline was very good in assisting me with my service. The service ran late and she stayed late to get my car taken care of. She also stayed in communication with me to keep me informed. I want to make More

by Jwnaron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacqueline Quinn
Aug 27, 2020 -

Schomp BMW responded

Thank you for the 5-star review! We are so glad Jaqueline provided the accommodating and friendly service we pride ourselves on at Schomp BMW of Highlands Ranch, and we will certainly let her know that you appreciate her help. We look forward to your next visit!

August 27, 2020

I have owned BMWs for over 45 years. Schomp BMW service team continues to meet and exceed my expectations. Knowledgeable, professional and personable are just a few words to describe them. More

by Bruce_epler
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2020 -

Schomp BMW responded

Bruce - thank you for your loyalty to Schomp BMW of Highlands Ranch. We are proud to have earned your business and we look forward to taking care of you during your next visit!

August 26, 2020

Schomp BMW service is outstanding. They treat you extremely well and the waiting area is very pleasant. I felt the quality of work was excellent and experience very positive overall More

by dmac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mandie Harrison
Aug 26, 2020 -

Schomp BMW responded

We couldn't ask for better feedback and we appreciate you taking the time to review Schomp BMW of Highlands Ranch! Thank you for being our customer.

August 26, 2020

The entire experience has been less than expected. We worked with Jeff the sales manager, as he was training a new hire. There were a few hiccups and miscommunications, but Jeff was courteous and pleasan More

by cassie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ashley Otto
Sep 10, 2020 -

Schomp BMW responded

Cassie - I'm sorry to hear that you are frustrated. This certainly doesn't sound like the friendly and accommodating service I expect from my team, and I would like to speak with you directly to ensure we get this windshield situation sorted out. Unfortunately, I am unable to find your contact information without a full name - would you consider sending me an email? Thank you, Steven Constable - BMW Service Manager - steven.constable@schomp.com

August 26, 2020

Mike Barrett help me with figuring out my maintenance plan. Since cars and computers are not my strong suit. His time and patience were really appreciated. More

by Tami-barrett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Barrett
Aug 26, 2020 -

Schomp BMW responded

Tami - thank you for sharing this feedback. I am glad to hear that Mike was so accommodating during your visit as we want our guests to be confident behind the wheel. It's a pleasure to have your business at Schomp BMW of Highlands Ranch!

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