Schomp BMW - Service Center

Outstanding and high lever of service, very impress We have such high expectations when it comes to trusting a dealership to service our personal vehicles and Ralph Schomp met and far exceeded our expec We have such high expectations when it comes to trusting a dealership to service our personal vehicles and Ralph Schomp met and far exceeded our expectations. Its was such a pleasure dealing with Chris Adams (service dept) and Aaron (service manager). They are very professional, knowledgeable and they both have great talents on handling demanding customers such as myself. My late father once said to me, once a highly respected and admired local landmark business is been around (over 70 years) this will only indicate one thing and one thing only "Perfection is finally achieved".. I also wanted to thank Mark W. for his time on dealing with me. Thanks again Ralph Schomp BMW and keep on doing what you guys do best, you guys are awesome!! Thanks Gary P. 2011 X5 Castle Pines, CO More

Tire on 650xi - TOP NOTCH SERVICE #1 SCHOMP What a professional! What a company! I have been too many dealerships and Matt Mueller and the Schomp BMW service team is great. Efficient, to What a professional! What a company! I have been too many dealerships and Matt Mueller and the Schomp BMW service team is great. Efficient, to the point and In and out within 2 hours....... More

Always helpful!! I bought my first BMW in April. I have been amazed at the customer service of Matt Daymude, who sold us the car and all those in the service departmen I bought my first BMW in April. I have been amazed at the customer service of Matt Daymude, who sold us the car and all those in the service department that have helped me out over little things, like no place to put a front license plate. They all bend over backwards to be helpful, courteous and efficient. More

Top notch service as you would expect from a BMW Dealer. The service department was very helpful and convenient for drop off as I always needed a loaner car. My repair took several visits but I was very ha The service department was very helpful and convenient for drop off as I always needed a loaner car. My repair took several visits but I was very happy with the overall care received and end result. Chris Adams always returned my calls and treated me with respect. I would highly recommend Schomp BMW and hope to purchase another in the future! More

The level of quality customer service has been consistently exceptional. We have purchased several BMW's from Schomp and have recommended numerous friends whom have all been equally as thrilled wi consistently exceptional. We have purchased several BMW's from Schomp and have recommended numerous friends whom have all been equally as thrilled with all dealership experiences. Dale Villegas, Billy Lindstrom, and everyone we meet embrace a great service culture. Thank you gents. Richard T. Denver More

Their mechanics leave their jobs half done and let you drive off in a dangerous ticking time bomb on wheels. Do not go there if you care about safety drive off in a dangerous ticking time bomb on wheels. Do not go there if you care about safety More

My wife and I, purchased a 2011 328ix in December of 2011. Since, that time we have had a number of service appointments and all were positive experiences. Recently, the service soon light came on and g 2011. Since, that time we have had a number of service appointments and all were positive experiences. Recently, the service soon light came on and got an appointment with Andrew within 2 days. There was lots of work to be done; replace filter, oil change, few other things, cost to me was $50 co pay only. All work was under warranty and with a smile. Service is what keep us customers returning to the dealer and having a person like Andrew will keep this 67 year old coming back. They are great. More

I have included excerpts from a letter I composed and sent to BMW USA on January 5, 2013. I received a response from them albeit "lip service". I did not receive a response from Ralph Schomp BMW. "I sche sent to BMW USA on January 5, 2013. I received a response from them albeit "lip service". I did not receive a response from Ralph Schomp BMW. "I scheduled an appointment with this dealer on January 2, 2013, my clock and data had been resetting intermittently and the tire pressure monitor system indicated low pressure in all 4 tires. I received word from the rep that the battery needed to be replaced and that they checked the TPM system and resolved the issue. I picked it up that afternoon and met friends for dinner that evening. When I returned to my car, the tire pressure monitor indicated low pressure in the front passenger tire, at that point I was not concerned until I was on the road and noticed the car was pulling to the right. When I finally located a gas station with an air pump, I noticed that the valve stem cap was missing. I would have not been concerned had it 1) been a standard factory valve cap and 2) not been in for service a few hours prior to this occurring. Cutting to the chase, the general service manager contacted me and argued about sending me a replacement. After spending 20 minutes on the phone and leaving a voice message regarding my intention to contact BMW USA, he finally relented and sent a replacement." I found their customer service to be somewhat non existent, with the exception of Patricia who attempted to resolve my issue. More

I have had my vehicle serviced at Schomp twice in the past month (two unrelated matters). My service experience each time was exceptional. The team at Schomp is friendly, timely, and thoughtful. They past month (two unrelated matters). My service experience each time was exceptional. The team at Schomp is friendly, timely, and thoughtful. They anticipate needs and help get through the process quickly. Each time, I was offered a courtesy vehicle for the day (which helped me and my family tremendously since we were not without a vehicle for that day). I was also extremely pleased with the price of the services that were performed. I expected a bit of sticker shock when the bill was presented, but each time I was pleasantly surprised. With the level of service Schomp has provided, they are earning a long term customer. I didn't expect that to be the case, but they are going above and beyond when it comes to customer service, and they are earning my continued business. If you've stayed away because of the fear of dealer pricing for service, then don't. Their pricing for normal, every day services is competitive. More