Schomp BMW - Service Center

Excellent Service Our experience with Schomp BMW in Highlands Ranch has always been excellent. Their attention to detail and customer satisfaction is outstanding. We Our experience with Schomp BMW in Highlands Ranch has always been excellent. Their attention to detail and customer satisfaction is outstanding. We were there recently for a routine service appointment, but I had a few additional questions regarding my X3. Justin was, as usual, attentive and listened to my questions and assured me he would have everything checked out. When we returned to pick up my car, he explained everything they did, in detail, and asked is there was anything else he could help us with. Outstanding customer service! More

Seamless visit Matt was very helpful and made my trip to Schomp a great one. He is very knowledgeable and even shared a very interesting article with me about my 2 s Matt was very helpful and made my trip to Schomp a great one. He is very knowledgeable and even shared a very interesting article with me about my 2 series. More

Attention to detail On Monday, 7/11/2016, I drove into the BMW service area. I was immediately greeted by a friendly young man who took my keys and stated that a service On Monday, 7/11/2016, I drove into the BMW service area. I was immediately greeted by a friendly young man who took my keys and stated that a service advisor would be with me in just a moment (this was a good start). Jenna came over introduced herself and we briefly discussed the one year warranty on my wife's 528XI. She mentioned it would be about an hour so I decided to wait. About a half-hour into my waiting time, Jenna came over and mentioned that prior warranty work was missed (by me and my wife). If I wanted to wait it would not take long. I agreed. Net, net, in less than two hours we had new wiper blades, engine oil service, and brake flush. In addition the micorofilter was replaced and the car was fully washed and dried. I would like to thank Ms. Jenna Malone and the entire BMW service team for their attention to detail and outstanding customer service. More

Great service Service rep was quick and responsive to all questions with timing and price and the quality of work was excellent. I would highly recommend. Thank you Service rep was quick and responsive to all questions with timing and price and the quality of work was excellent. I would highly recommend. Thank you More

Efficient, polite, friendly. I have a wonderful i3. For my purposes it is the best of 8 BMWs I have owned. It is rendered nearly perfect by the "loaner" program whereby I can use I have a wonderful i3. For my purposes it is the best of 8 BMWs I have owned. It is rendered nearly perfect by the "loaner" program whereby I can use a conventional car for weekend trips to the mountains, for the cost of fuel. Schomp has always accommodated my needs. They even wash my i3 before I get it back ! More

Introduction to my BMW and service Elijah, Kathy and others did a great job in taking care of my car and the class relating to Introduction to my BMW. I was really impressed with the a Elijah, Kathy and others did a great job in taking care of my car and the class relating to Introduction to my BMW. I was really impressed with the attention in taking care of my needs while I was there. Thank you all for your help!!!! More

Best dealership I've ever set foot in From the time a team, not a person, a team of Schomp guys swarmed my car until Elijaha nd Joel explained in detail and English what my problem was, th From the time a team, not a person, a team of Schomp guys swarmed my car until Elijaha nd Joel explained in detail and English what my problem was, this place floored me. I've never been treated so professionally, courteously, continually checked on or have an appt met. They said 2 p.m. and my car went in at 2 p.m. They checked on me, updated me and got me out quickly. I don't live in Denver but would strongly consider going to Schomp to buy my next car simply because of the service. More

Excellent Customer Service Just want to share a positive comment about Mike Salazar one of Ralphs Schomp Customer Service Technicians that provided product knowledge of BMW was Just want to share a positive comment about Mike Salazar one of Ralphs Schomp Customer Service Technicians that provided product knowledge of BMW was nothing short of superb. He explain the subject matter in simple terms and further supportive his logic from a automotive/business perspective The information he share was further supportive of research that he had done and share with me. Thus allowing me to make my decisions/choices that made financial and mechanical sense for my X5 BMW. The end result was cost savings and a better performance of my X5 Thank You More

Service Advisor...more like my personal advocate! Dave tracked the work and kept me current PLUS he acted as my eyes and helped ensure the highest quality results. He's a star! Dave tracked the work and kept me current PLUS he acted as my eyes and helped ensure the highest quality results. He's a star! More

Always takes time for me Matt Mueller takes such great care of me, and always makes sure that I'm satisfied with what was done to my car. And the last time I was in there, th Matt Mueller takes such great care of me, and always makes sure that I'm satisfied with what was done to my car. And the last time I was in there, they were a little backed up, so he washed my car himself! Now that's customer service ! More