325 Reviews of Schomp BMW - Service Center
Could not have made things easier for me I had a warning light come on and was pretty sure the vehicle was fine but wanted to have Schomp check just to be sure. Dropped the car at their loca I had a warning light come on and was pretty sure the vehicle was fine but wanted to have Schomp check just to be sure. Dropped the car at their location and was quickly in a clean low mileage BMW loaner and on my way. The following day I was contacted and told that after running diagnostics that the car was actually running perfectly. I was at the time and for the next couple of days tied up in a golf tournament about 45 minutes from the dealership so Schomp proposed that they bring my vehicle up to my location and take the loaner back... without me even needing to meet them. I was told that they would contact me later to settle the bill. At the end of the day there my car was, and washed no less. Upon reviewing the bill I saw a zero balance. That's right, Schomp had checked my car out, loaned me a car, then cleaned my car and drove it 45 minutes to my location and picked up their loaner... for free! Love Schomp and will be purchasing my next vehicle there when the time comes. More
Great Service - Great Dealership I am sure that we all have felt like taking our car in for service, is like a trip to the dentist. Well I can say I don't experience that when taking I am sure that we all have felt like taking our car in for service, is like a trip to the dentist. Well I can say I don't experience that when taking my vehicle(s) into Schomp for service. Matt is also very professional and helpful, furthermore he is a BMW enthusiast. The department is run so well, that when I retire, I would like to work there. Please have Mrs. Schomp call me! Regards, Ron More
Great Service I asked Jason Ford if I could have Schomp put running boards on my Toyota Tundra. He (Jason) assured me he could get it completed as well as order ru I asked Jason Ford if I could have Schomp put running boards on my Toyota Tundra. He (Jason) assured me he could get it completed as well as order running boards. Jason ordered the running boards that I picked out and set-up a date to bring my truck into Schomp BMW service department. This is were Steven Constable stepped up to be sure I was professionally taken care of and extremely satisfied with job once completed. Great experience all around! Greg Christ More
A service encounter cannot get better than this! Everyone in the darn building deserves a pat on the back!. EVERYONE was graciously polite and enthusiastic. They all seemed happy to be working at Sc Everyone in the darn building deserves a pat on the back!. EVERYONE was graciously polite and enthusiastic. They all seemed happy to be working at Schomp; and made me feel that I was valued as a customer. Extra honors go to Justin, my service Representative. I had a few issues with my car. Justin helped me prioritize the repairs and kept me posted at all times on the progress. Justin did everything I could expect from a dealership, and then went a little further. The INCREDIBLE aspect of my excellent experience is: My BMW is a used 2004 car that I purchased used elsewhere. But Schomp never even blinked... they treated me as if I just bought a newer car from them! I also shopped the repairs before I chose Schomp. The repair estimates from Schomp were either equal to or less expensive than everyone else. More
Great Dealership I'm always greeted at the service department with little or no wait Check in is easy The service attendant, Michael,kept me informed on the status o I'm always greeted at the service department with little or no wait Check in is easy The service attendant, Michael,kept me informed on the status of the work (Oil change). It was completed in a timely manner. I was escorted to my car, which had been cleaned inside and out. Visiting the car dealer is no longer stressful The waiting area is quite comfortable More
Amazing service! You always know what you're getting at Schomp BMW - incredible service. Joey is particularly awesome!! Justin was also fabulous on the sales side!! You always know what you're getting at Schomp BMW - incredible service. Joey is particularly awesome!! Justin was also fabulous on the sales side!! He worked around our ridiculous schedule. More
Outstanding in Every Catagory First time in the dealership for routine oil and a checkup. They found a malfunctioning part which needed to come from Germany. Justin ensured my loa First time in the dealership for routine oil and a checkup. They found a malfunctioning part which needed to come from Germany. Justin ensured my loaner was good for a few days and tried to get the part. Called everyday with updates. My return of loaner car and into my car took all of five minutes. You could eat off their floors they are so clean. Everyone at this place is top notch and customer centered. The gold standard of auto dealers. More
Full service We have always enjoyed the service especially the dedication given to our needs by our service manager Mike Gibson. From the loaner car or the shuttl We have always enjoyed the service especially the dedication given to our needs by our service manager Mike Gibson. From the loaner car or the shuttle we can always count on excellent support for our X-3. More
Service department is excellent I have driven BMW's since 1985 with my first 535i. I have always received good service from all of the dealers I've worked with (TX and PA) but I was I have driven BMW's since 1985 with my first 535i. I have always received good service from all of the dealers I've worked with (TX and PA) but I was in for a treat when I got to Denver five years ago and began working with Chris Adams at Schomp. He really knows the product line and is consistently helpful in explaining needed repairs. More
Great Service! We bought a pre-owned Kia from Schomp BMW. There were a few things that needed to be fixed on the car. Dave and Alice helped me with the entire proc We bought a pre-owned Kia from Schomp BMW. There were a few things that needed to be fixed on the car. Dave and Alice helped me with the entire process. They took care of everything I asked and did not charge me anything. Dave kept in touch with me throughout the process. The service center did not have to fix the things I asked for, but they did anyways. They provided great service! I was given a loaner car while mine was being repaired and that whole process was very simple. A couple of employees even offered to help me switch car seats from car to car. Everyone we've come into contact with there has been so incredible friendly and helpful. I was a little worried since I didn't buy a BMW that I'd be treated with less respect, but that isn't the case at all! I've been so impressed with Schomp throughout the entire car buying and service experience. Keep up the good work Schomp BMW! We will definitely consider buying our next car from any Schomp dealership. More