Schomp BMW - Service Center

Service Simplified I've had three contacts with Schomp BMW: to lease a car and for routine service. All were pleasant and exceeded every expectation I had. I had been a I've had three contacts with Schomp BMW: to lease a car and for routine service. All were pleasant and exceeded every expectation I had. I had been a customer of another BMW dealer for about 30 years; it is located about 5 minutes from my home but I don't mind driving 20-30 minutes to deal with Schomp. The difference is significant in terms of service and friendliness. More

Schomp BMW is the best & Mike Gibson is the reason why! Ralph Schomp BMW is a highly reputable and client-focused dealership. You buy a luxury car for its quality and the sales staff certainly makes you com Ralph Schomp BMW is a highly reputable and client-focused dealership. You buy a luxury car for its quality and the sales staff certainly makes you comfortable with the process, But the main reason we continue to patronize Schomp BMW is the service and maintenance they provide during the life of the car. Our service advisor, Mike Gibson, personifies integrity and customer care. He ensures that maintenance and repairs are handled in a truly professional way and has gained our trust as both a friend and an advocate in providing the best experience possible! More

Could not have made things easier for me I had a warning light come on and was pretty sure the vehicle was fine but wanted to have Schomp check just to be sure. Dropped the car at their loca I had a warning light come on and was pretty sure the vehicle was fine but wanted to have Schomp check just to be sure. Dropped the car at their location and was quickly in a clean low mileage BMW loaner and on my way. The following day I was contacted and told that after running diagnostics that the car was actually running perfectly. I was at the time and for the next couple of days tied up in a golf tournament about 45 minutes from the dealership so Schomp proposed that they bring my vehicle up to my location and take the loaner back... without me even needing to meet them. I was told that they would contact me later to settle the bill. At the end of the day there my car was, and washed no less. Upon reviewing the bill I saw a zero balance. That's right, Schomp had checked my car out, loaned me a car, then cleaned my car and drove it 45 minutes to my location and picked up their loaner... for free! Love Schomp and will be purchasing my next vehicle there when the time comes. More

Great Service - Great Dealership I am sure that we all have felt like taking our car in for service, is like a trip to the dentist. Well I can say I don't experience that when taking I am sure that we all have felt like taking our car in for service, is like a trip to the dentist. Well I can say I don't experience that when taking my vehicle(s) into Schomp for service. Matt is also very professional and helpful, furthermore he is a BMW enthusiast. The department is run so well, that when I retire, I would like to work there. Please have Mrs. Schomp call me! Regards, Ron More

Great Service I asked Jason Ford if I could have Schomp put running boards on my Toyota Tundra. He (Jason) assured me he could get it completed as well as order ru I asked Jason Ford if I could have Schomp put running boards on my Toyota Tundra. He (Jason) assured me he could get it completed as well as order running boards. Jason ordered the running boards that I picked out and set-up a date to bring my truck into Schomp BMW service department. This is were Steven Constable stepped up to be sure I was professionally taken care of and extremely satisfied with job once completed. Great experience all around! Greg Christ More

A service encounter cannot get better than this! Everyone in the darn building deserves a pat on the back!. EVERYONE was graciously polite and enthusiastic. They all seemed happy to be working at Sc Everyone in the darn building deserves a pat on the back!. EVERYONE was graciously polite and enthusiastic. They all seemed happy to be working at Schomp; and made me feel that I was valued as a customer. Extra honors go to Justin, my service Representative. I had a few issues with my car. Justin helped me prioritize the repairs and kept me posted at all times on the progress. Justin did everything I could expect from a dealership, and then went a little further. The INCREDIBLE aspect of my excellent experience is: My BMW is a used 2004 car that I purchased used elsewhere. But Schomp never even blinked... they treated me as if I just bought a newer car from them! I also shopped the repairs before I chose Schomp. The repair estimates from Schomp were either equal to or less expensive than everyone else. More

Great Dealership I'm always greeted at the service department with little or no wait Check in is easy The service attendant, Michael,kept me informed on the status o I'm always greeted at the service department with little or no wait Check in is easy The service attendant, Michael,kept me informed on the status of the work (Oil change). It was completed in a timely manner. I was escorted to my car, which had been cleaned inside and out. Visiting the car dealer is no longer stressful The waiting area is quite comfortable More

Amazing service! You always know what you're getting at Schomp BMW - incredible service. Joey is particularly awesome!! Justin was also fabulous on the sales side!! You always know what you're getting at Schomp BMW - incredible service. Joey is particularly awesome!! Justin was also fabulous on the sales side!! He worked around our ridiculous schedule. More

Outstanding in Every Catagory First time in the dealership for routine oil and a checkup. They found a malfunctioning part which needed to come from Germany. Justin ensured my loa First time in the dealership for routine oil and a checkup. They found a malfunctioning part which needed to come from Germany. Justin ensured my loaner was good for a few days and tried to get the part. Called everyday with updates. My return of loaner car and into my car took all of five minutes. You could eat off their floors they are so clean. Everyone at this place is top notch and customer centered. The gold standard of auto dealers. More

Full service We have always enjoyed the service especially the dedication given to our needs by our service manager Mike Gibson. From the loaner car or the shuttl We have always enjoyed the service especially the dedication given to our needs by our service manager Mike Gibson. From the loaner car or the shuttle we can always count on excellent support for our X-3. More